Business Commons^™

The Impact Of Gemba Walks On Preventative Maintenance Productivity, Jake Donald Taylor

Masters Theses & Specialist Projects

Gemba Walks are a tool to get management involvement in areas where the work is taking place. Gemba Walks allow individuals involved first-hand to voice and reduce waste within the process and general operations. This research measured the benefits and improvements Gemba Walks had on the availability of equipment. For example, reducing the number of events that equipment is down for maintenance and its duration to repair these events, therefore improved availability. Maintenance is a critical aspect of keeping a company running, and making improvements found during this research significantly impacted the company by creating lean improvements. The improvements focused …

Psychosocial Work Influences On Adaptive Performance, Eli Alvin Dickinson

Masters Theses & Specialist Projects

The present study sought to understand why some employees may be more or less able to adapt to the changing work environment. Adaptive performance can help employees to be resilient to technological advances, economic factors, and/or cultural shifts, making it an important form of extra-role performance. According to conservation of resources (COR) theory, one reason employees may fail to adapt is because they lack resources that are required in order to be adaptive. I proposed that the resources needed for adaptive performance aggregate in a resource caravan. Job embeddedness is a proposed resource caravan that may facilitate more adaptive performance …

Unpacking The Burnout Phenomenon: Understanding Daily Influences On Burnout, Emily Houk

Masters Theses & Specialist Projects

Burnout is a work-related phenomenon that is not bound to the work domain. As such, experiencing burnout can be particularly detrimental for employees because effects of burnout can spill over into other life domains. The present study serves to examine the burnout phenomenon; specifically, I examined the direct effect of daily job stress on perceptions of burnout, as well as explored daily work-related affective rumination as a mediating effect in the relationship between daily job stress and burnout. Work-related affective rumination is a mechanism that potentially helps to explain how buildup of daily job stress influences the development of burnout. …

Further Understanding Of The Spillover Process: Work Influences On Family Disengagement And The Mediating Effects Of Flexible Work Arrangements, Alexandra Myers

Masters Theses & Specialist Projects

Organizations have long sought to determine methods in reducing the work family conflict employees experience in order to improve overall morale as well as producing more efficient and effective employees. My study examined the spillover process from the work to family domain. Specifically, I examined the influence of work related affective rumination on family disengagement, mediated by strain-based work-to family conflict. I also examined the buffering effects of flexible work arrangements on the relationship between strain-based work-to-family conflict and family disengagement. Utilizing a sample of employees recruited via Amazon’s Mechanical Turk and working full-time outside the home, I analyzed the …

Western Kentucky University Psychological Sciences Faculty Bars Revision, Brian Coyne

Masters Theses & Specialist Projects

In any organization, universities included, the development of quality personnel to perform work is of paramount importance. Thus, the ability to identify individual employee strengths and weaknesses and provide constructive feedback is vital. In this thesis I discuss the strengths and weaknesses of various performance appraisal formats, before suggesting behaviorally anchored rating scales (BARS) as an optimal tool in evaluating the performance of university faculty. I discuss BARS development in depth, as well as highlight BARS strengths as a performance appraisal tool. I further outline the process used and results obtained in updating the BARS used in the performance evaluation …

A Monte Carlo Analysis Of Thorndike's Indirect Range Restriction Correction Equations, Michael Thomas Pelayo

Masters Theses & Specialist Projects

Employee selection is an important process for organizations. Organizations seek to select the best employees for their available positions. Testing is key to many selection efforts. The results of studies assessing the criterion-related validity of a selection test are affected by a number of statistical artifacts, one of which is range restriction. Range restriction has the effect of attenuating the correlation coefficient. Statistical equations exist to correct for the effects of range restriction, and they enable researchers to obtain a more accurate estimate of the validity coefficient. Thorndike (1949) developed the best known and most frequently used of these correction …

A Monte Carlo Analysis Of Standard Error-Based Methods For Computing Confidence Intervals, Elayna Wichert

Masters Theses & Specialist Projects

The objective of this study is to empirically test existing techniques to calculate the likely range of values for a Classical Test Theory true score given an observed score. The traditional method for forming these confidence intervals has used the standard error of measurement (SEM) as the basis for this confidence interval. An alternate equation, the standard error of estimate (SEE), has been recommended in place of the SEM for this purpose, yet it remains overlooked in the field of psychometrics. It is important that the correct equation be used in various applications in personnel psychology. Monte Carlo analyses were …

Justice Perceptions Of Team Disciplinary Actions In The Workplace, Austin Lee Rettke

Masters Theses & Specialist Projects

This scenario study examined fairness perceptions of rule violations and punishment in an organizational team setting. Participants read one of 16 scenarios in which an integral team member violates an organizational rule and subsequently is punished. Participants then answered 12 items assessing perceptions of fairness for the punished employee and for the non-punished team members, and the likelihood the punishment will deter future misconduct for the punished employee and for the teammates. This study examined two levels of misconduct severity (moderate and severe), two levels of punishment severity (moderate and severe), two types of punishment distribution (consistent and conditional), and …

Intercollegiate Athlete Perceptions Of Justice In Team Disciplinary Decisions, Jared M. Diaz

Masters Theses & Specialist Projects

The present study examined justice perceptions of an intercollegiate athlete who was punished for a team rule violation outside of competition. This scenario study is a modified replication of Severs’ (2009) study on justice perceptions of intercollegiate athletes; one additional factor, importance of the next competition, was examined in the current study. Perceptions of fairness and perceptions of likelihood of deterring future misconduct were examined using a factorial design with two levels of punishment severity (severe and moderate), two levels of misconduct severity (severe and moderate), two types of punishment distribution (consistent and conditional), and two types of game importance …

Examining The Effect Of Expatriate Narcissism Levels On Cultural Adjustment And Global Leadership Effectiveness, Emily M. Martin

Masters Theses & Specialist Projects

The purpose of this study was to investigate the relationship between narcissism, cultural adjustment, and leadership of expatriates. Specifically, it was predicted that cultural adjustment would partially mediate the relationship between narcissism and selfperceptions of leadership effectiveness such that narcissism would be negatively related to cultural adjustment, and cultural adjustment would be positively related to selfperceptions of leadership effectiveness. It was also predicted that cultural adjustment would partially mediate the relationship between narcissism and LMX perceptions such that narcissism would be negatively related to cultural adjustment, and cultural adjustment would be positively related to LMX perceptions. Fifty-three participants completed an …

The Perception Of Knowledge Management System Implementation To Employee Performance Is Measured With Balanced Scorecard At Pt Vale Indonesia Tbk, Yeni Febriyani

Masters Theses & Specialist Projects

Knowledge Management System (KMS) is a necessary concept as knowledge possessed by each individual employee is an intellectual property asset that will provide benefits for any organization. In a company, in terms of KMS, employees’ performance holds an important role in helping run the business of the company becoming sustainable and successful. Therefore, the measurement of employees’ performance based on a balanced scorecard is needed to understand the current business situation. This research helped focus on the perception between the KMS and employee’s performance based on a balanced scorecard (BSC) regarding a financial perspective, customer perspective, internal business process perspective, …

Implementation Of A New Enterprise Resource Planning System, Lacy Payne

Masters Theses & Specialist Projects

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of …

Physical Ability Testing: A Review Of Court Cases 1992-2014, Joseph Westlin

Masters Theses & Specialist Projects

Selecting employees for hire and promotion is one of the most essential functions of an organization. Many companies that have positions which contain a physical component rely on physical ability testing as part of their selection procedure. The establishment of both the Civil Rights Act and the Americans with Disabilities Act (ADA) had a profound impact on the manner in which selection testing may legally be conducted (Gutman, Koppes, & Vodanovich, 2011). The current study sought to analyze court cases involving physical ability testing. Results revealed that pure ability tests did not significantly differ from work sample tests with regard …

Replacing Workplace Leadership With Political Expediency, Mark Daniel Leonhardt

Masters Theses & Specialist Projects

The study examines the adherence to principled leadership styles by persons in position of authority and develops a method to determine the extent to which those people deviate from principled leadership practices for purpose of political expediency. Two fortune 500 companies, three smaller local companies and select Western Kentucky University faculty were surveyed using the MACH V Attitude Inventory for determining Machiavellian tendencies via an online survey site. An examination and evaluation of survey results yielded a surpirsingly consistent neutral score, but no indication of Machiavellian tendencies within the respondent group.

The Effect Of An Overall Rating Item On Halo Error In Performance Evaluations, S. Elizabeth Hogue

Masters Theses & Specialist Projects

This study focuses on how the presence or absence of an overall rating item on a performance evaluation form affects levels of halo error and satisfaction with the form. Participants included undergraduate college students who were randomly assigned to groups receiving a form with or without an overall rating item at the beginning of the form. A satisfaction item was included on both forms. The analyses included a z-test for correlations from independent samples to determine the difference between the two evaluation forms and a t-test to determine the difference between the satisfaction scores of the two forms. The analyses …

Personnel Managers' Attitudes Towards Affirmative Action & Its Potential Correlates, Donna Dunville

Masters Theses & Specialist Projects

Despite the controversy surrounding Affirmative Action (AA), relatively little research has appeared about attitudes towards these programs. In this research, an exploratory approach is implemented to assess the support of personnel managers for the theory of AA as well as the mechanisms designed to carry it out. Also, the relationship to Supreme Court decisions, relevant legislation, and numerous demographic, attitudinal, and organizational variables are examined for their impact on Affirmative Action attitudes. A questionnaire was utilized to assess support for AA and its correlates. The majority of personnel managers indicate support for both AA in theory and the mechanisms required …

Socio-Technical & Team Management Theory At A Greenfield Site, Macon Brown Iii

Masters Theses & Specialist Projects

The purpose of this research project is to answer the question, "How and with what effects does Logan Aluminum, Inc. translate and implement the principles of socio-technical and team management theory into its organizational culture and operational activities?" To answer this question the researcher first examined the literature related to those theories and then conducted on-site interviews and ethnographic research to witness their implementation. The researcher found strong evidence to prove the validity and accuracy of many of those theories when practiced in an organizational setting. Theories particularly proven were those relating to the necessity of constant training, the role …

Training Program Content Validation: A Practical Application Of Educative Techniques, Julia A. Howard-Johnson

Masters Theses & Specialist Projects

A McDonald’s training program for the positions of grill and counter was evaluated in order to identify recommendations for curriculum refinement or enhancements. The methodological approaches developed by Ford and Wroten (1984) and Bownas, Bosshardt, and Donnelly (1985) were applied. Three evaluation assessment inventories were developed: The Job task Inventory, The training Emphasis Inventory, and The Training Effectiveness Inventory. These inventories were constructed with the assistance of 49 managers, trainers, and employees with six or more months of service. Four managers, seven trainers, and 22 recent training graduates responded to the appropriate inventory and these ratings were used in the …

Does Sex Discrimination Exist In Faculty Salaries At Western Kentucky University? An Empirical Examination Of The Wage Gap, Reed Vesey

Masters Theses & Specialist Projects

This thesis examines wage differentials between male and female faculty salaries at Western Kentucky University. A human capital model of salary determination is examined by using regression analysis on relevant personal and job characteristics of faculty members. A large portion of the wage gap between men and women is explained through differences in the personal and job characteristics. A portion of the wage gap remains unexplained, however, the probability of discrimination playing a substantial role in salary is very small.

From Authoritarian To Participative Management & Back Again: A Field Study Of The Effects Of Employee Participation In A Manufacturing Setting, William Pierce

Masters Theses & Specialist Projects

This study consists of two surveys administered sixteen months apart in a large (1000 employee) Fortune 100 organization which was sold to a Japanese company during the period under study and underwent several other chaotic changes. The purpose of the study was to assess the perceived differences brought about by training and participation. Six factors that were assessed for differences were: productivity, communication, employee participation, work teams, management leadership, and mergers/acquisitions.

Results were compared from the two time periods across all six factors. Productivity and communication proved statistically significant at p(.05, while employee participation and work teams prove statistically significant …

Effects Of Three Organizational Policies On Individuals’ Attitudes About Drug Testing, Alan Walker

Masters Theses & Specialist Projects

The consensus of recent literature appears to be that drug testing is both legal and valid. However, a testing program can meet legal and technical criteria and still fail to meet organizational objectives because one vital component has been left out – employees’ attitudes. The present study uses data from 148 college juniors and seniors to assess the effects of three hypothetical drug testing policies: (a) consequences of detected drug use (termination vs. rehabilitation), (b) timing of the program (expected interval vs. random interval vs. reasonable cause), and (c) business purpose (weak vs. strong) on attitudes toward drug testing. It …

The Sex Stereotype Of A Job As A Moderator Of Sex Bias In Performance Evaluations, Sandra B. Crooks

Masters Theses & Specialist Projects

In accordance with the stereotype-fit model of discrimination (Dipboye, 1985), the results of past research indicate that the extent to which jobs are sex stereotyped dictates whether or not a main effect for rate sex is present in performance evaluations. The purpose of this study was to further examine the relationship between the sex stereotype of the job and the presence of sex bias in evaluation. Two hundred and five undergraduate psychology students viewed one of eight videotapes of a confederate job applicant performing a work sample task and evaluated the observed performance. A 2 x 2 x 2 between …

Development Of A Weighted Application Blank For The Carryout Clerk Classification In A Large Retail Organization, Linda Gabbard

Masters Theses & Specialist Projects

The purpose of this study was to develop and validate a Weighted Application Blank to predict turnover for use as a selection tool for a large retail organization. Utilizing the England (1971) procedure, it was hypothesized that significant derivation and cross-validities would be obtained. The hypothesis was partially supported: the derivation validity coefficient was significant (r = .28, p < .01) and the resulting cross-validity coefficient was net significant (r = 19, p < .05). The results and recommendations for implementation of the WAB are discussed.

Identification Of Training Needs: A Focus Group Interview/Q-Sort Methodology, Michele Erb

Masters Theses & Specialist Projects

In light of research that suggests that formal needs analysis leads to efficient and productive training programs, managers and a sampling of non-management employees from a mid-size manufacturing company participated in a needs assessment to determine future training needs for the company's mangers. The information was collected through focus group interviews and a Q-sort technique was developed to categorize the issues raised in the interviews. The categories of training issues and related concerns identified as a result of the focus group interview process were compared to a list of training topics generated by managers through an informal survey prior to …

Sharing The Wealth: Movement Toward Gender Parity In Managerial & Professional Specialty Occupations From 1950 To 1980, D. Leeann Jolly

Masters Theses & Specialist Projects

Data on the managerial and professional specialty occupations that were specified by the United States Census of the Population for the years 1950 through 1980 were used to analyze the influence of occupational sex ratios, growth rates, and male and female salary levels on the ability of females to move into those occupations. An analysis of the change in the Standardized Occupational Sex Ratio (SSR) showed that, over the thirty year period studied, growth rates became more important than salary levels in influencing movement toward parity in high status occupations.

Before the 1980 census year, occupational growth rates were found …

An Exploratory Study Of Organizational Trust & Its Multiple Dimensions: A Case Study Of General Motors, Kerry Hart

Masters Theses & Specialist Projects

Over 1700 employees of the General Motors Corporation defined trust and described personal work experiences that affected their trust toward the organization. These employee comments were factor analyzed to determine the dimensions of organizational trust. An instrument was developed from employee comments to measure the level of trust in a GM location. With the level of trust quantified, the demographic effects on trust and the relationship between trust and management's communication effectiveness were investigated.

This approach provided new knowledge of trust in an industrial environment. Three dimensions of organizational trust were identified: Openness/Congruity, Shared Values, and Autonomy/Feedback. Age, length of …

Weighted Application Blanks: An Empirical Approach For The Selection Of Delivery Personnel Psychology, Barton Lee Dahmer

Masters Theses & Specialist Projects

The purpose of this study was to develop and validate a biographically weighted application blank for use in selecting delivery personnel. The England (1971) procedure for weighting biographical information was utilized. The criterion was a ratio of planned work time to actual work time. It was hypothesized that (a) significant derivation and cross-validities would be obtained, and (b) significant practical benefits in terms of correct placement of workers in the high and low criterion groups would result. The first hypothesis was partially supported in that a significant derivation validity was obtained (r = -.56, P < .05). However, the cross-validity (r = -.12) was not significant. Thus, the second hypothesis was not supported. A discussion of the results and recommendations for the implementation of the weighted application blank are provided.

A Validity Study Of An Operational Pre-Hire Assessment Process For Professional, Managerial, Technical Personnel, John Galbraith

Masters Theses & Specialist Projects

Research concerning the validity of various procedures for assessing managerial potential is reviewed. It is found that several assessment techniques are valid for identifying and/or predicting potential and that a combination of techniques usually accounts for a significantly greater amount of criterion variance than does a single assessment procedure used alone. The lack of research concerning the use of multiplecomponent assessment techniques for the selection of individual job applicants for lower-level managerial positions is pointed out. The present study concerns itself with an operational individual assessment program designed to identify and select from among experienced job applicants those individuals exhibiting …

A Comparison Of Perceived Employee Satisfaction With Downward Communication Within Department Stores In Cities Of Varying Size, Karen Attig

Masters Theses & Specialist Projects

Three retail department stores of varying size were compared to determine if store size affected employee attitudes toward downward communication. Chi-square and multivariate analyses were used to determine results based on a questionnaire administered to employees within three department stores. Employees within the small department store were found to be less satisfied with the communication received from their store manager than were employees in the medium size and large department stores. Employees within the large department store were found to be more satisfied with downward communication than subjects from other stores.

An Analysis Of Selected Personnel Managers For Company Attitudes Toward Industrial Recreation In North Carolina, Cynthia Dean

Masters Theses & Specialist Projects

This study was made in attempt to assess company attitudes toward industrial recreation in order to draw conclusions concerning present and future trends in employee recreation. A survey instrument was devised with the aid of a jury of experts to validate and improve upon the questionnaire. The questionnaires were distributed through the mail to the one hundred largest manufacturing firms in North Carolina. Personnel managers were asked to answer the survey as to reflect company attitudes and not necessarily thelr own. The questions pertained to areas such as recreational opportunities, amount of participation, utilization of recreational personnel, the availability of …