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Full-Text Articles in Business

Strategies For Increasing Employee Engagement In Media Organizations, Mercedeez Porsché, Ellexus Byrd Jan 2023

Strategies For Increasing Employee Engagement In Media Organizations, Mercedeez Porsché, Ellexus Byrd

Walden Dissertations and Doctoral Studies

Employee engagement is crucial for the success of any organization, and disengaged employees can reduce productivity and increase costs. Media leaders are concerned with the negative impact that employee disengagement can have on firms’ profitability and competitiveness. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies leaders use to increase employee engagement in media organizations. Participants comprised five leaders within media organizations with a local presence in Georgia who successfully implemented strategies to increase employee engagement. Data were collected through semistructured interviews and a review of online and public platforms. Data were analyzed …


Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave Jan 2023

Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave

Walden Dissertations and Doctoral Studies

AbstractEmployee engagement is critical for manufacturing businesses to achieve higher productivity, competitive advantage, and sustainability. Manufacturing business managers who implement effective strategies can potentially enhance employee job satisfaction to increase employee engagement. Grounded in Kahn’s personal engagement theory, the purpose of this qualitative multiple-case study was to explore strategies manufacturing business managers use to increase employee engagement. The participants were four manufacturing business managers from two manufacturing businesses in the southeastern region of Jamaica who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and company documents. Yin’s five-phase process was used to analyze data. Three …


Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave Jan 2023

Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave

Walden Dissertations and Doctoral Studies

AbstractEmployee engagement is critical for manufacturing businesses to achieve higher productivity, competitive advantage, and sustainability. Manufacturing business managers who implement effective strategies can potentially enhance employee job satisfaction to increase employee engagement. Grounded in Kahn’s personal engagement theory, the purpose of this qualitative multiple-case study was to explore strategies manufacturing business managers use to increase employee engagement. The participants were four manufacturing business managers from two manufacturing businesses in the southeastern region of Jamaica who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and company documents. Yin’s five-phase process was used to analyze data. Three …


Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson Jan 2023

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …


Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson Jan 2023

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …


Leadership Strategies For Improving Employee Engagement, Stacy Wright Jan 2022

Leadership Strategies For Improving Employee Engagement, Stacy Wright

Walden Dissertations and Doctoral Studies

Small business leaders who lack effective strategies to improve employee engagement may be unable to retain employees, keep employees motivated, or improve employee performance, adversely affecting company productivity and profitability. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to improve employee engagement. Data were collected from three small business leaders in North Texas with 5 years of leadership experience who have successfully created and implemented employee engagement strategies. Data collection included semistructured interviews and publicly available organizational documents. Three key themes emerged from Yin’s five-step data …


Lived Experiences Of Mothers Balancing Work And Family In The Restaurant And Food Services Industry, Brandi M. Fannell Jan 2022

Lived Experiences Of Mothers Balancing Work And Family In The Restaurant And Food Services Industry, Brandi M. Fannell

Walden Dissertations and Doctoral Studies

Women account for over half of restaurant and food service employees in the United States. The hours required to manage obligation to both jobs and families impact work–life balance among this population, which can lead to burnout behaviors such as complaints, turnover, and absenteeism. Guided by both self-efficacy and role conflict theories, a phenomenological study was conducted to understand work–life balance, engagement, and job satisfaction among working mothers in the restaurant and food service industry. Working mothers with children between ages 5 months and 17 years, who were employed full-time at casual restaurants and similar food service organizations, were interviewed …


The Relationship Between Employee Engagement, Job Satisfaction, And Employee Performance In The Federal Government, Alexis L. Shellow Jan 2022

The Relationship Between Employee Engagement, Job Satisfaction, And Employee Performance In The Federal Government, Alexis L. Shellow

Walden Dissertations and Doctoral Studies

Leaders in the U.S. Federal Government face performance challenges due to disengaged employees and employees with low satisfaction. Leaders within the federal government need to understand the relationship between employee engagement, job satisfaction, and employee performance, as decreased employee performance can result in decreased productivity, increased turnover, and have negative financial implications. Grounded in Herzberg’s two-factor theory and Kahn’s engagement theory, the purpose of this quantitative correlational ex post facto study was to examine the relationship between employee engagement, job satisfaction, and employee performance within the federal government. Data from the 2019 Federal Employment Viewpoint Survey (n = 100) were …


The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof Jan 2021

The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof

Walden Dissertations and Doctoral Studies

Employee turnover costs employers billions of dollars annually, negatively impacting an organization’s bottom line. Business leaders must align employee engagement and supervisor emotional intelligence to reduce turnover and improve profitability. Grounded in employee engagement theory, the purpose of this quantitative correlational study was to examine the relationships between employee engagement, supervisor emotional intelligence, and turnover intention. Data were collected from 74 hourly employees and seven supervisors in a manufacturing company in Georgia using two paper surveys for hourly employees and one online survey for supervisors. Multiple regression analysis was performed on the data, assumptions were evaluated, and no violations were …


Employee Retention Strategies In Small And Medium Sized Companies, Arshad Rasheed Tarar Jan 2021

Employee Retention Strategies In Small And Medium Sized Companies, Arshad Rasheed Tarar

Walden Dissertations and Doctoral Studies

High voluntary turnover negatively affects business profitability because of additional recruitment, training, and overtime expenses and the risk of low productivity of newly hired employees. Business leaders of small and medium-sized enterprises (SMEs) who fail to retain talented and skilled employees witness an increase in their organizations’ costs and employees’ performance reduction. Grounded in McClelland’s three needs theory, the purpose of this qualitative multiple case study was to explore strategies business leaders of SMEs use to retain employees. Participants were five business leaders from SMEs in Islamabad, Pakistan, who successfully used strategies to retain employees. Data were collected via semistructured …


Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes Jan 2021

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …


Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes Jan 2021

Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes

Walden Dissertations and Doctoral Studies

In recent academic research, the process of financial innovation has been explored with a focus on customer adoption, the process of implementing change, and performance. An underresearched topic within existing financial innovation research is how individuals experience the process of innovation. The research question guiding this study was to explore the lived experiences of bank employees regarding the implementation of innovative financial technology solutions in a highly regulated environment. An interpretive phenomenological approach was utilized within this study to explore the experiences of 18 individuals who participated in the implementation of innovative financial technology solutions while employed at a bank. …


Measuring Transformational Leadership, Employee Engagement, And Employee Productivity: Retail Stores, Shamika Schumane Desilva Jan 2021

Measuring Transformational Leadership, Employee Engagement, And Employee Productivity: Retail Stores, Shamika Schumane Desilva

Walden Dissertations and Doctoral Studies

Retail stores are less profitable because of poor productivity from disengaged employees. Retail store leaders must prioritize employee productivity, as low productivity can negatively impact business performance with financial consequences. Grounded in transformational leadership theory and the theory of work engagement, the purpose of this quantitative correlational study was to examine the relationship between transformational leadership, employee engagement, and employee productivity in retail stores. Survey responses were collected from 119 nonmanagerial employees in the retail sector in the eastern United States. The results of the multiple linear regression analysis indicated the model was statistically significant, F(7, 112) = 35.149, p < .01, R2 = .69. The only two significant individual predictors were individual consideration (t = 4.10, p < .01) and vigor (t = 5.36, p < .01). A key recommendation is for retail store leaders to enact strategies promoting vigor- employees who work with high energy and effort levels, and to employ a transformational leadership style, particularly showing employees individualized consideration. Creating such a positive working environment for employees will improve their productivity. Implications for positive social change include the potential for retail managers to increase competitiveness for retail stores. The success of retail businesses, driven by improved worker productivity, may ensure financial stability for workers, families, and communities.


Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown Jan 2020

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …


Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed Jan 2020

Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed

Walden Dissertations and Doctoral Studies

Employee turnover leads to increased operational costs and workloads and affects sales performance. Reducing employee turnover is essential for managers of small and medium sized enterprises to minimize costs and increase sales performance. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies managers of small and medium sized enterprises use to reduce employee turnover that negatively affects sales performance. The participants consisted of 3 managers of small and medium sized enterprises in the Bronx, New York. Data were collected using semistructured, face-to-face interviews, and a review of organizational documents. A thematic …


Employee Engagement In Antigua And Barbuda Broadcasting Services, Jrucilla Bernice Samuel Jan 2020

Employee Engagement In Antigua And Barbuda Broadcasting Services, Jrucilla Bernice Samuel

Walden Dissertations and Doctoral Studies

Employee disengagement is a direct threat to business survival. The strategic development of sustainable engagement initiatives results in employee well-being and also mitigates against organizational collapse. Grounded in the conceptual frameworks of employee engagement theory, Deci and Ryan’s self-determination theory, and Kahn’s theory of personal engagement, the purpose of this qualitative single case study was to explore the motivational strategies some media leaders use to keep employees engaged. The participants comprised 5 media leaders in Antigua and Barbuda with at least 2 years’ experience in successful employee engagement. Data were collected in person via semistructured interviews and documents from the …


Strategies For Promoting Employee Engagement In The Canadian Banking Sector, Curt Donahue Henry Jan 2020

Strategies For Promoting Employee Engagement In The Canadian Banking Sector, Curt Donahue Henry

Walden Dissertations and Doctoral Studies

Globally, more than 70% of the labor force do not actively engage in the workplace. Disengaged employees are often absent, increase customer dissatisfaction, and decrease organizational profitability. Bank managers who fail to address employee disengagement risk organization profitability and competitive position. Grounded in Khan's engagement theory, the purpose of this qualitative single case study was to explore strategies bank managers use to promote employee engagement for increased organizational profitability. The participants comprised 5 bank managers from a single bank in Toronto, Canada, who successfully implemented employee engagement strategies to increase organizational profitability. Data were collected from semistructured interviews, company documents, …


Leadership Strategies For Increasing Employee Productivity In The Banking Industry, Thiquita Ward Jan 2019

Leadership Strategies For Increasing Employee Productivity In The Banking Industry, Thiquita Ward

Walden Dissertations and Doctoral Studies

Investing in employee engagement is beneficial to ensuring an organization's ability to sustain and improve productivity and performance. The purpose of this single case study was to explore effective leadership strategies leaders used to increase employee productivity. The population for this study were 6 bank leaders from Mississippi with a minimum of 5 years of experience implementing effective strategies to increase employee productivity. The conceptual framework for this study was Bass's transformational leadership theory. Data were collected using semistructured interviews, observations, and a review of company documents. The data analysis process involved Yin's 5-step approach, methodological triangulation, and member checking …


Strategies For Reducing Voluntary Employee Turnover In Public Schools, Peggy Teresa Proctor-Matos Jan 2019

Strategies For Reducing Voluntary Employee Turnover In Public Schools, Peggy Teresa Proctor-Matos

Walden Dissertations and Doctoral Studies

The oversight of systematic approaches to reducing voluntary employee turnover decreases educational institutions’ budgets and performance. In the United States, public schools spend over $2.22 billion annually in voluntary employee turnover costs. The purpose of this qualitative single case study was to explore strategies public school leaders use to reduce voluntary employee turnover. The population consisted of 3 leaders from 1 public school located in Georgia, with successful experience reducing voluntary employee turnover. The conceptual framework for this study was grounded in Vroom’s expectancy theory. The data collection process included semistructured interviews and organizational documents and artifacts. Data were analyzed …


Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins Jan 2018

Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins

Walden Dissertations and Doctoral Studies

Considering the growing virtual workforce, it is important for people-managers to understand whether traditional management techniques produce increased engagement and greater productivity with a virtual population. Guided by James Heskett, W. Earl Sasser Jr., and Leonard Schlesinger's conceptual Service Profit Chain framework, this study focused on addressing the gap in contemporary literature related to management techniques that influence virtual employee engagement. Much of the current research provides a foundation for managing and engaging traditional office-based employees. To better understand which experientially-based management techniques influenced traditional employee engagement for a group of virtual employees, a qualitative descriptive phenomenological methodology was used …


Exploring Strategies Leaders Use To Engage Employees, Eric L. Gholz Jan 2018

Exploring Strategies Leaders Use To Engage Employees, Eric L. Gholz

Walden Dissertations and Doctoral Studies

The purpose of this qualitative, single case study was to explore strategies that leaders used to engage employees. The conceptual framework for this study was Saks's multidimensional approach to employee engagement. Semistructured interviews were conducted with 5 leaders from an office design company in the midwestern region of the United States who had a minimum of 2 years of experience of engaging employees. Company archival documents related to employee engagement were also collected. Data analysis consisted of compiling the data, coding for emergent and a priori codes, disassembling the data into common codes, reassembling the data into themes, interpreting the …


Correlates Of Job Satisfaction Among Bank Employees In Nigeria, Nosayaba Ernest Oumwense Jan 2018

Correlates Of Job Satisfaction Among Bank Employees In Nigeria, Nosayaba Ernest Oumwense

Walden Dissertations and Doctoral Studies

Job dissatisfaction among bank employees may adversely influence the financial performance of banks due to employee turnover, decreased productivity, poor service quality, decreased customer satisfaction, and negative employee attitudes in the workplace. The purpose of this correlational study was to examine how work on the present job, pay, opportunities for promotion, supervision, and coworker relationships predict job satisfaction among bank employees in Nigeria. The population of the study was 167 bank employees in 3 commercial banks in Nigeria. The 2-factor theory (TFT) served as the theoretical foundation in this study. Data collection was through a survey instrument called the job …


Leadership Strategies For Enhancing Employee Engagement, Ada Vanessa Bradley Jan 2018

Leadership Strategies For Enhancing Employee Engagement, Ada Vanessa Bradley

Walden Dissertations and Doctoral Studies

In the food manufacturing industry, employee engagement is critical to the survival of organizations because engaged employees increase productivity, profitability, and sustainability. Using the transformational leadership theory, the purpose of this single case study was to explore strategies that leaders in the food-manufacturing industry in the northeastern region of the United States use to engage employees. Participants were purposefully selected based upon their experience implementing effective employee engagement strategies. Data were collected through face-to-face semistructured interviews with 7 food manufacturing leaders and the review of organizational documents on employee engagement. Data were analyzed using inductive coding of phrases, word frequency …


Strategies To Implement Innovations In Hospitals, Schola Mutumene Kabeya Jan 2018

Strategies To Implement Innovations In Hospitals, Schola Mutumene Kabeya

Walden Dissertations and Doctoral Studies

The Patient Protection and Affordable Care Act, which promoted quality of care, started the transformation of healthcare systems in the United States. The purpose of this qualitative multiple case study was to explore clinical practice innovation strategies used by hospital middle managers to improve quality of care and profitability. Pettigrew's theory was the conceptual framework for this study. Participants were 8 middle managers from 2 high-performing hospitals in the southwestern region of the United States. Data were collected from semistructured interviews, personal notes, and review of the hospital's publicly reported documents and literature. Member checking and methodological triangulation increased the …


An Exploratory Case Study Of How Remote Employees Experience Workplace Engagement, Aaron M. Lee Jan 2018

An Exploratory Case Study Of How Remote Employees Experience Workplace Engagement, Aaron M. Lee

Walden Dissertations and Doctoral Studies

In the last 10 years, the number of remote workers has increased by 80%. Remote workers are more productive than their traditional in-office colleagues, cheaper to maintain for the organization because of the major decrease in overheard costs, and drastically increase organizational leaders' hiring options. The problem was that over half of the nation's disengaged employees work remotely, contributing significantly to associated annual costs of employee disengagement to businesses of upwards of $550 billion. The purpose of this exploratory case study, using a critical incident technique, was to create a taxonomy of responses to the incidents that are critical for …


Strategies To Reduce Information Technology Employee Absenteeism In The Manufacturing Industry, Camilla Henry Jan 2018

Strategies To Reduce Information Technology Employee Absenteeism In The Manufacturing Industry, Camilla Henry

Walden Dissertations and Doctoral Studies

Employee absenteeism costs organizations billions of dollars annually in losses in revenue and productivity, temporary labor costs, and low morale. The purpose of this qualitative single case study was to explore the strategies information technology (IT) managers in the manufacturing industry used to reduce employee absenteeism. The theory of planned behavior provided the conceptual framework for the study. Data collection included semistructured interviews with 5 IT managers in Maryland and a review of organizational documents addressing nutritional education information, employee participation rates in health programs, and physical activity. Data were analyzed using compilation, disassembly, reassembly, interpretation, and development of conclusions. …


Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley Jan 2017

Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley

Walden Dissertations and Doctoral Studies

Sales leaders who can foster sales team engagement drive an organization's sales performance. Some information technology sales leaders lack team engagement strategies that support revenue results above market growth rates. The purpose of this qualitative, single-case study was to explore the team engagement strategies of 6 sales leaders, in various offices in the Asia-Pacific region of a single, public information technology company, who demonstrated the ability to support year-on-year revenue results above market growth rates. Participants demonstrated the ability to foster team engagement and consistently deliver year-on-year revenue results above market growth rates. The conceptual framework for this study was …


Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams Jan 2017

Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams

Walden Dissertations and Doctoral Studies

The voluntary turnover of revenue management analysts in the U.S. airline industry is an issue, compelling revenue management leaders to implement retention strategies that successfully reduce employee turnover. The purpose of this qualitative single case study was to explore strategies revenue management leaders used within the last 15 years to retain revenue management analysts. The conceptual framework that grounded this study was Maertz's 8 motivational forces of job attachment and voluntary turnover. The targeted population was comprised of revenue management leaders at an airline in Dallas, Texas who had demonstrated successful strategies to reduce employee turnover. Using criterion-based sampling, 4 …


Employee Turnover Intentions In The Hospitality Industry, Bettye L. Holston-Okae Jan 2017

Employee Turnover Intentions In The Hospitality Industry, Bettye L. Holston-Okae

Walden Dissertations and Doctoral Studies

Employee turnover is detrimental to organizational performance and profitability, leading to loss of diverse financial and intellectual resources and assets. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationship between employee turnover intention and job satisfaction, employee compensation, employee engagement, employee motivation, and work environment. The population consisted of low- to mid-level hospitality employees residing in Western Georgia, Central Mississippi, and North Central Texas, over the age of 18, and employed in the hospitality industry. A convenience sample of 156 participants completed the Compensation Scale, Job Satisfaction Scale, Utrecht Work Employee Engagement Scale, …


Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees, Jesse J. Boyd Jan 2017

Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees, Jesse J. Boyd

Walden Dissertations and Doctoral Studies

Voluntary employee turnover in the healthcare industry is one of the most expensive and disruptive business problems that healthcare organizations encounter. Healthcare organizations can expect employee replacement costs to represent up to 150% of a departing employee's annual salary in new employee acquisition and decreased productivity. Guided by the leader-member exchange theory, the purpose of this single case study was to explore the strategies healthcare managers used to retain high-performing healthcare employees. Using semistructured interviews, the targeted population encompassed 6 healthcare managers from a healthcare organization in Central Texas who have demonstrated successful strategies for retaining high-performing healthcare employees by …