Business Commons^™

Employer-Employee Congruence In Environmental Values: An Exploration Of Effects On Job Satisfaction And Creativity, Jelena Spanjol, Wing Yin Leona Tam, Vivian Tam

Faculty of Business - Papers (Archive)

This study examines how the match (vs. mismatch) between personal and firm-level values regarding environmental responsibility affects employee job satisfaction and creativity and contributes to three literature streams [i.e., social corporate responsibility, creativity, and person-environment (P-E) fit]. Building on the P-E fit literature, we propose and test environmental orientation fit versus nonfit effects on creativity, identifying job satisfaction as a mediating mechanism and regulatory pressure as a moderator. An empirical investigation indicates that the various environmental orientation fit conditions affect job satisfaction and creativity differently. More specifically, environmental orientation fit produces greater job satisfaction and creativity when the employee and …

The Influence Of Presenteeism On Job Satisfaction And Employee Turnover Intentions: Evidence From Bangladeshi Employees, Amlan Haque

Faculty of Business - Papers (Archive)

This study investigates the association of presenteeism with job satisfaction and employee turnover intentions. Presenteeism refers to attending work while ill and not being able to work up to full capacity. Hypotheses are tested using data from 200 full-time Bangladeshi employees with a web-based online survey. As predicted, significant negative associations were identified between presenteeism and job satisfaction as well as among job satisfaction and employee turnover intentions. A further analysis also revealed a significant positive relationship between presenteeism and employee turnover intentions. This study suggests that presenteeism is associated with job satisfaction and employee turnover intentions and should be …

Dimensions Driving Business Student Satisfaction In Higher Education, Mazirah Yusoff, Fraser Mcleay, Helen Woodruffe-Burton

Faculty of Business - Papers (Archive)

Purpose - This study aims to identify the dimensions of business student satisfaction in the Malaysian private higher educational environment and evaluate the infuence that demographic factors have on satisfaction.

Design/methodology/approach - A questionnaire was developed and distributed to 1,200 undergraduate business students at four private higher educational (PHE) institutions in Malaysia. Exploratory factor analysis was used to identify the underlying dimensions that drive student satisfaction. ANOVA and t-tests were conducted to evaluate the influence that demographic factors have on the results.

Findings - Factor analysis resulted in the adoption of a 12-factor solution from an original set of …

The Effect Of Chronic Pain On Life Satisfaction: Evidence From Australian Data, Paul Mcnamee, Silvia Mendolia

Faculty of Business - Papers (Archive)

Chronic pain is associated with significant costs to individuals directly affected by this condition, their families, the healthcare system, and the society as a whole. This paper investigates the relationship between chronic pain and life satisfaction using a sample of around 90,000 observations from the first ten waves of the Household, Income and Labour Dynamics of Australia Survey (HILDA), which is a representative survey of the Australian population that started in 2000. We estimate the negative impact on life satisfaction and examine the persistence of the effect over multiple years. Chronic pain is associated with poor health conditions, disability, decreased …

Do Satisfied Tourists Really Intend To Come Back? Three Concerns With Empirical Studies Of The Link Between Satisfaction And Behavioral Intention, Sara Dolnicar, Tim Coltman, Rajeev Sharma

Faculty of Business - Papers (Archive)

Explaining human behavior is a primary concern for tourism research and a substantial body of research concludes that highly satisfied tourists are more likely to return to a particular destination. In this article, we provide an analysis of this body of work, arriving at three concerns relating to the strength of association between satisfaction and behavioral intention: (1) the link between constructs is complex, resulting in the frequent omission of causal factors; (2) inconsistency with construct operationalization impedes cumulative knowledge development; and (3) explainable variance is impeded by between-study heterogeneity. We illustrate these problems by analyzing empirical guest survey data …

Happiness And Job Satisfaction In Urban China: A Comparative Study Of Two Generations Of Migrants And Urban Locals, Haining Wang, Zhiming Cheng, Russell Smyth

Faculty of Business - Papers (Archive)

This study investigates determinants of happiness and job satisfaction of urban locals, first-generation migrants and new-generation migrants in China's urban workforce. We present evidence to suggest that new-generation migrants are less satisfied with their jobs and lives than first-generation migrants, despite having higher income. This finding is consistent with aspirations rising faster than income in China's fast growing urban economy.

How Satisfaction Modifies The Strength Of The Influence Of Perceived Service Quality On Behavioral Intentions, Shyh Jane Li, Yu-Ying Huang, Miles Yang

Faculty of Business - Papers (Archive)

Purpose: The existence and form of interaction effects between service quality and satisfaction are still uncertain. The main purpose of this study is to examine whether satisfaction moderates the relationship between service quality and behavioral intentions. Design/methodology/approach: A structured questionnaire was distributed to the out-patients of 12 regional hospitals (the middle level) in Taiwan. Findings: The findings show that the forms of moderators played by satisfaction are not always the same under different dimensions of service quality (i.e. reliability, responsiveness, assurance, and empathy). Satisfaction positively moderates the influence of reliability/empathy on behavioral intentions, but negatively moderates the relationships between responsiveness/assurance …

Air Travellers Can't Get No Satisfaction - But It Doesn't Make Them Less Loyal, Sara Dolnicar

Faculty of Business - Papers (Archive)

Is it the comfort of the seats, the high standard of the food or the friendliness of the cabin crew that has us using the same airline time after time?