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Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak
Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak
Dariusz Jemielniak
This chapter is an attempt to analyze the social perception of a computer user as a fool in the eyes of IT support professionals. It relies on a storytelling analysis of anecdotes and horror stories of really stupid users, shared by IT support people on the Internet fora.