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Full-Text Articles in Business

When Non-Standard Work Becomes Precarious: Insights From The New Zealand Call Centre Industry, Zeenobiyah Nadiyah Hannif, Felicity Lamm Jan 2005

When Non-Standard Work Becomes Precarious: Insights From The New Zealand Call Centre Industry, Zeenobiyah Nadiyah Hannif, Felicity Lamm

Faculty of Business - Papers (Archive)

The issue of precarious employment has gained increasing currency over recent years, as OECD countries have shifted away from traditional standard employment models. Nevertheless, there has been little empirical research on the experiences of nonstandard workers and the links that can be established with precarious work. This article attempts to address this gap by introducing precarious employment as a sub-set of non-standard work and highlighting its distinguishing features. The Tucker model is introduced as a useful bridge between non-standard work and precariousness, and is used as a framework for examining employment experiences within two New Zealand call centres. Initial observations …


Interorganizational Dynamics In Collaboration In University-Industry Research Projects: Context, Politics And Social Construction, Michael Zanko, Richard Badham, Karin H. Garrety Jan 2005

Interorganizational Dynamics In Collaboration In University-Industry Research Projects: Context, Politics And Social Construction, Michael Zanko, Richard Badham, Karin H. Garrety

Faculty of Commerce - Papers (Archive)

University-industry partnerships (UIPs) are widely viewed as essential in leveraging research capability and economic performance in organizations and the nation as a whole. In Australia, as in many other countries, the national government commits significant funds to such ‘strategic’ collaborations. Despite this interest, there is still a relatively poor understanding of the interorganizational dynamics of these industry and university partnerships and their projects. This paper examines such dynamics by focusing on a management-related research project we were involved in negotiating and undertaking with industry partner managers over a four-year period. Of particular relevance was the complex interplay between UIP politics, …


Responsibility For Occupational Health And Safety Outcomes In The Labour Hire Industry: A Tripartite Arrangement?, Alex Spillett, Michael Zanko, Andrew J. Sense Jan 2005

Responsibility For Occupational Health And Safety Outcomes In The Labour Hire Industry: A Tripartite Arrangement?, Alex Spillett, Michael Zanko, Andrew J. Sense

Faculty of Commerce - Papers (Archive)

Labour hire workers are one category of a group more generally labelled contingent, temporary, precarious or casual workers. Research shows they are generally at increased risk of occupational injury and illness compared to permanent employees. It is proposed that one of the causal factors is the unique tripartite employment relationship used to engage labour hire. The dynamics and behaviours in this triangular relationship are discussed with reference to the legal and organisational uncertainty that it frequently presents. A model is proposed that suggests the occupational health and safety interdependence between the three parties. The potential occupational health and safety outcomes …


The Development Of An Industry Specific Performance Measurement Model For Service Organisations Within The Small Business Sector, Vicki Baard, Edmund W. Watts Jan 2005

The Development Of An Industry Specific Performance Measurement Model For Service Organisations Within The Small Business Sector, Vicki Baard, Edmund W. Watts

Faculty of Commerce - Papers (Archive)

The role of small business, as part of the value adding chain in any economy, should never be understated. In Australia small business represents 96% of all private sector business, accounts for 47% of all private sector employment and the majority fail within three to five years of establishment. Despite this contribution the small business sector, and in particular the service sector component, appear to be underrepresented in the development of specific performance measurement models, which, within the academic and professional literature appear to focus on their larger firm counterparts. Given the unique position of small business service organisations the …