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Full-Text Articles in Business
Ict Adoption By Logistics Service Providers: Developing A Learning Agenda, Pietro Evangelista, Edward Sweeney
Ict Adoption By Logistics Service Providers: Developing A Learning Agenda, Pietro Evangelista, Edward Sweeney
Conference papers
Recent years have seen innovations in the logistics and freight transport industry in relation to Information and communication technologies (ICT) diffusion. The implementation of such technologies by third party logistics providers (3PLs) allows the real-time exchange of information between supply chain partners, thereby improving planning capability and customer service. However, the logistics and freight transport industry is lagging somewhat behind other sectors in ICT diffusion.
In relation to the latter point, it is important to note that the dissemination of ICT in logistics and supply chain management (SCM) is shifting the 3PL industry to an increasingly knowledge-intensive approach. In this …