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University of Nevada, Las Vegas

Theses/Dissertations

2009

American Automobile Association; Hotels – Marketing; Hotels – Ratings and rankings

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Aaa Five Diamond Designation: Is It Worthwhile To Convert?, Jayme Elizabeth Deck Weight Dec 2009

Aaa Five Diamond Designation: Is It Worthwhile To Convert?, Jayme Elizabeth Deck Weight

UNLV Theses, Dissertations, Professional Papers, and Capstones

There is very little literature that analyzes the benefits of travel industry ratings and the benefits of achieving a top designation. The purpose of this paper is to determine if it is beneficial to become a AAA Five Diamond property, specifically in Las Vegas, in relation to the cost associated with meeting the standards of the designation. The paper examines all aspects of the conversion to these Five Diamond standards including staffing, training, physical property, financial output, profit, ADR, employee attitude, customer attitude, and overall perception. It also looks at the time involved with the conversion from Four Diamond to …