Business Commons^™

Creating Business Value From Digital Data Streams: The Role Of Organizational Interventions, Rajeev Sharma, Abhijith Anand, Tim Coltman

Abhijith Anand

No abstract provided.

Standardizing Web Analytics, Robert L. Nunez Ii

Robert L Nunez II

Using a combination of Google tools, the Marquette Libraries has been able to standardize their web analytics across multiple web platforms. Making it easier to interpret, analyze, and visualize the information provided within Google Universal Analytics. This presentation will take a quick look at Google Tag manager, how it can be used by non-developers, and how we have used the initial sets of data to make changes to the website.

Guest Editorial: Information Technology-Enabled Supply Chain Management, Tim Coltman, Samuel Fosso Wamba, Shahriar Akter, Eric Ngai

Tim Coltman

It is widely accepted that advances in information technology (IT) will generate new opportunities when suppliers, business partners and customers work together to co-create and co-produce value. However, results from prior studies show that the mere possession of IT is unlikely to generate business value. Rather, IT creates value when information – frequently produced by IT infrastructure – is used to support complementary organizational and human resources. Still, the hypothesis that greater investment in IT will generate business value requires caution. The focus of this special issue is to extend our understanding of how firms in a supply chain create …

Strategic It Alignment: Twenty-Five Years On, Tim Coltman, Paul Tallon, Rajeev Sharma, Magno Queiroz

Tim Coltman

No abstract provided.

Dss Use And Organizational Performance - Revisiting The Relationship, Abhijith Anand, Rajiv Kohli, Rajeev Sharma

Abhijith Anand

This research contributes to the literature on the antecedents of information systems (IS) use. Drawing from the management control systems literature, we argue that organizational performance is an important antecedent of IS use. Specifically, we argue that periods of performance decline are followed by increased use of decision support systems as managers try to diagnose the causes of performance decline. This offers an alternative perspective to prior literature that has primarily hypothesized a positive effect of IS use on organizational performance. Longitudinal data collected from a healthcare organization for a 5-year period is analyzed using distributed lag models. As hypothesized, …

How The Usage Of It Is Effecting Academic Libraries, Mohammed J. Sarwar

Mohammed J Sarwar

The purpose of this treatise is to determine how information technology is affecting the usage of services in the academic library. Various studies suggest that there has been a decline in usage of traditional face-to-face reference services. The majority of the college students prefer to use the Web instead of frequenting the library. Librarians and educators are concerned that these students are developing poor research skills if they only use the internet for research. Many of them are not familiar with the best electronic resources. Librarians may have less reference work but they will need to offer instruction on using …

Business & Environment Vs. Corporate Social Responsibilities, Ayo Onabajo

Ayo Onabajo

This report is based on my view of key requirements for implementing successful strategic sustainability of Environmental Management System, as a CSR in an organisation. The highlight of the report will include critical evaluation of implementing strategic sustainability of EMS in an organisational perspective to correspond with Nestlé

Towards Understanding Social Influence In On-Line Social Networks, Jerzy Surma, Małgorzata Rószkiewicz, Jacek Wójcik

Jerzy Surma

No abstract provided.

Extending And Accelerating Global Business-Education Partnerships, Dylan Kissane, John Farrell

Dylan Kissane

Senior management in contemporary graduate business education must respond are the trends that are leaving a marked impact on the traditional business models of business schools. Key stakeholders in the business education ecosystem, including the students, the corporate employers and the business schools themselves, demand more of graduate education in order that their respective careers flourish, future employees have the requisite skills and experience, and business education institutions survive. Yet as in any system, survival is but a minimum requirement; successful programs seek not only to survive but to thrive, embracing the change that these three trends place on graduate …

Distinguishing ‘Mhealth’ From Other Healthcare Services In A Developing Country: A Study From The Service Quality Perspective, Saradhi Motamarri, Shahriar Akter, Pradeep Ray, Chung-Li Tseng

Shahriar Akter

Mobile phones’ exponential growth is fuelling the emergence of mobile health (mHealth), thus contributing to healthcare services’ innovative transformation in developing countries. mHealth’s ubiquitous personalised capabilities obviate the access barriers and dismal performance of conventional systems, thus -therefore gaining popularity among patients. Researchers have focused on service quality – a vital element of service adoption – and sustainability. For mHealth to become a robust alternative, how patients perceive mHealth vis-à-vis conventional services must be understood. Comparative analysis studies between mHealth and conventional systems are scarce yet would contribute to theory and strengthen the antecedent phases to service quality, that is, …

Data Backup: Save Your Data And Browser Bookmarks, James Gross

James Gross

Article discusses the need to back up one's data. Stresses the need for a backup plan and for periodic backups. Also reference to saving a copy of one's computer browser bookmarks in case of a computer failure.

Teaching Evaluation (Fall 2014), Hwee-Joo Kam

Hwee-Joo Kam

No abstract provided.

Liquid Collaboration, Dariusz Jemielniak, Tomasz Raburski

Dariusz Jemielniak

In the chapter present the results of an analysis of the social organization of Wikipedia, the largest collaborative movement of humankind, based on the theoretical framework offered by Zygmunt Bauman. The development of info-communal approach is possible as a result of what we propose to call “liquid collaboration”, relying on short-term fragile interactions, non-personal and transient cooperation, all directly related to virtual and liquid identities. As hypothesized by Bauman, this mode of work and social interaction is also marked with peer control and organizational surveillance. MThrough Bauman’s conception of the moral social being, as well as free information movement and …

Technostress-Induced Scr Patterns And Performance, Christoph Weinert, Christian Maier, Sven Laumer

Christian Maier

No abstract provided.

Economic Aspects Of Internet Security, Henk Lm Kox, Bas Straathof

Henk LM Kox

An economic perspective on Internet security is useful not only for identifying weak spots, but also for finding solutions to security problems. It focuses on the behaviour and economic incentives of both infrastructure providers and end users. Individual parties may have insufficient incentives to invest in cybersecurity. The free play of markets markets may not deliver a socially optimal level of security on the Internet for at least three reasons: information asymmetry, externalities and market power. Information asymmetry might occur in various situations. For example, end users are not able to verify whether an Internet Service Provider (ISP) correctly informs …

A Performance Measurement Framework For It Service Management, Francis Gacenga Dr.

Francis Gacenga Dr.

The use of Information Technology (IT) has become more pervasive and, progressively, there has been a shift from a technology focus to a service focus in managing IT. The performance measurement of IT service management (ITSM) is a major challenge faced by organisations adopting best practice frameworks. The extensive adoption of ITSM frameworks by organisations may point to the acceptance by IT service managers that best practice frameworks such as Information Technology Infrastructure Library (ITIL®) and standards such as ISO/IEC 20000 can deliver real operational efficiencies, ultimately translating into business benefits. Some organisations implementing ITSM initiatives have reported realisation of …

Classroom Design And Teachers’ Performance In Selected Secondary Schools In Ogun State, Nigeria, Olukunle Saheed Oludeyi

Olukunle Saheed, OLUDEYI

Studies on classroom design, most especially in Nigerian secondary schools, are seriously lacking. With particular focus on selected teachers in Ogun State, this ex-post facto research examined classroom design and its influence on teachers’ performance in teaching job. A total of 128 participants were randomly selected from 16 secondary schools in Ijebu Ode and 128 questionnaires titled ‘Scale on Classroom Design and Teachers Performance’ (SCDTP) with reliability co-efficient of 0.82 obtained through cronbach alpha method was developed and administered on the target participants. 96 instruments, constituting 75% of the total administered, were however returned and analysed. Simple percentage and Chi-square …

Engineering Innovative Mobile Data Services: Developing A Model For Value Network Analysis And Design, Mutaz M. Al-Debei, Enas M. Al-Lozi, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

Purpose – This study aims to analytically develop a reference model for engineering (i.e. analysis, design, development, evaluation, delivery, maintenance, modification, and management) powerful value networks capable of creating innovative mobile data services. Design/methodology/approach – The paradigm followed is that of Design-Science Research (DSR) which incorporates two main iterative processes: build and evaluate. For building the model (i.e. the design science artifact in this research), we followed three iterations: (1) Literature Review Analysis; (2) Semi-Structured Interviews analyzed through content analysis; and (3) examination of real-life case studies. But for evaluating the model, we utilized the NTT DoCoMo’s i-mode case. Findings …

A Value-Based Approach For Explaining The Adoption Intention Of Mobile Data Services, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

This study aims at explaining the factors affecting the adoption intention of mobile data services from the perspective of consumers as users. In this study we focus on the value users can potentially gain from using these services. We hypothesize that if we can examine users' utilitarian, hedonic, uniqueness, epistemic and economic value, then we can explain and predict their intention to use mobile data services. Our results show that utilitarian value is according to previous studies an important adoption factor. Additionally, economic value is also important and significant. Nevertheless, it seems that in our context, hedonic, uniqueness, and epistemic …

Cfp: Handbook Of Research On Technological Applications And Innovation For Economic Development, Deogratias Harorimana Mr

Dr Deogratias Harorimana

The innovation in the 21st century goes significantly beyond the high-tech picture driven by small or large industry clusters in a specific region-typically Silicon Valley and M4Corridor. The future of innovation will lie within knowledge management and seamless technological applications. These will be supported by planned funding strategies, possibly with clients as drivers of the innovation. This view seems to be supported by the UK government “Technology and Innovation Futures” (2011); the USA government (2011), study into which leading scholars concede that the future innovation and technological applications for economic growth will include products and processes, improvements in areas such …

What Cost Knowledge Management? The Example Of Infosys., Chris Kimble

Chris Kimble

The term knowledge management (KM) first came to prominence in the late 1990s. Although initially dismissed as a fad, KM continues to be featured in articles concerning business productivity and innovation. And yet, clear-cut examples that demonstrate the success of KM are few and far between. A brief examination of the history of KM explores the reasons for this and looks at some of the assumptions about what KM can achieve. A subsequent analysis of the experiences of Infosys with KM shows that for KM to be successful, organizational leaders need to engage in a continuous process of modification and …

Hybrid Mail And Lights-Out Factory, Jacob Johnsen

Jacob Johnsen, MSc

Based on new technological possibilities a completely automatic factory for production of letters is now possible. Jacob Johnsen explains how.

Sensitivity Analysis And Optimization For Selected Supply Chain Management Issues In The Company – Using System Dynamics And Vensim, Elżbieta Kasperska, Elwira Mateja-Losa, Rafał Marjasz

Journal of Entrepreneurship, Management and Innovation JEMI

The aim of our paper is to present the new results of research work on optimization and simulation for some logistic problems in the company. The System Dynamics (SD) method and the Vensim simulation language are applied in order to solve specific managerial problems described by Forrester in the model of supply chain. The historical model of Customer-Producer-Employment System by Forrester (Forrester, 1961) has not been examined with the sensitivity analysis, from the “automatic” testing perspective. Optimization experiments have not been conducted, either. It is surprising, since the model is old and widely known. The opportunities offered by the Vensim …

Validation Of System Dynamics Models – A Case Study, Justyna Lemke, Małgorzata Łatuszyńska

Journal of Entrepreneurship, Management and Innovation JEMI

The purpose of this article is the analysis of the system dynamics model validation illustrated by the example of a model of the manufacturing resource allocation. In the first part of the article the authors present an overview of the definitions of validation and verification that can be found in the reference literature. Also, they emphasize the role which validation and verification play in the modeling process. Furthermore, they discuss the techniques of system dynamics model validation with particular focus on tests of the model structure, behavior and policy implications. The second part of the article contains an example of …

Technology Transfers And Knowledge Management In Developing Economies: Case Study Of An Indonesian Manufacturer, Wahyudi Wibowo

Journal of Entrepreneurship, Management and Innovation JEMI

International technology transfers are crucial for developing economies since they may operate as one of the key drivers in the economies’ development path. Previous studies have acknowleged some channels of technology transfers for developing economies. Nevertheless, the precise mechanisms of how the technology transfers would occur and take effect in each of the recipient economies and their domestic companies are still to be explored. Furthermore, understanding domestic companies knowledge management is important since it would determine the absorptive capacity of the company toward advanced foreign technologies. This study uses a case of technologically intermediate-level Indonesian manufacturer to show evidence of …

The Modeling Process Of The Materials Management System In A Manufacturing Company Based On The System Dynamics Method, Małgorzata Baran

Journal of Entrepreneurship, Management and Innovation JEMI

The article presents the steps of modeling of the material management system in a manufacturing company. First, the modeling procedures indicating by Forrester, Łukaszewicz, Souček, Tarajkowski and Sterman were described and the essence of materials management in a manufacturing company was presented. Next, modeling of the materials management system was shown - step by step. Initially, the variables of the mental model connected with materials were defined, then variables in casual loop diagrams were linked. Diagrams were transformed into a simulation model that has been verified. The validation of the simulation model was conducted by using the following methods: assessing …

Ensuring Benefits Realisation From Erp Ii: The Csf Phasing Model, Andrew Laurence Norton, Yvette May Coulson-Thomas, Colin Joseph Coulson-Thomas, Colin Ashurst

Andrew Laurence Norton

Purpose – Delivering benefits from ERP II is challenging and the purpose of this paper is to investigate the allocation of resources contributing towards benefits realisation.

Design/methodology/approach – A case-study investigation was based on a five-month placement within the project team of an organisation implementing ERP II. A critical success factors (CSF) phasing model was developed in order to categorise invested resources. Participant observations formed the first stage of the research and two years post implementation the observations were presented back to four key members of the project team to identify which invested resources contributed towards benefits realisation. Subsequently, the …

Smart Regions. Two Cases Of Crowdsourcing For Regional Development, Steffen Roth, Jari Kaivo-Oja, Thomas Hirschmann

Dr. Steffen Roth

Despite a certified need for stronger ties between regional entrepreneurial ecosystems and larger networks, and despite an emerging discourse on beneficial interlinks between crowdsourcing and urban development, the relationship between crowdsourcing and regional development is underexplored. Unlike the few existing reports on voluntary bottom-up crowdsourcing initiatives for regional development, the focus of the present article is on two cases of top-down initiatives of crowdsourcing for regional development launched by institutional actors in the Swiss Canton of Valais and the Italian autonomous province, South Tyrol. The results of a comparison of the two cases suggest consideration of the strength of regional …

The Quality And Acceptance Of Websites: An Empirical Investigation In The Context Of Higher Education, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

The aim of this study is to explain the main factors affecting behavioural intentions of students to regularly use university websites in the future. Universities are investing millions of dollars in developing high quality websites as they believe that this course of action can provide them with significant strategic benefits. Notwithstanding, little is known about what attracts students to regularly use university websites and our understanding in this context is by no means complete. Aiming to advance our knowledge in this domain, this study utilises a novel model that is developed on the basis of three well-established theories in the …

Developing And Implementing A Web Portal Success Model, Dima Jalal, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

The emergence and subsequent spreading of new technologies, such as Web portals, has changed the way people handle information, communicate, share knowledge, and perform tasks. The use of different information technologies and systems offers the potential for substantially improving performance not only at the organizational level but also at the individual level. However, performance gains are often obstructed by users' unwillingness to accept and use available systems and technologies. This paper aims at examining the role of Web portals in improving the overall performance at the individual level in terms of task productivity and innovation, customer satisfaction, and management control. …