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Denise E Gengatharen

Selected Works

E-Commerce

Articles 1 - 2 of 2

Full-Text Articles in Business

A Proposed Model To Evaluate The Benefits Of Government Sponsored Regional Electronic Marketplaces For Smes: Extending The Updated Delone & Mclean Is Success Model, Denise Gengatharen, Craig Standing Apr 2014

A Proposed Model To Evaluate The Benefits Of Government Sponsored Regional Electronic Marketplaces For Smes: Extending The Updated Delone & Mclean Is Success Model, Denise Gengatharen, Craig Standing

Denise E Gengatharen

Despite a growing body of research on the benefits of Internet-based electronic marketplaces, few evaluation models have emerged to examine them. This paper proposes a conceptual model to evaluate the benefits of a government-sponsored regional e-marketplace for small and medium enterprises (SME-REM). The updated DeLone & McLean IS Success Model is extended using data from a literature review on e-marketplaces, SME participation in e-commerce and from an ongoing case study of a government-sponsored SME-REM in Western Australia. The extended model considers a longitudinal approach and the context of the evaluation in determining the net benefits of government-sponsored SME-REMs.


Bridging The Digital Divide With Community Portal Regional E-Marketplaces For Smes: The Need For An Integrated Approach, Denise Gengatharen, Craig Standing Apr 2014

Bridging The Digital Divide With Community Portal Regional E-Marketplaces For Smes: The Need For An Integrated Approach, Denise Gengatharen, Craig Standing

Denise E Gengatharen

In the late 19908 it was perceived that a digital divide existed in Australia between regional/rural and metropolitan areas and between small and medium enterprises (SMEs) and their larger counterparts. In response, a number of regional community portals and e-marketplaces for SMEs were funded at the federal, state and local government levels. These initiatives were driven by the hope that they would lead to increased online activity and eventually promote regional economic development. A number of these portals and regional e-marketplaces (REMs) are no longer in existence. Of those that remain, some continue to battle with inadequate funding while trying …