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Developing Green Healthcare Activities In The Total Quality Management Framework, Sang M. Lee, Donhee Lee
Developing Green Healthcare Activities In The Total Quality Management Framework, Sang M. Lee, Donhee Lee
College of Business: Faculty Publications
This study examines the effectiveness of green healthcare activities in hospitals based on the total quality management (TQM) framework. The proposed research model and associated hypotheses were tested using structural equations modeling based on the data collected from 261 employees at general hospitals in South Korea. The results of the study revealed that the role of top management is essential for the successful implementation of green healthcare activities through motivating employees for their active participation in the program, providing continuous education and training on the importance of environmental sustainability, and diligent monitoring of the progress at the organization level. The …