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When Do Abusive Leaders Experience Guilt?, Cass Shum, Anthony Gatling, Min-Hsuan Tu Jan 2020

When Do Abusive Leaders Experience Guilt?, Cass Shum, Anthony Gatling, Min-Hsuan Tu

Hospitality Faculty Research

Purpose: Drawing from the appraisal theory, this paper aims to examine the conditions under which abusive leaders experience guilt and suggests that guilt motivates leaders to help followers. Design/methodology/approach: A scenario study with a sample of 285 hospitality supervisors was used to test the theoretical model. Path analyses were conducted to test the three-way-moderated mediation model. Findings: Results show a three-way interaction among enacted abuse, managerial abuse and agreeableness on the guilt: leaders are more likely to experience guilt over their enacted abusive supervision when they do not perceive their direct manager as abusive and when they are agreeable. Moreover, …


The Moderating Roles Of Follower Conscientiousness And Agreeableness On The Relationship Between Peer Transparency And Follower Transparency, Cass Shum, Anthony R. Gatling, Laura A. Book, Billy Bai Feb 2017

The Moderating Roles Of Follower Conscientiousness And Agreeableness On The Relationship Between Peer Transparency And Follower Transparency, Cass Shum, Anthony R. Gatling, Laura A. Book, Billy Bai

College of Hospitality Faculty Research

Transparency is an underpinning of workplace ethics. However, most of the existing research has focused on the relationship between leader transparency and its consequences. Drawing on social and self-regulation theory research, we examine the antecedents of followers’ transparency. Specifically, we propose that followers have higher levels of transparency when they are working with peers who have a high level of transparency. We further suggest that followers’ conscientiousness and agreeableness moderate the relationship between peer transparency and followers’ transparency. Using a time-lagged design, we provide support for the proposed theoretical model. We found that follower conscientiousness substitutes the social regulation effect …