Business Commons^™

The Relationships Between Managerial Metacognition, Total Quality Management, And A Firm's Sustainable Competitive Advantages: An Empirical Investigation Based On Structural Equation Modeling Analysis, Young Sik Cho

Theses and Dissertations - UTB/UTPA

The purpose of this study is to explore how managerial metacognition has an influence on the effective implementation of total quality management (TQM) and the creation of a firm’s sustainable competitive advantages (P) by using the lens of Resource-Based View (RBV). In particular, this study conceptualized the existing TQM framework by two sub-constructs, technical quality management (TQ) and behavioral quality management (BQ) practices, and newly proposed the sequential relationship of 'TQ→BQ→P' based on the premise of the RBV. In addition, through post-hoc analysis, this study tested the mediation effect of a firm's TQ practices on the relationship between managerial metacognition …

Organizational Citizenship Behavior, Collectivism, And Job Satisfaction: Evidence From Mexico, Miguel Angel Baeza

Theses and Dissertations - UTB/UTPA

The purpose of this dissertation was to conduct a field study in a Mexican company in several Mexican regions. This study considered administrative professionals as a continuation to assess the validity of a recently developed Mexican Border OCB (MBOCB) scale by Ortiz (2000). This validation/refinement of an MBOCB scale was accomplished by comparing and contrasting results of this investigation, given the name of Mexican OCB (MOCB), with other OCB dimensions studies in other regions in order to evaluate criterion validity (e.g., convergent and discriminat) through factor loadings. Furthermore, this dissertation categorized these MOCB dimensions into more conceptualized terms utilized by …

Impact Of Workplace Stress On Job Satisfaction Moderated By Religious Coping, Celina A. Esparza

Theses and Dissertations - UTB/UTPA

Workplace stress has been associated with negative job satisfaction outcomes, therefore leading employees to engage in coping strategies to minimize the consequences of the stressors. Although much research has been conducted on workplace stressors and their consequences, a small amount of literature exists on how women and Hispanics cope with workplace stressors or how people cope with the stressors in religious ways. To investigate the relationships among these factors, data was collected via an online survey completed by 268 university employees at a southwestern university. Self-report data collected suggested that both women and Hispanics use religion to cope with workplace …

A Qualitative Study Of The Hispanic Gender Role And Social-Cultural Factors Influencing The Attraction Process: The Recruitment Of The Latina To Meet 21st Century Labor Shortage Challenges In America, Olga Chapa

Theses and Dissertations - UTB/UTPA

Approximately one-fourth of the 303,824,640 individuals representing the labor workforce in the United States (U.S.) are part of the baby boom cohort (Toossi, 2004). Seventy eight million individuals are credited for the shifting demographics in the U.S. The largest gap in the labor force will be seen in the professional arena (Hilton, 2008). In order to proactively meet the challenge of a future labor shortage, organizations will need to focus their recruitment effort on the remaining replacement pool of qualified individuals. For a variety of reasons, the recruitment of the Hispanic as a sustainable and growing replacement pool offers many …

Market Orientation And Order Of Entry Strategies: An Empirical Analysis, Anshu Saran

Theses and Dissertations - UTB/UTPA

While the relationship between market orientation and business performance has been extensively investigated, the mechanisms by which market orientation contributes to performance are still not well understood. To fill this gap in knowledge of how order of entry would affect the relationship between market orientation and performance, this research provides a conceptual framework to link two disparate concepts, or research streams in the marketing/business strategy literature, market orientation and order of entry.

Timing of entry has generated great attention (Green, Barclay, and Ryans 1995). Pioneering new markets is expensive and risky, but also potentially very rewarding. If pioneers have advantages …

The Impact Of Cultural And Religious Values On Television And Newspaper Advertising Content And Appeal: A Cross-Cultural Study Of The United States And The Arab World, Morris A. Kalliny

Theses and Dissertations - UTB/UTPA

Standardization versus adaptation of advertising has been a subject of great controversy that has been debated for more than 50 years. Scholars have pointed out the increasing demand for more cross-cultural research on advertising content that can contribute to the standardization versus adaptation debate. Scholars have also pointed out that although the Arab world offers great opportunities for multinational corporations, the Arab world has been severely neglected in academic research. To comply with this demand, this study investigates the similarities and differences of the manifestation of cultural and religious values in the U.S. and the Arab world (Egypt, Lebanon, Kuwait, …

Bilingual Consumer Memory In The Advergaming Context: A Cross-Script Comparison, Monica D. Hernandez

Theses and Dissertations - UTB/UTPA

Written language is the core of culture and central to marketing communications. The differences in language processing exhibited by Eastern/Western bilingual consumers are of great concern for global and multinational companies wishing to effectively promote their products through the Internet. Advergaming is a promotional method consisting of the delivery of advertising messages through electronic games. Despite recent scholarly interest, no previous research has compared brand memory across groups of bilinguals of different writing systems or scripts in the advergaming context.

The dissertation investigated differences in brand memory of bilinguals of languages based on different scripts. Specifically, a logographic-based language (Chinese), …

The Mediating Role Of Organizational Learning Between Absorptive Capacity And Performance In Companies Employing Enterprise Resource Planning Software, Edith Galy

Theses and Dissertations - UTB/UTPA

This dissertation focuses on the acquisition of information systems technology and how the acquisition of information systems (IS) can improve the performance of a firm. The central purpose of this dissertation is to contribute to the literature that explains the success of IS projects. It addresses the organizational processes that contribute to the successful implementation of IS, and explains why some organizations achieve financial returns and strategic advantages from their IS efforts while others do not.

The population in this dissertation consists of top level IS executives in the US or Canada employed in firms who have implemented enterprise resource …

Explicating Sex Differences In Marketing Managers' Egoist Versus Utilitarian Ethical Orientations: The Effects Of The Enactment Of Agentic Versus Communal Social Roles, Jason Blair Macdonald

Theses and Dissertations - UTB/UTPA

This study examines the issue of sex differences in ethical orientations and suggests that the enactment of social roles and the associated use of information processing strategies influence the presence of sex differences in managers' ethical orientations. Managers' ethical judgments and intentions to use punishments or rewards to encourage ethical behavior are the two dependent variables in the study.

A 3 (prime: gender-role, work-role, no role) by 4 (ethical condition: positive egoist/positive utilitarian, positive egoist/negative utilitarian, negative egoist/positive utilitarian, and negative egoist/negative utilitarian) experimental design was applied in the efforts to answer the main research question: What is the role …