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Lmx, Leadership Style, And Retention In Southeastern Pennsylvania Social Services Organizations, David William Schlosser

Doctoral Dissertations and Projects

Organizations deal with employee retention (e.g., retaining employees, stemming attrition, mitigating intent to leave an organization) in a number of ways. Examining the relationship one has with his/her manager, and the leadership style of one’s manager, are valuable factors in retaining employees. LMX (leader-member exchange) is the quality of relationship between leaders/managers and members/employees and is based on trust and reciprocity between parties. Passive leaders avoid management issues and only act when they have no other choices. Transactional leaders are exchange-based individuals that provide rewards (e.g., compensation) in exchange for work completed by employees. Transformational leaders go beyond this and …