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A Theoretical Perspective On Approaches Used To Define Indicators That Measure Health Quality Services, Rezarta Kalaja

UBT International Conference

Increased demands on life quality in its every aspect, has impose certain obligations on evaluating health services quality, which has become one of the key prerequisites, not only for health care organizations, but also for governments and society. Quality, serves as an essential factor in defining and evaluating a health care institution, as well as, an indispensable competing tool between private and public sector, offering these kind of services. Consequently given the importance of the argument, numerous studies and analyses, has been carried out through years by various researchers and organizations all over the world, to identify the key indicators …