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Utah State University

Leadership

2005

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A Conversation With John H. Zenger: Leadership And Change, Susan R. Madsen, Janice Gygi Jan 2005

A Conversation With John H. Zenger: Leadership And Change, Susan R. Madsen, Janice Gygi

Susan R. Madsen

In an interview, John H. Zenger, CEO of Zenger-Folkman, talked about leadership and change setting. He discussed the background of organizational development (OD), his early and continued involvement in the field, specific OD interests and passions, and the link between OD and leadership. He described his work and presented a model of leadership that was illustrated as a tent with five poles representing the competencies that separate extraordinary leaders from others. In addition, he stressed the importance of results as well as attributes. He also emphasized the value of change in an organization and said that extraordinary leaders must not …