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Talent Management Strategy As A Catalyst At Singapore Management University (Smu) Libraries, Gulcin Cribb, Rajendra Munoo
Talent Management Strategy As A Catalyst At Singapore Management University (Smu) Libraries, Gulcin Cribb, Rajendra Munoo
Research Collection Library
With almost no natural resources, Singapore’s knowledge-based economy is dependent on its talent. The government has been advocating the critical importance of on-going upskilling of its citizens to become a smart nation in an increasingly Volatile, Uncertain, Complex and Ambiguous (VUCA) world. Its recent SkillsFuture agenda was launched in 2016 to provide Singaporeans with the opportunities to develop their fullest potential throughout life. Universities are expected to support this initiative and provide industry specific education to build a competitive workforce that is based on a tripartite collaboration between government, industry and universities. Singapore Management University (SMU) too, has responded and …
Technology That Enables, Services That Empower, Yuyun Wirawati Ishak
Technology That Enables, Services That Empower, Yuyun Wirawati Ishak
Research Collection Library
Before 2016, the Library offered two different information desks: one for general/circulation enquiry and one for reference enquiry. The problem at that time was quite glaring: we were to open a new library branch, and if we replicated the information desks, we would have ended up with 4 different information desks, causing constraints in human resources and logistics.The solution seemed obvious: to merge the information desks into a single desk, hence cutting down the needs for staffing. The implementation, however, was not that straightforward. Staff who used to manage circulation enquiry were not comfortable with reference enquiry, and vice versa. …
Library Services Platform: A Platform For Innovation, Salihin Mohammed Ali
Library Services Platform: A Platform For Innovation, Salihin Mohammed Ali
Research Collection Library
In Aug 2015, SMU Libraries migrated to a Library Services Platform (LSP) called Alma. Branded as the next-generation Integrated Library Systems (ILSs), LSPs take advantage of cloud computing and Web technologies to manage physical, digital and electronic materials in a unified manner. Since the adoption of Alma, SMU Libraries have transformed the way it organizes and functions namely in areas of talent management, assessment and service development.