Business Commons^™

The Impact Of Positivity And Transparency On Trust In Leaders And Their Perceived Effectiveness, Steven M. Norman, Bruce Avolio, Fred Luthans

Department of Management: Faculty Publications

A critical challenge facing today’s organizational leaders is gaining their followers’ trust and having them view leaders as effective in addressing turmoil and change. Using a downsizing scenario as the context, this field experiment examined how a leader’s positivity and transparency impacted followers’ perceived trust, defined in terms of willingness to be vulnerable, and effectiveness of their leader. To test the hypotheses, 304 participants were randomly assigned to one of the four conditions of high (low) leader positivity × high (low) leader transparency. Results of our mixed methods study indicated both the leader’s level of positivity and transparency impacted followers’ …

Managing Bpo Service Workers In India: Examining Hope On Performance Outcomes, Gwendolyn M. Combs, Rachel Clapp-Smith, Sucheta Nadkarni

Department of Management: Faculty Publications

Much attention has been given to the explosion in business process outsourcing (BPO) operations in India. Little concern, however, has been paid to the performance of Indian service workers in these fast-paced and sometimes turbulent environments. Using a sample of 160 service workers from a privately held BPO firm in India, we examine the relationship between Indian service workers’ hope and their performance outcomes. Regression and structural equation model analyses indicated a significant positive relationship between Indian service workers’ levels of hope and their performance. These promising results highlight the importance of measuring and managing employee hope to maximize employee …

Regulation And Mindful Resident Care In Nursing Homes, Cathleen S. Colón-Emeric, Donde Ashmos Plowman, Donald Bailey, Kirsten Corazzini, Queen Utley-Smith, Natalie Ammarell, Mark Toles, Ruth Anderson

Department of Management: Faculty Publications

Regulatory oversight is intended to improve the health outcomes of nursing home residents, yet evidence suggests that regulations can inhibit mindful staff behaviors that are associated with effective care. We explored the influence of regulations on mindful staff behavior as it relates to resident health outcomes, and offer a theoretical explanation of why regulations sometimes enhance mindfulness and other times inhibit it. We analyzed data from an in-depth, multiple-case study including field notes, interviews, and documents collected in eight nursing homes. We completed a conceptual/thematic description using the concept of mindfulness to reframe the observations. Shared facility mission strongly impacted …

Impact Of Positive Psychological Capital On Employee Well-Being Over Time, James B. Avey, Fred Luthans, Ronda M. Smith, Noel F. Palmer

Department of Management: Faculty Publications

The recently recognized core construct of psychological capital or PsyCap (consisting of the positive psychological resources of efficacy, hope, optimism, and resilience) has been demonstrated to be related to various employee attitudinal, behavioral, and performance outcomes. However, to date, the impact of this positive core construct over time and on important employee well-being outcomes has not been tested. This study meets this need by analyzing the relationship between a broad cross-section of employees’ (N = 280) level of PsyCap and two measures of psychological well-being over time. The results indicated that employees’ PsyCap was related to both measures of well-being …

Everyday Sensegiving: A Closer Look At Successful Plant Managers, Anne D. Smith, Donde Ashmos Plowman, Dennis Duchon

Department of Management: Faculty Publications

The authors conducted in-depth interviews and on-site visits with successful plant managers to understand similarities in their management approaches. Across 11 different plants, representing nine different industries, the authors found each plant manager actively engaged in shaping how employees viewed the organization and its values through what the authors call “everyday sensegiving.” From themes inductively identified from the interviews and on-site visits, four central values—”Here, we value people, we value openness, we value being positive, and we value being part of a larger community”— were identified. In this article, the authors link everyday sensegiving of these middle managers and extend …

Perceiver Effects As Projective Tests: What Your Perceptions Of Others Say About You, Dustin Wood, Peter D. Harms, Simine Vazire

Department of Management: Faculty Publications

In three studies, we document various properties of perceiver effects—or how an individual generally tends to describe other people in a population. First, we document that perceiver effects have consistent relationships with dispositional characteristics of the perceiver, ranging from self-reported personality traits and academic performance to well-being and measures of personality disorders, to how liked the person is by peers. Second, we document that the covariation in perceiver effects among trait dimensions can be adequately captured by a single factor consisting of how positively others are seen across a wide range of traits (e.g., how nice, interesting, trustworthy, happy, …

What Do Conscientious People Do? Development And Validation Of The Behavioral Indicators Of Conscientiousness (Bic), Joshua J. Jackson, Dustin Wood, Tim Bogg, Kate E. Walton, Peter D. Harms, Brent W. Roberts

Department of Management: Faculty Publications

Typical assessments of personality traits collapse behaviors, thoughts, and feelings into a single measure without distinguishing between these different manifestations. To address this lack of specification, the current study develops and validates a measure that assesses a number of broad behaviors associated with the personality trait of conscientiousness (the Behavioral Indicators of Conscientiousness; BIC). Findings suggest that the lower-order structure of conscientious behaviors is mostly similar to the lower-order structure in extant trait measures. Furthermore, a daily diary method was used to validate the BIC against frequency counts of conscientious behavior. Overall, the results identify specific behaviors that conscientious individuals …

Commanding Board Of Director Attention: Investigating How Organizational Performance And Ceo Duality Affect Board Members' Attention To Monitoring, Chris S. Tuggle, David G. Sirmon, Chris R. Reutzel, Leonard Bierman

Department of Management: Faculty Publications

Boards of directors’ attention to monitoring represents an understudied topic in corporate governance. By analyzing hundreds of board meeting transcripts, we find that board members do not maintain constant levels of attention toward monitoring, but instead selectively allocate attention to their monitoring function. Drawing from the attention-based view, prospect theory, and the literature on power, we find that deviation from prior performance and CEO duality affect this allocation. Specifically, while negative deviation from prior performance increases boards’ attention to monitoring, positive deviation from prior performance reduces it. The presence of duality also reduces the boards’ allocation of attention to monitoring. …

Relationship Between Positive Psychological Capital And Creative Performance, David S. Sweetman, Fred Luthans, James B. Avey, Brett C. Luthans

Department of Management: Faculty Publications

Despite considerable attention to the creative process and its relationship with personal characteristics, there is no published study focused directly on the relationship between the recently recognized core construct of psychological capital (PsyCap) and creative performance. Drawing from a large (N = 899) and heterogeneous sample of working adults, this study investigates PsyCap and its components (i.e., efficacy, hope, optimism, and resilience) as predictors of creative performance. Overall PsyCap predicted creative performance over and above each of the four PsyCap components. Theoretical and practical implications of these findings are considered.

Malgré la grande attention accordée à la démarche créatrice et …

The Philosophical Foundations Of A Radical Austrian Approach To Entrepreneurship, Todd H. Chiles, Denise M. Vultee, Vishal K. Gupta, Daniel W. Greening, Chris S. Tuggle

Department of Management: Faculty Publications

The equilibrium-based approaches that dominate entrepreneurship research offer useful insights into some aspects of entrepreneurship, but they ignore or downplay many fundamental entrepreneurial phenomena such as individuals’ creative imaginations, firms’ resource (re)combinations, and markets’ disequilibrating tendencies—and the genuine uncertainty and widespread heterogeneity these imply. To overcome these limitations, scholars have recently introduced a nonequilibrium approach to entrepreneurship based on Ludwig Lachmann’s “radical subjectivist” brand of Austrian economics. Here, this radical Austrian approach is extended beyond Lachmann to include the work of radical subjectivism’s other noted theorist: George Shackle. More important, the article extends entrepreneurship research by systematically comparing and contrasting …

Dynamic Creation: Extending The Radical Austrian Approach To Entrepreneurship, Todd H. Chiles, Chris S. Tuggle, Jeffery S. Mcmullen, Leonard Bierman, Daniel W. Greening

Department of Management: Faculty Publications

We develop a new perspective on entrepreneurship as a dynamic, complex, subjective process of creative organizing. Our approach, which we call ‘dynamic creation’, synthesizes core ideas from Austrian ‘radical subjectivism’ with complementary ideas from psychology (empathy), strategy and organization theory (modularity), and complexity theory (self-organization). We articulate conjectures at multiple levels about how such dynamic creative processes as empathizing, modularizing, and self-organizing help organize subjectively imagined novel ideas in entrepreneurs’ minds, heterogeneous resources in their firms, and disequilibrium markets in their environments. In our most provocative claim, we argue that entrepreneurs, by imagining divergent futures and (re)combining heterogeneous resources to …

The Development And Resulting Performance Impact Of Positive Psychological Capital, Fred Luthans, James B. Avey, Bruce J. Avolio, Suzanne Peterson

Department of Management: Faculty Publications

Recently, theory and research have supported psychological capital (PsyCap) as an emerging core construct linked to positive outcomes at the individual and organizational level. However, to date, little attention has been given to PsyCap development through training interventions; nor have there been attempts to determine empirically if such PsyCap development has a causal impact on participants’ performance. To fill these gaps we first conducted a pilot test of the PsyCap intervention (PCI) model with a randomized control group design. Next, we conducted a follow-up study with a cross section of practicing managers to determine if following the training guidelines of …