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Full-Text Articles in Business
An Assessment Of Hospice Patients’ Experience From Cancer Care Services In The United States Hospitals: A Mixed-Method Study, Femi Obasun
Doctoral Dissertations and Projects
This mixed methods research (MMR) addressed management's failure to give high-quality hospice care in healthcare facilities within the United States. Failure to provide high-quality care leads to issues with quality control and customer satisfaction. The researcher used an MMR design to perform a systematic survey of 96 participants in select U.S.-based hospice services management facilities. The medical records from the Research Institution organization were used to choose the participants. The total population was 1,300 from which 96 participants were randomly chosen. This study's first phase included surveying participants utilizing questions from a Likert scale that yielded quantitative responses. The second …
Certified Nursing Assistant Turnover In The Long-Term Care Facility Industry, Michael Leroy Gregory
Certified Nursing Assistant Turnover In The Long-Term Care Facility Industry, Michael Leroy Gregory
Doctoral Dissertations and Projects
Employee turnover in long-term care facilities results in increased operational costs and a reduction in the quality of care delivered. The purpose of this correlational study was to investigate the relationships between employee turnover intention of certified nursing assistants working in long-term care facilities and employee compensation, engagement, job satisfaction, motivation, perceived work stress during the COVID-19 pandemic, and work environment. The population of interest consisted of CNAs over the age of 17, with at least two years of experience working in the central Texas long-term care industry. Herzberg’s motivation-hygiene theory served as the theoretical framework underpinning this study. Multiple …
Effect Of Supervisor Bias On Performance Motivation During Incentive-Based Performance Reviews, Jessica Lace Burrell
Effect Of Supervisor Bias On Performance Motivation During Incentive-Based Performance Reviews, Jessica Lace Burrell
Doctoral Dissertations and Projects
The effectiveness of performance appraisals concerning employee motivation and organizational outcomes has had a prominent presence in research over the years due to concerns about how failed appraisal processes hinder performance improvement, human resource functions, and corporate objectives. How employees perceive the review process plays a significant role in whether or not the method will deliver the intended motivators, such as feedback and job satisfaction. This study will focus on how perceptions of bias influence an employee’s drive to perform in the future among Certified Nursing Assistants (CNAs) within three Promedica skilled nursing facilities in Pittsburgh, Pennsylvania.
Millennials In The Workforce: An Examination Of Motivation And Behavior, Josephine L. Bennett
Millennials In The Workforce: An Examination Of Motivation And Behavior, Josephine L. Bennett
Doctoral Dissertations and Projects
In recent years there has been much dialogue about retaining millennials. This dialogue has been fueled by a growing concern over millennial turnover trends. Because millennials have been said to have different work values than previous generations and have demonstrated behaviors outside of what employers describe as “norms” there has been much difficulty with understanding the turnover behavior of this generation. Sourced in motivation theory, this study sought to examine how the turnover intention behavior of millennials is related to rewards, specifically intrinsic and extrinsic rewards. Data from the 2016 Federal Employment Viewpoint Survey was examined to meet the objectives …
Employee Perceptions Of Honesty And Integrity Within National Park Service Leadership, Christy Lea Strand
Employee Perceptions Of Honesty And Integrity Within National Park Service Leadership, Christy Lea Strand
Doctoral Dissertations and Projects
This study focuses on employee perceptions of leadership honesty and integrity within the National Park Service in response to the 2018 Federal Employee Viewpoint Survey results. Answers to two questions on the survey returned highly negative reactions to employee perspectives on senior leaders’ honesty and integrity and low measures of employee motivation and commitment levels. The qualitative nature of the research presents a case study design that develops an understanding of negative employee perceptions of honesty and integrity within leadership and employee commitment and motivation. It addresses the general problem of negative employee perceptions of leadership honesty and integrity and …
The Leader's Role In Motivating Public Sector Workers, James B. Meeks Jr
The Leader's Role In Motivating Public Sector Workers, James B. Meeks Jr
Doctoral Dissertations and Projects
In municipalities throughout the United States, there exists a belief that many public sector workers are unmotivated, disengaged from their work and disinterested in serving the public (Lavigna, 2014). This qualitative case study sought to understand the central phenomenon of the perceptions of public sector leaders in South Carolina for motivating their workers. Herzberg’s theory regarding the efficacy of leaders to understand the intrinsic motivational factors influencing worker performance, along with the four aspects of transformational leadership served as the theoretical framework for this study. Franklin (2016) explored the impact of leadership styles using Herzberg’s two-factor theory and a variety …
An Investigation Of Veterinary Sales Professionals' Perceptions Of Self-Directed Learning: A Multiple Case Study, Agostino Salvatore Scicchitano
An Investigation Of Veterinary Sales Professionals' Perceptions Of Self-Directed Learning: A Multiple Case Study, Agostino Salvatore Scicchitano
Doctoral Dissertations and Projects
The purpose of this multiple case study was to investigate sales professionals’ perceptions of self-directed learning within their current positions. The veterinary industry is a highly knowledge-intensive entity that values professional identity, sense of self, compassion, competence, and the human-animal bond; the veterinary sales professional plays an important role in this industry. However, with sales training waning after the first three years of a sales professional’s employment, self-directed learning becomes an important tool for the veterinary sales professional. Yet, there are no studies that provide an in-depth understanding of the role of self-directed learning in veterinary sales. The following central …
A Quantitative Examination Of The Relationship Between Leadership And Organizational Commitment In Employees Of Faith-Based Organizations, Kimberly Ann Maiocco
A Quantitative Examination Of The Relationship Between Leadership And Organizational Commitment In Employees Of Faith-Based Organizations, Kimberly Ann Maiocco
Doctoral Dissertations and Projects
The objective of this research was to examine the relationship between leadership practice and organizational commitment in employees in faith-based organizations. The research utilized Bass and Avolio's Multifactor Leadership Questionnaire (MLQ) Leader Form and Meyer and Allen’s Three-Component Model (TCM) Employee Commitment Survey. The purpose of the research was to determine whether there was a relationship between leadership style and organizational commitment. Attributed idealized influence (IIA), behavioral idealized influence (IIB), inspirational motivation (IM), and contingent reward (CR) predicted affective commitment. Attributed idealized influence (IIA), inspirational motivation (IM), intellectual stimulation (IS), individual consideration (IC), active management-by-exception (MBEA), and transactional leadership predicted …