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Articles 1 - 17 of 17
Full-Text Articles in Business
A Local Social Network Approach For Research Management, Xiaoyan Liu, Zhiling Guo, Zhenjiang Lin, Jian Ma
A Local Social Network Approach For Research Management, Xiaoyan Liu, Zhiling Guo, Zhenjiang Lin, Jian Ma
Research Collection School Of Computing and Information Systems
Traditional methods to evaluate research performance focus on citation count, quality and quantity of research output by individual researchers. These measures overlook the roles an individual plays in research collaboration, which is critical in an institutional research management environment due to the inherent interdependency among research entities. In order to address the organizational research management needs, we propose a research social network approach to better analyze local collaboration networks. For this purpose, we develop a new “collaboration supportiveness” measure to quantify an individual researcher's collaboration ability. Insights derived from this research are very helpful for managers to effectively allocate resources, …
Assessing The Moderating Effect Of Consumer Product Knowledge And Online Shopping Experience On Using Recommedation Agents For Customer Loyalty, Victoria Y. Yoon, R. Eric Hostler, Zhiling Guo, Tor Guimaraes
Assessing The Moderating Effect Of Consumer Product Knowledge And Online Shopping Experience On Using Recommedation Agents For Customer Loyalty, Victoria Y. Yoon, R. Eric Hostler, Zhiling Guo, Tor Guimaraes
Research Collection School Of Computing and Information Systems
Social media technologies have greatly facilitated the creation of many types of user-generated information, e.g., product rating information can be used to generate preference-based recommendation. As a decision support tool, a Recommendation Agent (RA) has been widely adopted by many e-commerce websites. The impact of RAs on online shopping has been extensively examined in the IS literature. However, from Marketing and Social Media perspectives, the widely adopted cognitive–affect–conative–action framework of customer loyalty has not been tested in the presence of RAs. Moreover, there has been little research assessing the impact of increasing consumer knowledge about specific product domains on customer …
Capability Deployment In Crisis: Response To Asian Tsunami Disaster, Gary Pan
Capability Deployment In Crisis: Response To Asian Tsunami Disaster, Gary Pan
Research Collection School Of Accountancy
On 26 December 2004, an earthquake occurred under the Indian Ocean, 250 km northwest of the Indonesian island of Sumatra. According to the U.S. geological survey, the magnitude of the earthquake measured 9.0 on the Richter scale and the immense energy released from the earthquake triggered a series of tsunamis traveling at more than 600 km/h. The tsunami devastated the coastline of 13 countries, leaving more than 280,000 people dead and millions homeless. Soon after the disaster, the United Nations and the international community responded quickly with crisis relief operations for the nations affected. Unfortunately, these relief efforts soon ran …
Understanding Online Consumer’S Inter-Purchase Time, Youngsoo Kim
Understanding Online Consumer’S Inter-Purchase Time, Youngsoo Kim
Research Collection School Of Computing and Information Systems
This study is motivated by the premise that online consumers can make a purchase at any time of day if they have even a tiny time slot along with Internet access. Given the increased shopping time flexibility, we first examine the patterns of online purchase timing at an online shopping mall handling diverse products (e.g., Amazon.com). The results show (1) the breakdown of purchase timing regularity and (2) the change of weekly spike purchase occurrence. Second, we build online inter-purchase time and price promotion utilization models and estimate them with the data collected from one of the premier online shopping …
Managerial Incentives And Management Forecast Precision, Qiang Cheng, Ting Luo, Heng Yue
Managerial Incentives And Management Forecast Precision, Qiang Cheng, Ting Luo, Heng Yue
Research Collection School Of Accountancy
Managers have great discretion in determining forecast characteristics, butlittle is known about how managerial incentives affect these characteristics. This paperexamines whether managers strategically choose forecast precision for self-servingpurposes. Building on the prior finding that the market reaction to vague forecasts isweaker than its reaction to precise forecasts, we find that for management forecastsdisclosed before insider sales, more positive (negative) news forecasts are more (less)precise than other management forecasts. The opposite applies to managementforecasts disclosed before insider purchases. These results are consistent withmanagers strategically choosing forecast precision to increase stock prices beforeinsider sales and to decrease stock prices before insider purchases. …
An Investigation Of Decision Analytic Methodologies For Stress Identification, Yong Deng, Chao-Hsien Chu, Huayou Si, Qixun Zhang, Zhonghai Wu
An Investigation Of Decision Analytic Methodologies For Stress Identification, Yong Deng, Chao-Hsien Chu, Huayou Si, Qixun Zhang, Zhonghai Wu
Research Collection School Of Computing and Information Systems
In modern society, more and more people are suffering from some type of stress. Monitoring and timely detecting of stress level will be very valuable for the person to take counter measures. In this paper, we investigate the use of decision analytics methodologies to detect stress. We present a new feature selection method based on the principal component analysis (PCA), compare three feature selection methods, and evaluate five information fusion methods for stress detection. A driving stress data set created by the MIT Media lab is used to evaluate the relative performance of these methods. Our study show that the …
Transforming Finance For The Future, Siu Loon Hoe
Transforming Finance For The Future, Siu Loon Hoe
Research Collection School Of Computing and Information Systems
Significant changes in external market conditions have resulted in operations placing greater demands on the finance function. Traditional finance departments are increasingly expected to deliver more value and be more proactive in supporting the organization's overall business strategies. Unfortunately, many finance departments are not yet ready to meet such challenges. This article proposes a transformation process to reorganize present day finance functions to become a finance of the future. The proposed process applies tools such as best practices, outsourcing and technology to achieve a desired future outcome.
Performance Measurement Design For A Parcel Delivery Company, Junyu Choy, Nang Laik Ma, Ping Shung Koo
Performance Measurement Design For A Parcel Delivery Company, Junyu Choy, Nang Laik Ma, Ping Shung Koo
Research Collection School Of Computing and Information Systems
There were extensive researches on the topic of performance management in various organizations across multiple fields. Literature on performance measurements in logistics can be divided into specific measures and their application in the context or complete framework for performance measurements. In this paper, the focus of the discussion will be the formulation of the framework which handles performance measurements for package delivery service and how the metrics measure the performance and their application in the context of package delivery service.
Platform Regulation On Seller Heterogeneity, Ruhai Wu, Mei Lin
Platform Regulation On Seller Heterogeneity, Ruhai Wu, Mei Lin
Research Collection School Of Computing and Information Systems
On a "marketplace" platform, where two sides of users trade, the platform owner has an incentive to regulate its marketplace for a higher profit. This study focuses on a monopoly platform's nonpricing, regulatory strategies in governing quality heterogeneity of competing sellers. In contrast to related studies, we endogenize strategic interactions among platform users. Our model extends the circular city model to capture seller heterogeneity in both variety and quality. The closed-form equilibrium solution reveals a ripple effect that exerts competitive pressure from seller to seller at a diminishing magnitude. The equilibrium analysis enables us to connect the economic mechanisms in …
Architectural Control And Value Migration In Layered Ecosystems: The Case Of Open-Source Cloud Management Platforms, Richard Tee, C. Jason Woodard
Architectural Control And Value Migration In Layered Ecosystems: The Case Of Open-Source Cloud Management Platforms, Richard Tee, C. Jason Woodard
Research Collection School Of Computing and Information Systems
Our paper focuses on strategic decision making in layered business ecosystems, highlighting the role of cross-layer interactions in shaping choices about product design and platform governance. Based on evidence from the cloud computing ecosystem, we analyze how concerns about architectural control and expectations regarding future value migration influence the design of product interfaces and the degree of openness to external contributions. We draw on qualitative longitudinal data to trace the development of two open-source platforms for managing cloudbased computing resources. We focus in particular on the emergence of a layered "stack" in which these platforms must compete with both vertically …
Design Capital And Design Moves: The Logic Of Digital Business Strategy, C. Jason Woodard, Narayan Ramasubbu, F. Ted Tschang, V. Sambamurthy
Design Capital And Design Moves: The Logic Of Digital Business Strategy, C. Jason Woodard, Narayan Ramasubbu, F. Ted Tschang, V. Sambamurthy
Research Collection Lee Kong Chian School Of Business
As information technology becomes integral to the products and services in a growing range of industries, there has been a corresponding surge of interest in understanding how firms can effectively formulate and execute digital business strategies. This fusion of IT within the business environment gives rise to a strategic tension between investing in digital artifacts for long-term value creation and exploiting them for short-term value appropriation. Further, relentless innovation and competitive pressures dictate that firms continually adapt these artifacts to changing market and technological conditions, but sustained profitability requires scalable architectures that can serve a large customer base and stable …
Enforcing Secure And Privacy-Preserving Information Brokering In Distributed Information Sharing, Fengjun Li, Bo Luo, Peng Liu, Dongwon Lee, Chao-Hsien Chu
Enforcing Secure And Privacy-Preserving Information Brokering In Distributed Information Sharing, Fengjun Li, Bo Luo, Peng Liu, Dongwon Lee, Chao-Hsien Chu
Research Collection School Of Computing and Information Systems
Today’s organizations raise an increasing need for information sharing via on-demand access. Information brokering systems (IBSs) have been proposed to connect large-scale loosely federated data sources via a brokering overlay, in which the brokers make routing decisions to direct client queries to the requested data servers. Many existing IBSs assume that brokers are trusted and thus only adopt server-side access control for data confidentiality. However, privacy of data location and data consumer can still be inferred from metadata (such as query and access control rules) exchanged within the IBS, but little attention has been put on its protection. In this …
The Effect Of Crm Outsourcing On Shareholder Value: A Contingency Perspective, Kalaignanam Kartik, Tarun Kushwaha, Jan-Benedict E. M. Steenkamp, Kapil R. Tuli
The Effect Of Crm Outsourcing On Shareholder Value: A Contingency Perspective, Kalaignanam Kartik, Tarun Kushwaha, Jan-Benedict E. M. Steenkamp, Kapil R. Tuli
Research Collection Lee Kong Chian School Of Business
CRM refers to processes that involve interaction with end-users or customers. The increased emphasis on CRM today stems from changes in the business environment, availability of large amounts of data and advances in information technology.Outsourcing of customer relationship management (CRM) processes is rapidly becoming a competitive imperative for firms. However, there is little evidence on why the performance implications of outsourcing CRM processes differ so much across firms. In this study, the authors examine the impact of CRM outsourcing on shareholder value. The authors draw on insights from agency theory and the resource-based view of the firm in an international …
Technology Investment Decision-Making Under Uncertainty: The Case Of Mobile Payment Systems, Robert J. Kauffman, Jun Liu, Dan Ma
Technology Investment Decision-Making Under Uncertainty: The Case Of Mobile Payment Systems, Robert J. Kauffman, Jun Liu, Dan Ma
Research Collection School Of Computing and Information Systems
The recent launch of Google Wallet has brought the issue of technology solutions in mobile payments (m-payments) to the forefront. In deciding whether and when to adopt m-payments, senior managers in banks are concerned about uncertainties regarding future market conditions, technology standards, and consumer and merchant responses, especially their willingness to adopt. This study applies economic theory and modeling for decision-making under uncertainty to bank investments in m-payment systems technology. We assess the projected benefits and costs of investment as a continuous-time stochastic process to determine optimal investment timing. We find that the value of waiting to adopt jumps when …
Firm Strategy And The Internet In U.S. Commercial Banking, K. H. Goh, Robert J. Kauffman
Firm Strategy And The Internet In U.S. Commercial Banking, K. H. Goh, Robert J. Kauffman
Research Collection School Of Computing and Information Systems
As information technology (IT) becomes more accessible, sustaining any competitive advantage from it becomes challenging. This has caused some critics to dismiss IT as a less valuable resource. We argue that, in addition to being able to generate strategic advantage, IT should also be viewed as a strategic necessity that prevents competitive disadvantage in rapidly changing business environments. We test a set of hypotheses on strategic advantage and strategic necessity in the context of Internet banking investments among the entire population of the United States Federal Deposit Insurance Corporation (FDIC) banks from 2003 to 2005. We seek to understand whether …
Analyzing The Impact Of Cloud Services Brokers On Cloud Computing Markets, Richard D. Shang, Jianhui Huang, Yinping Yang, Robert J. Kauffman
Analyzing The Impact Of Cloud Services Brokers On Cloud Computing Markets, Richard D. Shang, Jianhui Huang, Yinping Yang, Robert J. Kauffman
Research Collection School Of Computing and Information Systems
This research offers a theoretical model of brokered services and provides an analysis of their impact on the cloud computing market with risk preference-based stratification of client segments. The model structures the decision problem that clients face when they choose among spot, reserved and brokered services. Although all the three types of services do not indemnify the cloud services client against other kinds of service outages, due to changes in market demand, service interruptions occur most frequently in the spot market, and are lower when brokered services are offered, and no risk of inter-ruption is involved in reserved services. Based …
The Pricing Model Of Cloud Computing Services, Jianhui Huang, Dan Ma
The Pricing Model Of Cloud Computing Services, Jianhui Huang, Dan Ma
Research Collection School Of Computing and Information Systems
Cloud computing service providers offer computing resource as a utility and software as a service over network. Many believe that Cloud computing is making an industry-wise paradigm shift for IT use. Besides its technique issues, the business feature of Cloud computing attracts our interests. Specifically the practice of Amazon EC2 introduces an interesting pricing scheme. Amazon provides users with virtual computing instances as a combination of interruptible service (i.e., spot instance) and uninterruptible service (i.e., on-demand and reserved instance). Spot instance is charged at a per use price which is dynamically changing over time; users of spot instance face the …