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Asia Marketing Journal

2013

Consistency

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Applying The Multiple Cue Probability Learning, So Won Ahn, Ju Young Kim, Young Won Ha Oct 2013

Applying The Multiple Cue Probability Learning, So Won Ahn, Ju Young Kim, Young Won Ha

Asia Marketing Journal

In the present study, we apply the multiple cue probability learning (MCPL) paradigm to examine consumer learning from feedback in repeated trials. This paradigm is useful in investigating consumer learning, especially learning the relationships between the overall quality and attributes. With this paradigm, we can analyze what people learn from repeated trials by using the lens model, i.e., whether it is knowledge or consistency. In addition to introducing this paradigm, we aim to demonstrate that knowledge people gain from repeated trials with feedback is robust enough to weaken one of the most often examined contextual effects, the asymmetric dominance effect. …