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Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela Jan 2022

Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela

Walden Dissertations and Doctoral Studies

AbstractBanking leaders are negatively affected when employees voluntarily leave their employment. Banking leaders who implement strategies can enhance employee satisfaction to mitigate voluntary employee turnover. Grounded in the transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies some banking leaders use to mitigate voluntary employee turnover. Participants were five banking leaders from local and international banks, four banks in Lusaka, Zambia, and one bank in Dar es Salaam, Tanzania, who successfully implemented strategies to mitigate voluntary employee turnover. Data were collected from semistructured interviews and company documents and analyzed using Yin’s five phases. Three themes …


Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela Jan 2022

Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela

Walden Dissertations and Doctoral Studies

AbstractBanking leaders are negatively affected when employees voluntarily leave their employment. Banking leaders who implement strategies can enhance employee satisfaction to mitigate voluntary employee turnover. Grounded in the transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies some banking leaders use to mitigate voluntary employee turnover. Participants were five banking leaders from local and international banks, four banks in Lusaka, Zambia, and one bank in Dar es Salaam, Tanzania, who successfully implemented strategies to mitigate voluntary employee turnover. Data were collected from semistructured interviews and company documents and analyzed using Yin’s five phases. Three themes …


Strategies For Reducing Voluntary Turnover In The Nonprofit Sector, Alisa Elliot Jan 2021

Strategies For Reducing Voluntary Turnover In The Nonprofit Sector, Alisa Elliot

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a critical problem that affects every business entity. Mitigating voluntary turnover and increasing employee retention allows business managers to increase organization performance, reduce financial burdens, and promote business sustainability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore strategies business managers use to mitigate voluntary turnover and increase employee retention in the nonprofit sector. The participants were three business managers from three different nonprofit organizations in a metropolitan area in Texas. Data were collected from semistructured interviews, organizational documents, and artifacts. Yin’s five-step process was used to analyze the …


Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane Jan 2021

Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane

Walden Dissertations and Doctoral Studies

Each year, more than 33 million employees in the United States voluntarily quit their jobs. Voluntary employee turnover is prevalent in the big-box retail industry, thus making it an important focus for managers. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies big-box retail managers used to reduce voluntary employee turnover. The participants comprised 14 managers from 11 different retailers with proven employee retention best practices from big-box retail locations in San Antonio, Texas. Data collection involved semi-structured interviews, company documents, company websites, and the Bureau of Labor Statistics website. Four themes …


Employee Retention Strategies In Small And Medium Sized Companies, Arshad Rasheed Tarar Jan 2021

Employee Retention Strategies In Small And Medium Sized Companies, Arshad Rasheed Tarar

Walden Dissertations and Doctoral Studies

High voluntary turnover negatively affects business profitability because of additional recruitment, training, and overtime expenses and the risk of low productivity of newly hired employees. Business leaders of small and medium-sized enterprises (SMEs) who fail to retain talented and skilled employees witness an increase in their organizations’ costs and employees’ performance reduction. Grounded in McClelland’s three needs theory, the purpose of this qualitative multiple case study was to explore strategies business leaders of SMEs use to retain employees. Participants were five business leaders from SMEs in Islamabad, Pakistan, who successfully used strategies to retain employees. Data were collected via semistructured …


Harnessing Diversity To Accommodate The Global Business Environment, Terrica Coleman Jan 2021

Harnessing Diversity To Accommodate The Global Business Environment, Terrica Coleman

Walden Dissertations and Doctoral Studies

Ineffective diversification strategies significantly affect a business owners’ competitive advantage. When business owners struggle to recruit and retain a diverse workforce, these owners fail to meet the diverse needs required to operate in varied business environments, impacting profitability and continued business sustainability. Grounded in the transformational leadership and human capital theory frameworks, the purpose of this qualitative multiple case study was to explore the strategies that business leaders use to recruit and retain a diverse workforce to increase performance in the global setting. The participants comprised three business leaders in the southeast region of the United States, who successfullly used …


Employee Retention Strategy In The Hospitality Industry, Hauwa Dogonyaro Jan 2021

Employee Retention Strategy In The Hospitality Industry, Hauwa Dogonyaro

Walden Dissertations and Doctoral Studies

AbstractIneffective retention strategies can negatively impact employee productivity, which may hinder business profitability and sustainability. Hotel managers who struggle to improve employee retention are at high risk of not sustaining their business. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies hotel managers use to improve employee retention. The participants were three hotel managers from a hotel in Abuja, Nigeria, who used strategies to improve employee retention. Sources for data collection were semistructured interviews, company documents, observations, and field notes. Data analysis involved the use of thematic analysis. Four themes emerged: work …


Employee Resignation: Strategies To Retain Tacit Knowledge, Danny G. Dolphin Jr Jan 2021

Employee Resignation: Strategies To Retain Tacit Knowledge, Danny G. Dolphin Jr

Walden Dissertations and Doctoral Studies

Globalization has increased the turnover of skilled employees who resign without transferring their tacit knowledge, which makes up 85% of organizational knowledge. Insurance agency owner-managers who fail to transfer knowledge from employees who resign negatively impact their firm financially due to repetitive efforts, the loss of time and resources, and organizational failure. Grounded in complexity leadership theory, the purpose of this qualitative multiple case study was to explore the strategies insurance agency owner-managers use to retain tacit knowledge from employees who resign. The participants comprised six insurance agency owner-managers in Southern Connecticut who successfully used strategies to retain tacit knowledge …


Nurse Retention Strategies In The Healthcare Industry, Luke Anthony Nicholson Jan 2021

Nurse Retention Strategies In The Healthcare Industry, Luke Anthony Nicholson

Walden Dissertations and Doctoral Studies

Nurse turnover in the healthcare industry is detrimental to the quality-of-care patients receive, organizational financial health, and nurse job satisfaction. Nurse managers who lack effective nurse retention strategies might struggle to reduce voluntary turnover, which can adversely impact nurse job satisfaction and patient care quality. Guided by the unfolding model of voluntary employee turnover and job embeddedness theory, the purpose of this qualitative multiple case study was to explore retention strategies nurse managers use to reduce the voluntary turnover of nurses. The participants were three nurse managers at three hospitals in central and southern Illinois with proven strategies to reduce …


Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed Jan 2020

Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed

Walden Dissertations and Doctoral Studies

Employee turnover leads to increased operational costs and workloads and affects sales performance. Reducing employee turnover is essential for managers of small and medium sized enterprises to minimize costs and increase sales performance. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies managers of small and medium sized enterprises use to reduce employee turnover that negatively affects sales performance. The participants consisted of 3 managers of small and medium sized enterprises in the Bronx, New York. Data were collected using semistructured, face-to-face interviews, and a review of organizational documents. A thematic …


Motivational Strategies To Retain Insurance Finance Professionals, Derrick Anthony Blythe Jan 2020

Motivational Strategies To Retain Insurance Finance Professionals, Derrick Anthony Blythe

Walden Dissertations and Doctoral Studies

The failure to retain talented employees can have adverse organizational outcomes. Organizational leaders are concerned with retaining talented employees, as retaining talented employees is critical for maintaining their corporations’ competitive advantage. Grounded in Herzberg’s motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore motivational strategies insurance finance managers use to retain talented insurance finance professionals. The participants consisted of 6 insurance finance managers in 4 mid-to-large size insurance companies in Connecticut who successfully implemented motivational strategies to retain their talented insurance finance professionals and 8 focus group participants. Data were collected using semistructured interviews and a …


Motivational Strategies To Retain Corporate Real Estate Millennials, Dollymae Mellish Carnegie Jan 2020

Motivational Strategies To Retain Corporate Real Estate Millennials, Dollymae Mellish Carnegie

Walden Dissertations and Doctoral Studies

Ineffective retention strategies can negatively impact business performance. Corporate real estate organization leaders who lack effective strategies to retain skilled millennial employees are at risk for business performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies corporate real estate organizations leaders used to retain skilled millennial employees. The participants comprised 5 corporate real estate organizational leaders in the New England region of the United States who successfully retained skilled millennial employees in their workforce. Data were collected from semistructured interviews and analyzed using Yin’s 5-step process and included coding and …


Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad Jan 2020

Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad

Walden Dissertations and Doctoral Studies

Approximately 160,000 assistant project managers in the construction industry willingly left the U.S. labor workforce in 2018. The cost of replacing an employee could amount up to 200% of the departing employee's annual salary for construction companies. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to investigate effective organizational strategies business leaders used to retain skilled assistant project managers. Six participants were senior project managers from construction companies in Manhattan, New York, with more than 10 years of experience in the commercial construction industry. Data came from semistructured interviews and a review of company …


Strategies To Retain Employees Within An Organization, Chawana Anderson Jan 2020

Strategies To Retain Employees Within An Organization, Chawana Anderson

Walden Dissertations and Doctoral Studies

Some organizational leaders are unable to retain talented employees, which results in productivity loss and increased costs associated with employee recruitment and training. The purpose of this qualitative single case study was to explore the strategies leaders of an oil and gas organization use to retain employees. The participants comprised 5 leaders located in Houston, Texas, with successful experience in implementing strategies to retain employees. The conceptual frameworks for this study were Argyris and Schon’s organizational learning theory and Herzberg, Mausner, and Snyderman’s 2-factor theory. Data were collected through semistructured interviews and archival company documents. Yin’s 5-step analysis guided the …


Strategies To Reduce Voluntary Employee Turnover, Patricia M. Alexander Jan 2020

Strategies To Reduce Voluntary Employee Turnover, Patricia M. Alexander

Walden Dissertations and Doctoral Studies

High voluntary turnover negatively impacts an organization's profits, resulting in high expenses for businesses. The findings contribute to practical ways for small business leaders to maintain long-term employees, minimize operational costs, and enhance local economic stability. Grounded in the concept of transformational leadership theory, the purpose of this qualitative multiple case study was to explore the strategies small business leaders use to reduce voluntary employee turnover. The participants comprised 5 private industry leaders in the state of Virginia, who were successful in reducing voluntary employee turnover. Data collected through semistructured face-to-face interviews and analysis of company documents. Based on Yin's …


Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad Jan 2020

Strategies To Retain Skilled Assistant Project Managers In Construction Industries, Anastasia Persad

Walden Dissertations and Doctoral Studies

Approximately 160,000 assistant project managers in the construction industry willingly left the U.S. labor workforce in 2018. The cost of replacing an employee could amount up to 200% of the departing employee's annual salary for construction companies. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to investigate effective organizational strategies business leaders used to retain skilled assistant project managers. Six participants were senior project managers from construction companies in Manhattan, New York, with more than 10 years of experience in the commercial construction industry. Data came from semistructured interviews and a review of company …


Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner Jan 2019

Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner

Walden Dissertations and Doctoral Studies

Thirty-four percent of people in the United States of America work for businesses that employ fewer than 100 people. However, many small business owners lack the strategies necessary to retain their valuable employees. Businesses that fail to retain valuable employees are as much as 28% less efficient. The purpose of this qualitative multiple case study was to explore strategies small construction business owners use to retain their valuable employees. Contingency theory provided the conceptual framework. The participants were three owners of three small businesses in the construction industry located in Mississippi which implemented successful policies and procedures to retain their …


Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner Jan 2019

Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner

Walden Dissertations and Doctoral Studies

Thirty-four percent of people in the United States of America work for businesses that employ fewer than 100 people. However, many small business owners lack the strategies necessary to retain their valuable employees. Businesses that fail to retain valuable employees are as much as 28% less efficient. The purpose of this qualitative multiple case study was to explore strategies small construction business owners use to retain their valuable employees. Contingency theory provided the conceptual framework. The participants were three owners of three small businesses in the construction industry located in Mississippi which implemented successful policies and procedures to retain their …


Strategies To Reduce Voluntary Employee Turnover In Business Organizations, Kevin Lance Bernard Jan 2018

Strategies To Reduce Voluntary Employee Turnover In Business Organizations, Kevin Lance Bernard

Walden Dissertations and Doctoral Studies

Industry leaders in the United States have spent $11 billion annually in advertising, hiring, and training expenditures associated with voluntary employee turnover. Using employee turnover theory as the conceptual framework, the purpose of this multicase study was to explore strategies leaders of marketing and consulting firms used to reduce voluntary employee turnover. Participants were purposefully selected based on evidence of their successful experiences in reducing voluntary employee turnover in their organizations. Data were collected by conducting semistructured interviews with 6 leaders in 3 marketing and consulting firms located in the southeastern United States and by reviewing organizational documents related to …


Correlates Of Job Satisfaction Among Bank Employees In Nigeria, Nosayaba Ernest Oumwense Jan 2018

Correlates Of Job Satisfaction Among Bank Employees In Nigeria, Nosayaba Ernest Oumwense

Walden Dissertations and Doctoral Studies

Job dissatisfaction among bank employees may adversely influence the financial performance of banks due to employee turnover, decreased productivity, poor service quality, decreased customer satisfaction, and negative employee attitudes in the workplace. The purpose of this correlational study was to examine how work on the present job, pay, opportunities for promotion, supervision, and coworker relationships predict job satisfaction among bank employees in Nigeria. The population of the study was 167 bank employees in 3 commercial banks in Nigeria. The 2-factor theory (TFT) served as the theoretical foundation in this study. Data collection was through a survey instrument called the job …


Strategies For Retaining Qualified And Experienced Employees In The Nonprofit Sector, Ebony Irene Mason Jan 2018

Strategies For Retaining Qualified And Experienced Employees In The Nonprofit Sector, Ebony Irene Mason

Walden Dissertations and Doctoral Studies

Retention of qualified and experienced employees is the greatest challenge faced by nonprofit organizations. Using transformational leadership theory, the purpose of this single-case study was to explore strategies used by managers of nonprofit organizations to increase employee retention. The population for this study included 3 managers of one nonprofit organization in Texarkana, Texas, with tenure of at least 2 years. These managers had successfully implemented retention strategies to retain qualified and experienced employees for more than 2 years. Collected data included semistructured, face-to-face interviews and from archived documents that pertained to employee retention in nonprofit organizations. The data analysis process …


Relationship Between Employee Wages, Number Of Employee Referrals, And Employee Turnover Intention, Robert Brown Jan 2018

Relationship Between Employee Wages, Number Of Employee Referrals, And Employee Turnover Intention, Robert Brown

Walden Dissertations and Doctoral Studies

Employee turnover is a significant contributor to the overall loss of hundreds of billions of dollars in profitability for many business organizations in the United States and abroad combined. Grounded in Maslow's theory of human motivation, the purpose of this correlational study was to examine the relationship between employee wages, number of employee referrals, and employee turnover intentions. The population was composed of employees working in the Southeastern region of the United States. A convenience sample of 92 participants answered questions regarding their wages, number of employee referrals, and completed the Turnover Intention Scale. Results of the multiple regression analysis …


Strategies For Reducing Short-Tenured Employee Attrition In The Retail Grocery Industry, Ogechi Ngemegwai Jan 2018

Strategies For Reducing Short-Tenured Employee Attrition In The Retail Grocery Industry, Ogechi Ngemegwai

Walden Dissertations and Doctoral Studies

The purpose of this multiple case study was to explore strategies that managers in the retail grocery industry use in reducing short-tenured employee attrition in the West Midland states in the United Kingdom. Participants were 4 store managers who had managerial experience in the retail grocery industry, worked as a retail store manager in the West Midlands, and had experience implementing effective strategies to reduce employee attrition. The Herzberg 2-factor theory was the conceptual framework. Semistructured interviews were used to collect data. Data were analyzed using Yin's 5-step data analysis process. The major themes were: training and development, enriched job …


Effective Strategies To Reduce Employee Turnover In The Retail Industry, Robert Clayton Jan 2018

Effective Strategies To Reduce Employee Turnover In The Retail Industry, Robert Clayton

Walden Dissertations and Doctoral Studies

Employee turnover negatively affects retail organizations and can lead to poor financial performance, a decrease in competitive advantage, loss of productivity, deficiencies in retaining external customers, and economic failures. The purpose of this single case study was to explore strategies that retail store leaders from the Illinois area of the United States use to reduce frontline employee turnover. Herzberg's 2-factor theory provided the framework for the study. Data were collected from documents pertaining to retention methods and through face-to-face semistructured interviews with 7 leaders of a retail company in the Illinois area who had experience with effective employee retention strategies. …


Human Resources Strategies For Retaining Employees In St. Lucian Banks, Thecla Fitz-Lewis Jan 2018

Human Resources Strategies For Retaining Employees In St. Lucian Banks, Thecla Fitz-Lewis

Walden Dissertations and Doctoral Studies

Retention issues have been a challenge for human resources (HR) leaders for years. Organization HR leaders face employee retention challenges that lead to the loss of talented employees and a decline in the organization's quality of service, which negatively affects profitability. Based on Schultz's human capital theory, the purpose of this multiple case study was to explore strategies HR leaders used to retain employees. Data collection included company archival documentation review and face-to-face semistructured interviews with 11 purposefully selected HR leaders from 3 banks in the northern region of St. Lucia. Data analysis included using Yin's 5-step method, coding the …


Employee Retention Strategies In Trinidadian Small Enterprises, Alicia Singh Jan 2018

Employee Retention Strategies In Trinidadian Small Enterprises, Alicia Singh

Walden Dissertations and Doctoral Studies

Organizational leaders face obstacles stemming from the lack of employee retention. An ineffective retention strategy can result in the loss of employees and the loss of institutional knowledge. Lack of appropriate retention strategies can negatively impact the reputation of the organization and ultimately affect the financial standing of an organization. Grounded by Herzberg's 2-factor theory, the purpose of this multiple case study was to explore strategies small retail business managers in Trinidad used to retain employees. I collected data through face-to-face semistructured interviews with 5 small business managers and a review of company documents. Data were analyzed using methodological triangulation, …


Strategies Used By Banking Managers To Reduce Employee Turnover, Amena Shahid Jan 2017

Strategies Used By Banking Managers To Reduce Employee Turnover, Amena Shahid

Walden Dissertations and Doctoral Studies

Employee retention of an organization's most talented and skilled employees is vital to success. A lack of managerial strategies for motivating teams and a lack of understanding employees' needs adds to an increased rate of employee turnover in banking organizations. Some bank managers do not possess the abilities and strategies required to reduce employee turnover. Grounded by the motivation-hygiene theory; the purpose of this qualitative case study was to explore successful strategies some bank managers used to reduce employee turnover. The population consisted of 5 banking managers in 3 banking organizations located in Toronto GTA, Ontario Canada in which successful …


Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees, Jesse J. Boyd Jan 2017

Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees, Jesse J. Boyd

Walden Dissertations and Doctoral Studies

Voluntary employee turnover in the healthcare industry is one of the most expensive and disruptive business problems that healthcare organizations encounter. Healthcare organizations can expect employee replacement costs to represent up to 150% of a departing employee's annual salary in new employee acquisition and decreased productivity. Guided by the leader-member exchange theory, the purpose of this single case study was to explore the strategies healthcare managers used to retain high-performing healthcare employees. Using semistructured interviews, the targeted population encompassed 6 healthcare managers from a healthcare organization in Central Texas who have demonstrated successful strategies for retaining high-performing healthcare employees by …


Strategies To Retain Millennial Employees At Full-Service Restaurants, Candace A. Ruiz Jan 2017

Strategies To Retain Millennial Employees At Full-Service Restaurants, Candace A. Ruiz

Walden Dissertations and Doctoral Studies

Some supervisors lack effective strategies to retain millennial generation employees. The purpose of this multicase study was to explore effective strategies supervisors use to retain culinary-educated millennial employees in full-service restaurants. Nine millennials and 3 supervisors from 3 full-service restaurants in Denver, Colorado consented to face-to-face semistructured interviews with open-ended interview questions concerning retention strategies. The conceptual framework of Herzberg's two-factor theory served to guide the scope and the data analysis for the multicase study. The interview transcripts were coded and grouped into themes. Explanation building for the data analysis assisted in finding causal links between cases and the unit …


Reducing Fast Food Employee Turnover With Appealing Working Environments, James Lloyd Forrest Jan 2017

Reducing Fast Food Employee Turnover With Appealing Working Environments, James Lloyd Forrest

Walden Dissertations and Doctoral Studies

While all business leaders face problems with voluntary employee turnover, fast food business leaders often face turnover rates at twice the national average. Using Weiss and Cropanzano's affective events theory, this exploratory multiple case study detailed the investigation into strategies that fast food business leaders use to establish an appealing working environment that reduces employee turnover. A purposeful sampling process identified 9 fast food business leaders from 3 different fast food organizations within the Omaha, Nebraska metro area who had successfully established a positive working environment that reduced employee turnover. Data collection included semistructured interviews and review of company documents. …