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Full-Text Articles in Business
Inventive Solutions, Alson Teo
Inventive Solutions, Alson Teo
Research Collection Institute of Service Excellence
Alson Teo of Stamfles International reflects on inventing the iKook and why automation is essential to scale.
Passion Made Practical, Declan Ee
Passion Made Practical, Declan Ee
Research Collection Institute of Service Excellence
Declan Ee of Castlery breaks down the importance of localising brand expansion and the difficulties of scaling customer service.