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Full-Text Articles in Business

Adaptive And Maladaptive Coping As Mediators Of The Relationship Between Impostor Phenomenon And Help Seeking Intention, Victor Mosconi Jan 2023

Adaptive And Maladaptive Coping As Mediators Of The Relationship Between Impostor Phenomenon And Help Seeking Intention, Victor Mosconi

Walden Dissertations and Doctoral Studies

The modern workplace and public media have reported on the influence of the impostor phenomenon (IP) on leadership mental health and workplace effectiveness. The choice of coping strategy may influence leaders’ intentions to seek psychological help. Guided by the impostor cycle model, the purpose of this quantitative study was to examine the extent to which adaptive and maladaptive coping mediates the relationship between IP and help-seeking intention in a convenience sample of 162 participants in leadership positions. The Clance Impostor Phenomenon Scale assessed strength of IP, the Brief COPE measure assessed adaptive and maladaptive coping, and the Beliefs About Psychological …


Strategies To Improve Employee Motivation In Addiction Treatment, Dawn Marie Belamarich Jan 2023

Strategies To Improve Employee Motivation In Addiction Treatment, Dawn Marie Belamarich

Walden Dissertations and Doctoral Studies

Addiction treatment leaders are experiencing challenges in motivating qualified and committed professionals within their businesses. Without strategies to motivate and retain employees, addiction treatment businesses will fail, and patient outcomes can suffer. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple-case study was to explore strategies addiction treatment leaders used to improve employee motivation. The participants were 10 addiction treatment leaders with demonstrated experience in utilizing leadership strategies to improve employee motivation. Data were collected through semistructured interviews, a review of the literature on employee motivation in addiction treatment organizations, and a review of organizational archival …


Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens Jan 2023

Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens

Walden Dissertations and Doctoral Studies

Employee turnover is a threat to call center sustainability. Call center leaders who lack strategies to reduce employee turnover have an increased risk of business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies call center leaders use to reduce employee turnover in insurance call centers. The three participants were call center leaders from three different call centers in Raleigh, North Carolina, who implemented strategies to reduce employee turnover. Data were collected from semistructured interviews and reviews of public documents from participants’ company websites and analyzed using thematic analysis. Two themes emerged: …


A Text Analysis Of Meaning In Research On Gender, Language, And Leadership, Samantha Faith Weissrock Jan 2022

A Text Analysis Of Meaning In Research On Gender, Language, And Leadership, Samantha Faith Weissrock

Walden Dissertations and Doctoral Studies

Focusing on gender and leadership research, the purpose of the study was to examine discursive messages used in research text regarding gendered leadership to explore the phenomenon of word usage and language structure. The study employed critical discourse analysis as the framework and methodology, a specific cross discipline approach to discourse analysis primarily concerned with language’s innate ability to change and take on new meaning over time. Leveraging texts available in scholarly, peer-reviewed publications dedicated to the intersection of gender and leadership in juxtaposition to the final issue of the same publication have previously focused on intersection of women in …


Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe Jan 2022

Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe

Walden Dissertations and Doctoral Studies

Organizational executives annually invest more than $50 billion in leadership development worldwide. Nonetheless, human resources (HR) managers are concerned that leadership development initiatives prove inadequate in delivering learning outcomes equal to the investment, leaving midlevel managers ill-prepared to lead. Guided by experiential learning theory, this qualitative multiple-case study was conducted to explore strategies HR managers use to enhance the leadership development of midlevel managers. A purposeful sample included three HR managers from three organizations located in a west coast metropolitan area in Canada who successfully implemented leadership development strategies. Data were collected from semistructured interviews and organizational documents. Informed by …


Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble Jan 2022

Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble

Walden Dissertations and Doctoral Studies

Technostress is a phenomenon that hurts the performance of corporations and employees. Technology managers must identify strategies to reduce technostress, as technostress causes employee burnout and absenteeism, reducing employee performance and the corporation’s productivity and ability to remain financially stable. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies technology managers use to minimize technostress. The participants were nine business leaders in the United States who implemented strategies to minimize technostress. Data were analyzed using Yin’s five components of case study data analysis. Five main themes were identified: (a) tech-break; focus …


Strategies To Reverse Profit Declines At Exchanges, David L. Johnson Jan 2022

Strategies To Reverse Profit Declines At Exchanges, David L. Johnson

Walden Dissertations and Doctoral Studies

Military exchange business leaders recognize declines in profit have the potential for a loss of revenue and possible closings of the military exchange business in some locations. Grounded in Porter’s five forces model, the purpose of this qualitative single case study was to explore strategies military exchange business leaders use to reverse profit declines to remain sustainable. The participants were four military exchange managers who reversed the decline in profits and remained sustainable. Data were collected using semistructured interviews and a review of organizational documents. Through thematic analysis, three themes were identified: rivalry among existing competitors, potential development of substitutes, …


Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr Jan 2022

Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr

Walden Dissertations and Doctoral Studies

The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …


Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner Jan 2022

Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner

Walden Dissertations and Doctoral Studies

Hospital leaders are challenged to reduce expenditures that contribute to the overall care for patients. Ineffective strategies to manage medical supply expenditures can increase costs for patient care. Guided by social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies hospital leaders used to reduce medical supply expenditures to sustain the rising costs of overall healthcare in the United States. The participants comprised six hospital leaders in the United States who implemented successful strategies to reduce expenditures on medical supplies. Data were collected from documents and through semistructured interviews. Three themes emerged from a five-step …


Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram Jan 2022

Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram

Walden Dissertations and Doctoral Studies

Employee turnover results in adverse business outcomes. Hospitality industry leaders who do not encourage an organizational culture supportive of work-life balance risk reduced profitability resulting from employee turnover. Grounded in path-goal theory, the purpose of this qualitative single case study was to explore strategies hospitality industry leaders use to create and sustain organizational cultures supportive of employee work-life balance. The participants were eight upper-level leaders of one lodging chain in Orlando, Florida, who successfully implemented strategies to create and sustain work-life balance for their employees. Data were collected from semistructured interviews and a review of organization personnel handbooks and training …


Strategies For Implementing Successful Mentoring Programs, Valerie Denise Brooks Jan 2022

Strategies For Implementing Successful Mentoring Programs, Valerie Denise Brooks

Walden Dissertations and Doctoral Studies

Organizations face challenges with leadership succession in the healthcare industry because of the enormous number of baby boomers retiring. Leaders in the healthcare industry are concerned with the large number of employees retiring in leadership roles and finding replacements for these roles. Grounded in social learning theory, the purpose of this qualitative multiple case study was to explore strategies healthcare leaders use to implement mentoring programs for early-career leaders. The nine participants were managers and leaders in health care agencies in South Carolina who had at least ten years of experience implementing successful mentoring programs. Data were collected using semistructured …


Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher Jan 2022

Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher

Walden Dissertations and Doctoral Studies

Organizational leaders find it challenging to determine what leadership strategies motivate and retain employees in their company, especially during a pandemic. Not knowing which leadership strategies would successfully motivate employees leads to higher turnover, less profitability, and higher costs to replace employees. Grounded in transformational leadership theory, the purpose of this multiple case study was to explore strategies corporate leaders use to motivate and retain employees in small and medium businesses (SMEs) in southeastern Wisconsin (WI). Data were collected from semi-structured interviews with eight participants from eight SMEs of southeast WI, as well as analyzing company documents. Yin’s 5-step process …


Leadership Experiences With Organizational Infrastructure In Early Childhood Mental Health Consultation Programs, Latia Greer Jan 2022

Leadership Experiences With Organizational Infrastructure In Early Childhood Mental Health Consultation Programs, Latia Greer

Walden Dissertations and Doctoral Studies

Lack of buy-in is a critical factor when initiating organizational change. Although changes are necessary for growth and sustainability, leadership can be met with resistance. Early childhood mental health consultation is a solution-focused intervention to support early childcare providers and educators to improve child outcomes. The implementation of the program requires a well-defined operational model to have greater effectiveness and efficiency. The present case study explored the leadership experience of buy-in to change during the implementation of an early childhood mental health consultation school-based program in a nonprofit organization in the Midwest region of the United States. The Baldrige Excellence …


Relationship Between Ethnic Diversity Of Nursing Leadership And Bedside Nursing Engagement, Neneh Iyesha Kamara Jan 2022

Relationship Between Ethnic Diversity Of Nursing Leadership And Bedside Nursing Engagement, Neneh Iyesha Kamara

Walden Dissertations and Doctoral Studies

Ethnic diversity in the U.S. nursing workforce had not been well researched. This aspect of nursing is important to the advancement of the profession because ethnic diversity of nursing helps reduce health care disparities. The purpose of this quantitative correlational study was to examine the possible relationship between the perceived ethnicity of nurse leaders and the engagement of bedside nurses. Culture of care theory was the theoretical foundation for this study. The Utrecht Work Engagement Scale with additional demographic questions was used to survey 53 bedside nurses with 2 or more years of experience. Simple regression was used to analyze …


Strategies Business Leaders Use To Increase Employee Engagement, Jo Ann Lee Jan 2022

Strategies Business Leaders Use To Increase Employee Engagement, Jo Ann Lee

Walden Dissertations and Doctoral Studies

Fifty-one percent of American workers in the restaurant industry are not engaged or committed to their work, resulting in high turnover. Business owners are concerned with the lack of commitment of employees because there can be a negative financial impact on the business and increased employee turnover. Grounded in the situational leadership theory, the purpose of this multiple case study was to explore strategies business leaders use to increase employee engagement. Participants consisted of four restaurant business leaders in Virginia who implemented strategies to increase employee engagement. Data were collected through semistructured interviews and company websites and analyzed using thematic …


Leadership Strategies To Engage Employees And Sustain Small Businesses, Donald Akah Ngwa Jan 2022

Leadership Strategies To Engage Employees And Sustain Small Businesses, Donald Akah Ngwa

Walden Dissertations and Doctoral Studies

Small businesses in the United States safeguard long-term employment opportunities, job security, and economic growth, yet only 50% of small business establishments survive beyond the first 5 years of startup. Small business survival is vital to the health of an economy, given the number of employees that depend on income generated from jobs created by small business owners. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore leadership strategies small retail store managers use to sustain business operations beyond the first 5 years. The participants comprised 6 small retail store managers in Columbia, …


Successful Ethical Reporting Strategies In The Technology Industry, Frances Aida Billingsley Jan 2022

Successful Ethical Reporting Strategies In The Technology Industry, Frances Aida Billingsley

Walden Dissertations and Doctoral Studies

AbstractTechnology employees can feel restricted if there is an inability to report unethical behaviors safely, resulting in disengagement and reduced work performance. Technology managers need effective, ethical reporting strategies to improve work performance. Grounded in stakeholder theory, the purpose of this multiple case study was to explore the ethical reporting strategies that three technology managers used to improve work performance in New Jersey. The data sources were semistructured interviews and company documents from the companies’ websites, annual reports, professional association biographies, and the LinkedIn profiles of participants. The three primary themes that emerged using thematic analysis were documenting incidents immediately, …


Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham Jan 2022

Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham

Walden Dissertations and Doctoral Studies

Disengaged employees harm organizational performance. Lack of employee engagement costs manufacturing leaders in the United States billions of dollars annually in productivity. Guided by the personal engagement theory, the purpose of this single case study was to identify strategies manufacturing leaders use to improve employee engagement. The participants were manufacturing leaders in the aerospace industry in southern California. Data were collected from face-to-face semistructured interviews with three participants and a review of company engagement strategies available on the company website. Data were analyzed using thematic analysis and methodological triangulation. Four themes emerged: (a) leadership competency, (b) intrinsic and extrinsic motivation, …


Leadership Strategies Executives Use To Sustain Small Businesses Beyond 5 Years, Gai Chol Paul Jan 2022

Leadership Strategies Executives Use To Sustain Small Businesses Beyond 5 Years, Gai Chol Paul

Walden Dissertations and Doctoral Studies

Although small businesses contribute to the economic growth of many African nations, the rate of small business failure in Africa is high. Small business leaders who lack effective leadership strategies risk business failure through loss of profit. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies leaders of small internet service providers used to sustain their businesses beyond 5 years. The participants were five small internet service provider leaders in Juba, South Sudan, who sustained their companies beyond 5 years. Data were collected using semistructured interviews and a review of company …


Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard Jan 2022

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Relationship Between Job Performance, Compensation, And Turnover Intention In The Retail Industry, Donald Lynn Sewell Jan 2022

Relationship Between Job Performance, Compensation, And Turnover Intention In The Retail Industry, Donald Lynn Sewell

Walden Dissertations and Doctoral Studies

Employee turnover intention can lead to voluntary employee turnover, costing retail organizations millions of dollars annually. Retail business leaders who fail to address voluntary turnover intention face increased voluntary employee turnover and reduced operational performance. Grounded in equity theory, the purpose of this study was to examine the relationship between employee job performance, employee compensation, and voluntary turnover intention in the retail industry. Data were collected from 76 Texas retail store management employees using the Self-Rated Job Performance Survey, Compensation Survey, and Modified Turnover Intention Scale. The results of the multiple linear regression were significant, F (2, 73) = 4.43, …


Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas Jan 2022

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …


The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler Jan 2022

The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler

Walden Dissertations and Doctoral Studies

Leaders play a critical role in an organization, and their presence and behavior significantly affect nonmanagement employee work performance, behavior, and well-being. Authentic leadership has a positive effect on an organization. The problem was nonmanagement employees spend so much time at work and desire meaningful experiences and relationships during the workday to counter feelings of uncertainty and a lack of job satisfaction. The purpose of this transcendental phenomenological study was to identify and report the lived experiences of nonmanagerial employees of the architect, engineer, and construction (AEC) industry located in the Northeastern United States about work-related well-being defined as people’s …


Leadership Strategies For Improving Employee Engagement, Stacy Wright Jan 2022

Leadership Strategies For Improving Employee Engagement, Stacy Wright

Walden Dissertations and Doctoral Studies

Small business leaders who lack effective strategies to improve employee engagement may be unable to retain employees, keep employees motivated, or improve employee performance, adversely affecting company productivity and profitability. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to improve employee engagement. Data were collected from three small business leaders in North Texas with 5 years of leadership experience who have successfully created and implemented employee engagement strategies. Data collection included semistructured interviews and publicly available organizational documents. Three key themes emerged from Yin’s five-step data …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Leadership Experiences Of Organization Open Innovation In Caribbean Small And Medium Enterprises, Helen Merlyne Bhola-Paul Jan 2022

Leadership Experiences Of Organization Open Innovation In Caribbean Small And Medium Enterprises, Helen Merlyne Bhola-Paul

Walden Dissertations and Doctoral Studies

Caribbean Small and Medium Enterprises (SMEs) represent 95% of Caribbean businesses and contribute 40% to the region’s GDP; however, they rank lowest at 4% for organization innovation. The general problem addressed in this study was that leaders of SMEs of the Windward Islands in the Caribbean did not have a system in place to lead and promote strategic knowledge sharing to increase open innovation. The purpose of this qualitative multiple case study was to explore the lived experiences of leaders of innovative SMEs in the Windward Islands to manage and lead their organizations to drive organization open innovation in a …


Case Study: Strengths Weaknesses Opportunities And Threats Analysis For My Brother’S Keeper Organization, Tyriek Bobby Washington Jan 2022

Case Study: Strengths Weaknesses Opportunities And Threats Analysis For My Brother’S Keeper Organization, Tyriek Bobby Washington

Walden Dissertations and Doctoral Studies

In this case study, strategies to increase the impact of mentorship programs and academic success of African American high school students were examined through the use of a strengths, weaknesses, opportunities, and threats (SWOT) analysis. The purpose of this case study was to gather empirical data to identify opportunities for First Generation College Bound, Inc., an affiliate of the My Brother’s Keeper (MBK) initiative to strategically improve and expand their program. The research question focused on identifying the programs’ current administrative practices as well as areas to better engage and support mentees. Using the conceptual framework of Hersey and Blanchard’s …


Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade Jan 2022

Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade

Walden Dissertations and Doctoral Studies

Decreased performance from high employee turnover can result in lower organizational profitability. Business leaders of sales organizations who lack leadership strategies to reduce voluntary turnover experience high turnover rates among millennials and observe significantly lower organizational productivity and profitability. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore what strategies some business leaders in sales organizations used to reduce voluntary turnover among millennial employees. The participants comprised five leaders in sales organizations from Southern California who experienced a reduction in voluntary turnover among their millennial employees. Data were collected from semistructured interviews and …


Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer Jan 2022

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …