Business Commons^™

Application Of Goldratt’S Thinking Process To Constraints Within An Emergency Department—A Case Study, Augustine O. Amonge

Masters Theses & Specialist Projects

Emergency department (ED) acts as a feeder to many hospitals as it determines a large proportion of admissions. ED also acts as a buffer zone for many patients who cannot get care in other institutions due to insurance issues. Most hospitals are trying to invest heavily on their EDs, but cannot meet patients’ satisfaction in terms of cost and quality of care. There is great need for EDs to understand customers’ expectation given the rising cost of healthcare.

The focus of this study is at an ED center in Bowling Green Kentucky, using theory of constraints (TOC) thinking process application …

Leadership: The Essential Ingredient To Lean Transformation, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Launching And Maintaining A Wedding Photography Business, Shelley D. Owens

Mahurin Honors College Capstone Experience/Thesis Projects

With the popularity of the wedding industry in America perpetuated by social media, blogs, and other networking sites, thousands of self-employed photographers have set out to make a living documenting the most important day of some people’s lives. Digital photography appeals to many for its convenience, but having a camera does not make one a professional photographer. What separates the hobbyists from the professionals is the development of skills and creative vision and the proper legal and business licensing to make a profit off of their wedding photography. Shelley Owens provides her own experiences as a professional wedding photographer as …

Just-In-Time Management In Healthcare Operations, Jinglin Li

Mahurin Honors College Capstone Experience/Thesis Projects

Reducing costs and improving quality are two of the most important goals in managing healthcare operations. In this study, we explore how to improve healthcare operations by integrating Just-in-Time (JIT) management system. We first introduce the JIT management system, and then discuss how it can generate benefits in healthcare operations. We investigate implications for healthcare practice, which include how JIT techniques can be applied to healthcare operations, how hospitals and general practices can use JIT techniques, how JIT can help the patient throughput rate, and how technological advances can speed up healthcare processes. Implications for management and directions for future …

Department Chairs As Leaders: A Model Of Social Intelligence And Creative Performance In A State University, Afzal Rahim, Ismail Civelek, Feng Helen Liang

Management Faculty Publications

This study presents a structural equations model that represents relationships between department chairs’ social intelligence (SI) and their creative performance (CP) at a public university in the United States. SI was defined as the ability to be aware of relevant social situations, to manage situational challenges effectively, to understand others’ concerns and feelings, and to build and maintain positive relationships in social settings. Four components of SI were examined: situational awareness, situational response, cognitive empathy, and social skills. The model was tested with questionnaire data from 406 faculty members belonging to 43 departments in a state university. The data analyses …

Ua1b1/9 Free Enterprise Fair, Wku Archives

WKU Archives Collection Inventories

These records were created by and about the Free Enterprise Fair sponsored by WKU and southern Kentucky businesses.