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Full-Text Articles in Business

Sport Facilities Planning, Design, Operation, And Management Trends: An Introduction To The Special Issue, Jeffrey Petersen, Lawrence W. Judge Dec 2023

Sport Facilities Planning, Design, Operation, And Management Trends: An Introduction To The Special Issue, Jeffrey Petersen, Lawrence W. Judge

Journal of Applied Sport Management

The focus of this special issue is to grow the existing academic literature on sport facilities. This is done by presenting a variety of perspectives from established and emerging scholars in the field. The aim of this special issues aligns with the mission of the Journal of Applied Sport Management, which is to publish research and conceptual contributions that bridge the gap between scholarly work and professional practice in sport business. In all, the special issue includes five thought-provoking pieces contributed by 12 authors as well as a practitioner interview with Earl Santee, one of the most acclaimed sport …


Innovation Diffusion In The Sustainable Design Of Sport Venues, Timothy Kellison, Sungil Hong Dec 2023

Innovation Diffusion In The Sustainable Design Of Sport Venues, Timothy Kellison, Sungil Hong

Journal of Applied Sport Management

Herein, the authors contribute to the sport facilities literatures by discussing the current state of innovation diffusion in sustainable design among sport’s professional arenas, ballparks, and stadiums. Diffusion of innovation theory is reviewed before the authors explore how this theory can be applied to sport facility design and operation.


Modernization And The Contemporary Sport Stadium, Benjamin Downs, Chad Seifried Dec 2023

Modernization And The Contemporary Sport Stadium, Benjamin Downs, Chad Seifried

Journal of Applied Sport Management

The authors add to the conversation about sport facility construction by discussing the U.S. political economy that led to the contemporary standing of sport facilities. They use modernization theory as a lens or sample guide for sport facility managers to consider when attempting to position their facilities to maximize profits while satisfying consumers and partners.


A New Secret Of The Youth Olympic Games: A Model For Olympic Facilities Reform, Jeffrey Petersen, Lawrence W. Judge Dec 2023

A New Secret Of The Youth Olympic Games: A Model For Olympic Facilities Reform, Jeffrey Petersen, Lawrence W. Judge

Journal of Applied Sport Management

The authors center their attention on Olympic venues and the Youth Olympic Games (YOG), arguing that a new reform model for Olympic venues should be based on the model of the YOG. Although the focus of the proposed reform model remains on venue reform, the authors also considers all four elements from Müller’s (2015) mega-events definitional model. These elements include visitor attractiveness (tickets sold), mediated reach (broadcast rights fees), cost (total cost), and transformation (capital investment). The reform model is argued to improve the overall cost and long-term impact of Olympic Games infrastructure, making it more manageable and sustainable.


The Past Informing The Future: An Interview With Earl Santee, Populous, Rachel Hickey Dec 2023

The Past Informing The Future: An Interview With Earl Santee, Populous, Rachel Hickey

Journal of Applied Sport Management

The facility expert in focus is Earl Santee, a senior principal, global chair, and founder at Populous. Populous is the leading architectural and design firm in the sport facility sector. Santee, having been has been recognized for numerous awards, including the Sports Business Journal’s 2019 Class of the Champions: Pioneers & Innovators in Sports Business, is excellently positioned to offer an expert perspective on the past, present, and future of sport facility design


Environmental Sustainability Research And Future Directions For Events And Facilities: An Assessment Of The Field, Brian Mccullough, Anne Dietrich, Rafael Rocha, Yongjoon Bae Dec 2023

Environmental Sustainability Research And Future Directions For Events And Facilities: An Assessment Of The Field, Brian Mccullough, Anne Dietrich, Rafael Rocha, Yongjoon Bae

Journal of Applied Sport Management

Environmental sustainability among sport facilities and events is the focus of this piece. The authors focus on three areas: (1) the environmental impacts of sport facilities and events, (2) the progress that can be made through strategic initiatives, and (3) how these entities engage fans and the surrounding communities to be more environmentally sustainable. The authors stress how these three aspects must be considered in tandem rather than in isolation as ways to advance the environmental sustainability movement among sport facilities and events.


Venue Safety Strategies: Guardrails And The Line-Of-Sight Exemption, Gil Fried, Aneurin Grant Dec 2023

Venue Safety Strategies: Guardrails And The Line-Of-Sight Exemption, Gil Fried, Aneurin Grant

Journal of Applied Sport Management

This piece represents a focused article on safety issues connected to railings at sporting events and why there needs to be considerable action taken to protect fans. Specifically, the authors believe the current line-of-sight exception (minimum 26") allows for railings that are dangerously inadequate to protect fans. It is argued that if sport facility managers and or venues do not proactively address this railing height issue, then architects, building inspectors, and others should seek to change the building code to eliminate the fans continued exposure to unnecessary hazards.


Risky Business: Reopening Recreational Sport Facilities During Covid-19, Leeann M. Lower-Hoppe, Annemarie Farrell, Alina Cioletti, Ali Talcott, Mackenzie Rector, Shea M. Brgoch, Robert J. Barcelona Oct 2023

Risky Business: Reopening Recreational Sport Facilities During Covid-19, Leeann M. Lower-Hoppe, Annemarie Farrell, Alina Cioletti, Ali Talcott, Mackenzie Rector, Shea M. Brgoch, Robert J. Barcelona

Journal of Applied Sport Management

At the onset of COVID-19, sport and fitness administrators shut down facilities to mitigate viral spread. To reopen facilities, safety protocols and policies reflecting risk mitigation strategies were established. This case study adopted the International Standards Organization’s risk management framework to explore strategies for reopening collegiate recreational sport facilities during the pandemic. Document analysis was employed to analyze the reopening plans of four collegiate recreation departments across North America. The reopening plans focused on the risk assessment and treatment process and used a phased approach, with strategies moving from risk avoidance to risk reduction and transfer. Common risk management strategies …


Pledging Engagement: Motivations And Intentions For College Sport Attendance Among Greek-Letter Organizations, Stacey A. Forsythe, Alison Fridley, Chris Corr, Sarah Stokowski, Nnamdi Ezike Oct 2023

Pledging Engagement: Motivations And Intentions For College Sport Attendance Among Greek-Letter Organizations, Stacey A. Forsythe, Alison Fridley, Chris Corr, Sarah Stokowski, Nnamdi Ezike

Journal of Applied Sport Management

While ticket sales and revenue have remained relatively constant in collegiate athletics over the past decade, attendance has steadily declined. Given the range of entertainment options available, student attendance at collegiate athletic events has, specifically, declined. While athletic administrators are often revenue oriented, decreasing attendance has effects that span campus communities and cultures. As Greek-letter organizations are nearly ubiquitous within the higher education setting, fraternity and sorority members serve a unique opportunity area for engagement with fan attendance initiatives and future alumni giving. Accordingly, this study examined the motivations for attending collegiate athletic events as a member of a Greek-letter …


Concluding Athletic Careers: Post-Athletic Transitions In The Atlantic Coast Conference, Eric Sabin, Sarah Stokowski, Chris Corr, Brennan K. Berg, Michael Hutchinson Oct 2023

Concluding Athletic Careers: Post-Athletic Transitions In The Atlantic Coast Conference, Eric Sabin, Sarah Stokowski, Chris Corr, Brennan K. Berg, Michael Hutchinson

Journal of Applied Sport Management

Due to the pervasiveness of athletic role engulfment and a salient athletic identity, collegiate athletes often experience difficulties upon conclusion of their competitive athletic career. Such engulfment and fixed athletic identity are detrimental to an athlete’s post-athletic transition. Given the role of athletic department institutional members (e.g., administrators, coaches, staff) in the formative development of collegiate athletes’ lives, athletic departments occupy an integral position to assist athletes in their post-athletic transition. To examine the practices currently implemented among National Collegiate Athletic Association (NCAA) athletic departments relative to holistic athlete development, semi-structured interviews were conducted with institutional members at nine ( …


Exploring The Managerial Perspective On Developing A New Sport Team Brand, Melissa Davies, Matt Blaszka, Cole Armstrong Oct 2023

Exploring The Managerial Perspective On Developing A New Sport Team Brand, Melissa Davies, Matt Blaszka, Cole Armstrong

Journal of Applied Sport Management

In recent years, research examining new sport teams has emerged. A total of ten senior sales and market executives were interviewed from recent expansion teams from Major League Soccer (MLS) to analyze team brand development for this study due to its continued expansion efforts across North America and the fact that the MLS continues to compete for market share against other “Big Four” sport teams in their respective cities. Utilizing content analysis, findings from this study identified four themes when developing a new team brand. These themes were Market Research, Soccer Culture, Brand Associations, and Supporter-Led Initiatives. Practical implications are …


Turning Insight Into Action: A Case Study Assessing The Use Of Consumer Behavior Data In Minor League Baseball Marketing And Communication Strategies, Jessica R. Braunstein-Minkove, Ari Kim Jul 2023

Turning Insight Into Action: A Case Study Assessing The Use Of Consumer Behavior Data In Minor League Baseball Marketing And Communication Strategies, Jessica R. Braunstein-Minkove, Ari Kim

Journal of Applied Sport Management

As the usage of data-driven decision-making (DDDM) has increased in sport business operations, organizations must refine the ways in which they both obtain and use data to understand and, ideally, meet the needs of their consumers. A qualitative analysis, including eight in-depth interviews with a Minor League Baseball’s (MiLB) front office staff, was conducted. This was done in order to better understand the organization’s decision-making process and how they use various types of data, including the results of quantitative results from an academic study, when determining how best to reach their consumers. After a thematic analysis, three primary and six …


Perceived Service Quality And Overall Satisfaction: From A Segmentation Perspective Unique To Golf Spectators, Tomo Tokuyama, Chris Greenwell, Junko Deguchi, Masashi Shinjo Jul 2023

Perceived Service Quality And Overall Satisfaction: From A Segmentation Perspective Unique To Golf Spectators, Tomo Tokuyama, Chris Greenwell, Junko Deguchi, Masashi Shinjo

Journal of Applied Sport Management

The purpose of the current study is to examine differences in the relationships between specific aspects of the service encounter and customer satisfaction attributable to consumers’ viewing situation and frequency of attendance. Questionnaires were distributed to spectators attending a major women’s golf tournament in Japan, and study participants were asked to rate various service elements and their level of attendance satisfaction. Respondents were grouped by viewing situations (one location, following a specific pairing, or moving the course randomly) and past attendance frequency (new spectators, light spectators, or frequent spectators). Shuttle bus service predicted satisfaction regardless of segment. Merchandise predicted satisfaction …


Brand Extension Evaluation In Esports: A Case Study Of The Nba And Nba2k League, Glynn M. Mcgehee, Beth A. Cianfrone, Jackson Sears Jul 2023

Brand Extension Evaluation In Esports: A Case Study Of The Nba And Nba2k League, Glynn M. Mcgehee, Beth A. Cianfrone, Jackson Sears

Journal of Applied Sport Management

Professional sport leagues have created esport leagues and teams, which serve as brand extensions (e.g., NBA and NBA 2K League). These brand extensions can benefit the professional sports team brand by reaching various audiences in a different product category. The purpose of this study was to examine a traditional sport entity’s (NBA franchise) esport brand extension (NBA 2K League team). In partnership with an NBA team and the affiliated NBA 2K esports team, a survey of 195 individuals assessed the brand extension on several variables, including extension awareness, perceived quality, image fit, categorical fit, innovativeness, and authenticity of the extension. …


Revisiting The Impact Of Divisional Affiliation On Secondary Market Ticket Prices In The National Football League, Yohan Lee, Moonsup Hyun, Stephen Shapiro, Alan Morse Jul 2023

Revisiting The Impact Of Divisional Affiliation On Secondary Market Ticket Prices In The National Football League, Yohan Lee, Moonsup Hyun, Stephen Shapiro, Alan Morse

Journal of Applied Sport Management

With the emergence of demand-based ticket pricing, professional sport organizations and marketers will benefit from a thorough understanding of pricing in the demand-driven secondary market. Ticket pricing studies often take divisional affiliation as a control variable; little research has focused on and examined the importance of divisional affiliation for secondary market ticket prices. Different from work indicating consumers’ preference for divisional games, this study revealed that higher ticket prices (i.e., consumer demand) accompanied non-divisional games. Additionally, the number of years between the away team’s visit to the home team’s stadium and the away team’s current winning percentage each played a …


An Analysis Of Perceptions Of The Relationship Between The Athletic Director And Athletics’ Direct Reports In Ncaa Division Ii, Kelly P. Elliott, Beth Johansen, Amanda M. Siegrist Mar 2023

An Analysis Of Perceptions Of The Relationship Between The Athletic Director And Athletics’ Direct Reports In Ncaa Division Ii, Kelly P. Elliott, Beth Johansen, Amanda M. Siegrist

Journal of Applied Sport Management

The roles and responsibilities of the individual designated as the athletics’ direct report (ADR) on NCAA Division II member institution campuses are not clearly defined. The absence of clear guidelines creates the opportunity for differences in the relationships between the athletic director (AD) and the designated ADR between peer institutions. The purpose of this study was to explore the current relationship between ADs and ADRs and analyze current practices. Results indicated positive relations between ADs and ADRs on campus and that communication is key to a successful relationship. Recommendations for practitioners are discussed.


Forging Ahead: Highlights From The 2023 Asma Conference, Marshall Magnusen Mar 2023

Forging Ahead: Highlights From The 2023 Asma Conference, Marshall Magnusen

Journal of Applied Sport Management

The 2023 Applied Sport Management Association conference took place in Birmingham, Alabama and saw 200 attendees converge on the city to enjoy sport venues, research, and fellowship. It was hosted by Samford University under the direction of Dr. Patrick Marsh and his incredible students. Several highlights from the most recent conference are included in this article.


Industry Interactions And Their Influence On Dreams, Goals, Work Interests, And Vocational Attitude Of Sport Industry Job Seekers, Jiayao C. Qi, Samuel Y. Todd Mar 2023

Industry Interactions And Their Influence On Dreams, Goals, Work Interests, And Vocational Attitude Of Sport Industry Job Seekers, Jiayao C. Qi, Samuel Y. Todd

Journal of Applied Sport Management

The sport industry is filled with passionate job seekers (e.g., Todd & Andrew, 2008) who often craft lofty future work desires and idyllic dreams (Odio et al., 2014). But little is known about how these are shaped over time. Previous studies noted how plans of sport job seekers often change after encountering realistic information about the actual work in sport (Koo et al., 2016; Todd & Magnusen, 2014). This urges a closer examination of the way in which sport job seekers interact with the industry in a continuous, iterative way, and how that impacts vocational attitude and imaginations. Findings …


Ace! How The Waste Management Phoenix Open Rose From The Ash Heap To Become A Sponsorship Exemplar, Lee P. Mcginnis, Keevan Statz Mar 2023

Ace! How The Waste Management Phoenix Open Rose From The Ash Heap To Become A Sponsorship Exemplar, Lee P. Mcginnis, Keevan Statz

Journal of Applied Sport Management

Waste Management leverages the PGA TOUR’s so-called “People’s Open” in a manner that is unparalleled in the sport industry. The Waste Management Phoenix Open (WMPO) is not only a zero-waste event but also utilizes activation tactics that maximize this value proposition for consumers through sponsored activities that engage fans of all ages, backgrounds, and motivations. After an extensive analysis of the event and what makes it distinct, we propose a framework that we term ACE (Activation optimization, Cohesive value propositions, and Experientially focused programs), which can serve as a three-pronged test that event/property owners and sponsors alike can use to …


Building Upon The Foundation: Mentoring And Service In The Applied Sport Management Association, Jeffrey C. Petersen Mar 2023

Building Upon The Foundation: Mentoring And Service In The Applied Sport Management Association, Jeffrey C. Petersen

Journal of Applied Sport Management

The Applied Sport Management Association’s Distinguished Service & Mentorship Award was initiated in 2022 as a renaming and repurposing of the ASMA Scholar Lifetime Achievement Award presented from 2009 to 2020. This service and mentorship award recognizes an ASMA member who has exhibited continued, exemplary service to ASMA, who connects sport management research with practitioners in an applied manner, and who demonstrates dedication to students and mentorship within the ASMA. Recipients of this award provide a keynote address to the ASMA membership at the annual conference. The content of this address is published in the Journal of Applied Sport Management …


Spectator Awareness And Support Of Safety And Security Practices And Technologies During Covid-19, Stacey A. Hall, Joslyn Zale, Ryan Kavanaugh Mar 2023

Spectator Awareness And Support Of Safety And Security Practices And Technologies During Covid-19, Stacey A. Hall, Joslyn Zale, Ryan Kavanaugh

Journal of Applied Sport Management

Since 2020, a global pandemic has challenged the sports industry in unprecedented ways; the industry came to a standstill at one point, eventually returning with limited capacities and public health safety and security precautions. This exploratory study examined spectators' awareness and level of support for general safety and security measures and their willingness to embrace COVID-19-specific policies as they returned to live events in the U.S. in 2021. A total of 609 participants who attended a professional or collegiate sporting event within the previous three years completed the survey. Results indicated that spectators considered security measures when deciding to attend …