Business Commons^™

An Empirical Investigation Into The Practice And Measures Of Knowledge Transfer Behaviour, Role Of Consultants, Clients Associated Factors And Their Relationship In Abu Dhabi National Oil Company (Adnoc), Mustafa Sayar Al Hosani

Dissertations

The study is aimed to identify the role of different factors affecting knowledge transfer behaviour between at Abu Dhabi National Oil Company (ADNOC), which is UAE National Oil Company. Extending the existing work on knowledge transfer, the researcher has incorporated the source, recipients, and process-related factors to examine knowledge transfer behaviour among consultants and clients. The moderating role of the learning management system was also analyzed. The study follows a quantitative approach to test the hypothesized relationships and the sample consists of 446 employees from ADNOC Company.

Findings of the study suggest that there is a significant direct impact of …

Leaders’ Emotional Intelligence And Followers’ Outcomes: An Emotional Contagion Perspective, Eman Helal Al Mansoori

Dissertations

The purpose of the present study is to examine when and how leaders’ emotional intelligence translates into particular work outcomes for followers, namely job satisfaction, turnover intention and organizational commitment. Specifically, the study aims to identify the mediating mechanism between leaders’ emotional intelligence and followers’ outcomes, and the boundary conditions associated with this relationship. Accordingly, this study examines “emotional contagion” as a moderator variable that influences leader affect and follower effect in order to measure the participants’ susceptibility to emotional contagion. Accordingly, if leaders can communicate positive affect to their followers, then the followers’ positive effect should result in more …

Critical Success Factors In Managing Government Funded R&D Projects In Abu Dhabi, Mariam Ibrahim Al Mahmoud

Dissertations

The purpose of this dissertation is to investigate the critical success factors affecting the research and development projects funded by Abu Dhabi, UAE. Abu Dhabi particularly began to adopt innovative and internationally accepted standards and practices in its public administration. Therefore, it is a challenge to develop public projects, which require time to implement, cost, and as well as smart objectives to achieve. It is necessary the great ability to manage such development, instead of traditional methods. research and development projects funded by the governments have been very challenging while trying to clarify various factors contributing to their success. Design/Methodology/Approach: …

An Investigation Into Knowledge Transfer From Expatriates To Uae Nationals: Organizational And Individual Factors Motivating Knowledge-Sharing Behaviour In Uae Organizations, Amna Khamis Alnakh

Dissertations

This study intends to identify the factors that influence knowledge sharing between individuals in the United Arab Emirates (UAE) context, specifically knowledge sharing from expatriates to UAE citizens, at both an individual and organizational level. This research aims to highlight the determinants of knowledge-sharing behaviours and the role of interpersonal relations (social trust) in the knowledge transfer process. These factors can subsequently be considered by organizations and human resource (HR) practitioners to facilitate the successful implementation of knowledge-sharing behaviour and knowledge transfer in UAE organizations and support UAE’s Emiratization policies and processes. This, in turn, can lead to higher organizational …

Bahrainisation: Factors Discouraging Employers From Recruiting Nationals In The Private Sector, Mariam Abdulla Yousif Ali Janahi

Dissertations

The growing level of unemployment among the nationals of the Arabian Gulf countries has become one of the chronic problems in the region. Like the rest of the GCC states, Bahrain has embraced nationalization policy to solve this issue and

provide citizens with productive employment in the private sector. However, it is generally understood that Bahrainis are not considered a favourable choice for employers in this sector (Bahrain Government, 2018). In addition, most of the private entities operating in Bahrain are not committed to Bahrainisation requirements. Therefore, this study aims at providing empirical evidence of the factors that discourage employers …

Evaluating The Effectiveness Of Emiratization Strategies In The Quasi-Private Sector: Multiple Case Studies From The Manufacturing Sector In The Uae., Hana Mohamed Al Mahri

Dissertations

A central aspect of the United Arab Emirates’ strategic vision for a post-oil future is to make better use of its indigenous human capital, thus securing a return on the substantial investment the government has made in education, and reducing the reliance on a largely non-national labour force. While Emiratization (a policy to replace expatriate workers with citizens) has been successful in the public sector, the private sector is still largely staffed by expatriates with citizens representing less than 5 per cent of the total workforce in this sector. Therefore, Emiratization efforts have recently been focusing on enhancing employment opportunities …

Impact Of Leadership Styles On The Performance Of Virtual Teams In The Uae Government Sector: Assessment Of Transactional And Transformational Leadership Styles, Nama Salmeen Mabrouk Omar Al Ameri

Dissertations

The widespread availability of computers and the presence of ubiquitous internet has motivated organizations to acknowledge the potential role of virtual teams in reducing the cost of operations, increasing firm productivity, and creating flexible work environments. Consequently, most global firms are running their operations using multiple experts located remotely in different parts of the world (virtual teams) to plan, design, and implement projects and tasks. However, virtual teams face many challenges resulting from a lack of face-to-face contact. Based on existing relevant literature, this study contributes a unique insight into how some challenges surrounding virtual team performance might be addressed. …

Corporate Governance, Institutional Framework, And Firm Performance: Evidence From The Uae, Al Yazia Ali Saleh Ahmed Al Kuwaiti

Business Administration Dissertations

This dissertation is concerned with the state of corporate governance regulations and implementation in the UAE and the extent to which board and corporate ownership structures in UAE listed firms play a role in promoting sound corporate governance and enhancing firms’ financial performance. The main objective of this dissertation is to investigate the influence of various corporate governance mechanisms on the financial performance of UAE publicly listed companies. Using ten years of panel data from 92 UAE companies (406 firm-year observations) listed on Abu Dhabi Exchange (ADX) and Dubai Financial Market (DFM), we test the role of board characteristics along …

The Impact Of Economic Diplomacy Of The Uae Foreign Policy On Bilateral Foreign Investment And Trade: An Empirical Approach, Fahad Obaid Mohamed Al Taffaq

Business Administration Dissertations

Economic diplomacy is a political approach regarding how a country seeks to deal with other countries to maximize their national gains in various areas through obtaining a comparative advantage against others that do not use such political practices. This study examines the potential role of economic diplomacy in the foreign policy of the UAE and its impact on the trade and investment flows for 18 years (1999-2016). The study objective is to assess the effectiveness of diplomatic entities, such as embassies and consulates, and signed legal agreements on delivering the desired trade and investment outcomes. The research method is a …

The Impact Of Management Control Systems On Innovation Performance In Healthcare Organizations, Abdel-Haleem Iyad Al-Kade

Business Administration Dissertations

The healthcare sector is one of the largest industries in the world, at close to 10 percent of global GDP. Healthcare providers are facing complex challenges arising from advances in medical treatment, an increase in patients’ demands and decreasing resources to fund and support their activities. Healthcare organizations have resorted to innovation as a means to achieving a balance between cost containment and healthcare quality. While innovation is believed to be a critical element of business productivity and competitive survival, its implementation comes with risk. A systematic approach to managing and controlling the innovation process is therefore required in order …

The Role Of Socialization Factors And Social Capital In Newcomer Socialization Outcomes In Uae Organizations, Yasmin Juma Sabt Almehairi

Business Administration Dissertations

The process through which new employees acquire the knowledge, skills, and values important for becoming active organizational members is called organizational socialization. Scholars of organizational socialization believe that newcomers can learn about their organizational roles and achieve successful socialization by interacting with more experienced members in the organization.

This study explores the relationship between socialization factors in the organizational context and newcomer socialization outcomes, and how social capital impacts this relationship. We analyze how effective the socialization process is in building a social network. We develop an integrated social capital model of the organizational socialization process that throws light on …

Sustainable Public Procurement In The Kuwait Public Sector, Fatimah M A Ai Maraghi

Business Administration Dissertations

Sustainable Public Procurement (SPP) is the act of integrating the sustainable development concept into the procurement operations undertaken by the government. The extension of sustainability to public procurement is an emerging area of research; the literature provides little evidence on how to address SPP in general, and specifically in a developing country context. This thesis aims to bridge this gap by investigating the practices of SPP in a developing country such as Kuwait. The primary objective of this doctoral thesis is to assess the current SPP policies and practices in the Kuwait public sector organizations and to identify the main …

Using Personal-Type Relationships (Guanxi) To Attract And Retain Customers In Small Business Enterprise (Sbe): An Empirical Study In Uae, Abu Dhabi, Hadi Saif Albadi

Dissertations

Very few researchers have investigated the underlying socio-cultural formulas in the aspects of culture that affect relationships around the globe. Middle Eastern cultures give great importance to personal-type relationships (akin to the Chinese concept of Guanxi), in many different spheres of life. This research identifies the factors composing the unique forms of such relationships that are found in the context of Abu Dhabi city. The research focuses on the significant role and the effect of the cultivation in business contexts of personal-type relationships, characterized by the presence of personal trust, empathy, reciprocity, bonding, face, and affection. The aim of this …

The Impact Of Push & Pull Factors And Political Stability On Destination Image, Tourist Satisfaction And The Intention To Re-Visit: The Case Of Abu Dhabi In The Uae, Muzoun Ali Darwish Almulla Al Ansaari

Dissertations

Taking into consideration Abu Dhabi 2030 vision, the tourism sector is considered to be a significant sector in its contribution to the long-term economic growth of the UAE. Abu Dhabi has many of the push and pulls factors that attract tourists. By illuminating tourists’ behaviors, the results of this study will enable decision-makers to understand why tourists choose Abu Dhabi over other destinations, what type of experience they are looking for, and the variety of activities that they want. Meanwhile, taking into account the political stability of the UAE in general and Abu Dhabi in particular, insufficient attention has hitherto …

The Antecedents Of Individuals’ Creative Behaviour In Government Organisations: Exploring The Roles Of Personality, Educational Background, Social Networks And Organisational Culture, Adel Rashed Yousef Soufa Al Zaabi

Dissertations

Employees’ creativity in any organization is vital to its successful performance and growth. Most researchers have studied creativity using a uni-dimensional approach like work culture, and leadership support. With the new vision of the UAE and its strategy of development in the coming years, more studies about creativity and creative behavior are needed in this region. This research is unique as it studies the creative behavior of government employees from a holistic view within work and outwork factors.

Accordingly, this research identifies and examines the impact of four antecedents on the government employee’s creative behavior. It examines out work antecedents …

The Impact Of Management Control Systems On Innovation Performance In Healthcare Organizations, Abdel-Haleem Iyad Al-Kade

Dissertations

The healthcare sector is one of the largest industries in the world, at close to 10 percent of global GDP. Healthcare providers are facing complex challenges arising from advances in medical treatment, an increase in patients’ demands, and decreasing resources to fund and support their activities. Healthcare organizations have resorted to innovation as a means to achieving a balance between cost containment and healthcare quality. While innovation is believed to be a critical element of business productivity and competitive survival, its implementation comes with risk. A systematic approach to managing and controlling the innovation process is therefore required in order …

Waiting Time And Patients’ Satisfaction, Haleema Mohamed Hasan Mahmood Al Hammadi

Dissertations

In line with Vision 2021, the UAE’s National Agenda has six pillars: providing world-class healthcare is one of them. It is hence not surprising that the UAE healthcare industry is allocating substantial weight to the element of quality. Patient-centered care is internationally becoming part of the quality domain. Patient-centered quality may be defined as “providing the care that the patient needs in the manner the patient desires at the time the patient desires”. This requires substantially more attention to learning about patients’ preferences. One of the main dimensions of patient-centered quality is timely access to care, which includes shorter waiting …

The Success Factors Of Business Incubators To Promote Entrepreneurial Practices In The Uae, Fareed Mahmoud Abdallah Al Ameeri

Business Administration Dissertations

Business incubators have shown as a practical approach for enhancing entrepreneurial success in several countries. In the UAE, the National Innovation Strategy has determined business incubation as one of the enablers for nurturing entrepreneurs and support their ventures. However, due to the novelty of incubators in the country, few incubators have been established and sustained. This study aims to determine the factors that may affect the success of incubators and examine their expected roles at the micro and macro level in the UAE. Due to the limited relevant population, this research adopted a mix-methodology combining thematic analysis for the interview …

Antecedents And Consequences Of Happiness At Work: The Case Of The Oil And Gas Industry In Abu Dhabi, Nouf Mohammed Abdulla Al Hawai

Business Administration Dissertations

The pursuit of happiness at work (HAW) has been touted as the next frontier to be conquered in order to help organizations achieve success, and it has also been a quest undertaken by many employees. The considerable amount of research examining HAW since the late 1990s has focused on the conceptualization of the construct, yet scant attention has been given to the antecedents and consequences of HAW. In other words, little is known about the environmental characteristics that may positively or negatively evoke HAW and, in turn, whether HAW can enhance individual job performance. More research is thus needed to …

A Strategic Stakeholder Management Model For The Government Of Abu Dhabi, Ali Husain Ali Jasem Makki

Dissertations

Stakeholder management (SHM) is a recent managerial discipline that has gained much importance due to the need by most organizations to achieve global competitiveness by delivering complex projects within the time, budget, and minimum risk levels while ensuring optimum quality standards. The present study deals with the principal objective of analyzing existing stakeholder management practices in Abu Dhabi government organizations and aims to propose a strategic SHM model for handling stakeholder issues within these entities. The study also evaluates the barriers and enablers to stakeholder management by revealing several gaps in SHM especially during the delivery of government services and …

The Impact Of Perceived Organisational Justice On Organisational Citizenship Behaviour In The Context Of Mergers, Fatima Ahmed Abdulla Al Nabhani

Dissertations

Scholars have relied on various approaches and methods to explain why organisations enter into a merger relationship, and how organisational initiatives impact employees' work outcomes. However, minimal attention has been directed towards the study of the relationship between Organisational Justice (OJ) and Organisational Citizenship Behaviour (OCB) in the post-merger period. The objective of this study was to examine how Organisational Justice affects Organisational Citizenship Behaviour in the context of mergers in the UAE. The study relied on a quantitative research method, social exchange mechanisms, and organisational justice theory to achieve the intended objectives. A total of 15 hypotheses were identified …

Measuring Factors Influencing Thiqa Patient Loyalty To Outpatient Medical Services: An Empirical Study In The Emirate Of Abu Dhabi, Ibrahim Ahmed Sultan Ahmed Al Kuwaiti

Dissertations

The need to establish factors that influence the occurrence of a reduced rate of patient satisfaction and loyalty has attracted the attention of many healthcare and marketing scholars in recent years. Most of the hospitals managed by Abu Dhabi Health Services Company (SEHA) in Abu Dhabi have registered a decrease in the number of patients holding Thiqa insurance cards seeking outpatient care services, despite the fact that the Thiqa insurance plan is considered the preeminent insurance plan in the Emirate of Abu Dhabi for nationals of the United Arab Emirates. Therefore, this study is dedicated to evaluating issues that have …

Promoting Mobile Government Services In The Uae: A Moderated Parallel Mediation Analysis Of The Impact Of Ad Content On Intention, Asma Shaheen Saif Sultan Al Awani

Dissertations

This thesis investigates the role of ad content in influencing citizens’ intention to use mobile government (mGovernment) services in the UAE. mGovernment delivers services through the use of mobile devices to citizens anytime and anywhere in order to increase citizen happiness and satisfaction. mGovernment has been launched as a strategic initiative by the UAE government, and one of the most important success factors for the initiative is increasing the number of citizens who use mGovernment services. Previous research has focused mainly on the factors driving technology acceptance and user intention to use self-service technologies. In contrast, the present research focuses …

Determinants Of Mega Projects Success In The Uae, Abdulhameed Ismail Ali Shaheen Albeshr

Dissertations

The UAE has invested and continues to invest in mega projects as part of its strategic vision to become one of the best countries in the world, paying great attention to building and developing state-of-the-art infrastructure and services. Several studies have confirmed that project success has not improved significantly and that a large number of projects fail, despite improvements in terms of applied project management processes, tools, and techniques. This research aims to discover the factors that impact the success of mega projects in the UAE context in terms of maintaining and sustaining their successful implementation. Four success factors were …