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University of Tennessee, Knoxville

Theses/Dissertations

Marketing

2007

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Full-Text Articles in Business

Shopping While Black: Perceptions Of Discrimination In Retail Settings, Edith F. Davidson May 2007

Shopping While Black: Perceptions Of Discrimination In Retail Settings, Edith F. Davidson

Doctoral Dissertations

The purpose of this dissertation research was to understand perceptions of discrimination as experienced by African American women in retail settings. Because the emphasis here was on understanding the phenomenon from the target’s perspective, an existential phenomenological approach was used. Existential phenomenology “seeks to explicate the essence, structure or form of both human experience and human behavior as revealed through essentially descriptive techniques including disciplined reflection” (Valle, King and Halling 1989, pg. 6). In-depth interviews were conducted with African American women who believed they’d received negative treatment because of their race in a retail setting. The analysis provided a rich …