Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Singapore Management University

Industry

2015

Tourism and Travel

Articles 1 - 1 of 1

Full-Text Articles in Business

Customer Satisfaction Index Of Singapore 2015: Q3 Results, Institute Of Service Excellence, Smu Nov 2015

Customer Satisfaction Index Of Singapore 2015: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, subsector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s ninth year of measurement.