Business Commons^™

What Is Better Accounting?, Shyam Sunder

Shyam Sunder

No abstract provided.

Mobile Dm Coupon Promotion In Japan: A Case Study On Response Behavior Changes In Services Consumptiona, Fumiyo Kondo, Yasuhiro Uwadaira, Mariko Nakahara, Shahriar Akter

Shahriar Akter

This chapter investigates the changes in customers' responses to mobile direct mail (DM) coupons on the shop visit probability (SVP) of a beauty parlor. Two experiments were carried out to examine the promotional effects of mobile DM coupons. The first experiment, conducted in 2004, compared mobile DM coupons with postcard DM coupons. The mobile DM coupons were found to have no effect on SVP, although positive effects were observed for postcard DM coupons. The second experiment, conducted in 2005 with three types of mobile DM coupons, compared the responses of new customers with those of repeat customers. The results varied …

Gradual Changes In Repeat Customers' Adoption Behavior Toward Responses To Mobile Direct Mail Coupon Promotions, Shahriar Akter

Shahriar Akter

Service businesses record the number of visitors as a measure of the performance of their business. However, summarized observations such as the total number of visits per month provide little insight on individual-level visiting behavior. In addition, behavior may change over time, especially in a swiftly changing environment induced by mobile promotions. This paper presents an individual level model for shop visiting behavior based on data of a beauty salon. The model focuses on gradual changes toward responses to mobile direct mail (DM) coupons based on the shop visit interval (SVI) of the beauty salon. This means that as someone …

Selecting International Modes Of Entry And Expansion, Gregory E. Osland, Charles R. Taylor, Shaoming Zou

Gregory E. Osland

Selecting a mode for entering or expanding in a foreign market is a crucial strategic decision for an international firm. This article identifies and compares the most influential factors that affect the international modes of entry and expansion decisions of US and Japanese firms. Using mail surveys, this is one of the first studies on this subject to collect data from top executives in both Japan and the USA. Findings reveal that the Japanese are particularly sensitive to external risk and other target market factors. For Americans, company factors, such as international experience, appear to be most important when selecting …

Cross-Cultural Customer Satisfaction Of High Technology Companies In China, India, And Japan, William Bleuel, Darrol Stanley

William H. Bleuel

Customer satisfaction has become a very important aspect of business management in the high technology market. Companies that provide products and services world-wide often are concerned that customer satisfaction may be impacted by cultural differences. This study examines measures of customer satisfaction in China, India and Japan to determine whether or not there is a difference in satisfaction scores for field service, depot repair and help desk. The statistical results at a 5% confidence level indicate there is a difference in customer perception in all service support areas. The results clearly indicate that companies need to understand these differences in …

A Dynamic Analysis Of The Impact Of Uncertainty On Import- And/Or Export-Led Growth: The Experience Of Japan And The Asian Tigers, Renuka Mahadevan, Sandy Suardi

Sandy Suardi

Increasing integration of the Asian Tigers with the world economy through trade has exposed their income and trade to greater uncertainty and volatility. This paper models uncertainty in trade and income and re-examines the stability of the trade-growth nexus for Japan and the Asian Tigers in a dynamic framework. We find that in a volatile environment Japan's GDP growth is only import-led while Hong Kong's GDP growth is both export and import growth-led. On the other hand, incorporating uncertainty breaks the causal link between Korea's GDP growth and trade but it does not affect Taiwan's mutually causative relationship between GDP …

German, French And British Manufacturing Strategies Compared: A Growth Towards Each Other, Arnoud De Meyer

Arnoud DE MEYER

Manufacturing has gained over the last years in attention as a tool to create competitive advantage. For four years now a survey has been carried out by a research team at Insead to build a database on the manufacturing strategies as they are defined and implemented by large European companies. In this paper some of the 1987 data are presented, and a comparison of manufacturing strategies of large companies in the three most important European countries is made. Though the most important conclusion is that there are only slight differences between the three countries, one can see some difference in …

Flexibility: The Next Competitive Battle: The Manufacturing Futures Survey, Arnoud De Meyer, Jinichiro Nakane, Jeffrey M. Miller, Kasra Ferdows

Arnoud DE MEYER

Over the past 4 years research teams from INSEAD (Fontainebleau), Boston University and Waseda University (Tokyo) have administered a yearly survey on the manufacturing strategy of the large manufacturers of the three industrialized regions of the world. In this paper the results for the 1986 survey are compared. One of the most striking results of that year’s survey is the emphasis some of the more advanced manufacturers put on their efforts to overcome the trade-off between flexibility and cost efficiency. In particular for the Japanese respondents these attempts become clear. Europeans and North Americans are not yet seizing the opportunity …

An Economic Analysis Of Fertility, Market Participation And Marriage Behaviour In Recent Japan, David K. C. Lee, Chin Lee Gan

David LEE Kuo Chuen

This is the 1st attempt in modelling fertility, labor force participation and marriage rate using Japanese data. The authors use Butz and Ward's model and extend it to a simultaneous equation system as in the case of Winegarden. Although the estimates obtained by Full Information Maximum Likelihood and Three Stage Least Squares of the model are statistically significant, some of the signs of the estimates are not consistent to a priori predictions. The crux of the model is that an increase in the wages of men has an unambiguous positive effect on fertility, whereas an increase in wages of women …

Japanese Attitudes Toward American Business Involvement In Japan: An Empirical Investigation Revisited, Syed H. Akhter, Toshikazu Hamada

Syed H. Akhter

Generation Xers in Japan continue to draw increasing attention not only because they constitute a promising segment for many products and services but also because they are expected to play a critical role in shaping their country’s political and economic relations with other countries. This paper examines their attitudes toward US products, businesses, and government. It also examines their behavioral intentions and their expectations of their government in terms of managing American business involvement in Japan. Findings and implications are presented.

Nummi – Japanische Produktionskonzepte In Den Usa, Lowell Turner

Lowell Turner

[Excerpt] NUMMI, die Produktionsstätte des Joint-Venture von General Motors und Toyota, hat Modellcharakter für die gesamte US-Automobilindustrie erlangt und gilt mittlerweile als Paradebeispiel fur eine erfolgreiche Reorganisation der Arbeit. Das »Geheimnis« von NUMMI (New United Motor Manufacturing Inc.) liegt - kurz gefaβt - in der Übertragung von japanischen Produktionskonzepten mit entsprechend sozialpartnerschaftlichen Beziehungen zwischen Arbeitnehmern und Management, Teamarbeit, hoher Arbeitsintensität und groβerer Verantwortung der Beschäftigten für ihren Arbeitsbereich in eine gewerkschaftlich organisierte amerikanische Automontagestätte - mit dramatischen Ergebnissen hinsichtlich Produktivität und Produktqualität. Kein Wunder, daβ amerikanische Automobil-Manager - nicht nur bei GM, sondern auch bei Ford und Chrysler - darauf …

Asian Expatriate Development: A Comparative Study Of Japanese, Korean And Singaporean Expatriates, A. Ahad M. Osman-Gani, Wee Liang Tan

Wee Liang TAN

Owing to rapid internationalization of business activity, human resource development (HRD) has become increasingly important in recent years. This is especially true when domestic human resource management takes on international dimensions as it deals more with multicultural workforce. International HRD, much of it embodied in cross-cultural training, has been proposed by many scholars as a means of facilitating more effective interaction among managers, employees and customers from different national-cultural backgrounds. Despite the need for cross-cultural skills and the shortage of managers who possess these skills, most human resource decision-makers do nothing in terms of cross-cultural training for their employees. Studies …

Classical, Stewardship And Market Perspectives On Accounting: A Synthesis, Shyam Sunder

Shyam Sunder

No abstract provided.

Managing Transformational Change: The Role Of Human Resource Professionals, Thomas A. Kochan, Lee Dyer

Lee Dyer

[Excerpt] Can the United States maintain its traditional position of economic leadership and one of the world's highest standards of living in the face of increasing global competition? Concerned observers cite the following negative news: lagging rates of productivity growth, non-competitive product quality in key industries, structural inflexibilities, and declining real wage levels and flat family earnings (Carnavale, 1991). Further, they offer a plethora of proposed solutions covering both broad public policies and more specific firm-level policies and practices.

Effects Of Board Structure On Firm Performance: A Comparison Between Japan And Australia, Ingrid Bonn, Toru Yoshikawab, Phillip Phanc

Ingrid Bonn

This article compares the effects of board size, proportion of female directors, proportion of outside directors and average age of directors on firm performance in Japanese and Australian firms. We found that board size and age of directors were negatively associated with the performance of Japanese firms. For Australian firms, outsider ratio and female director ratio were positively associated with performance.

Design And Implementation Of Contracts: A Comparison Of Factor Markets Relevant To Financial Reporting In Japan And The U.S, Shyam Sunder

Shyam Sunder

Why Do Bank Automatic Teller Machines Shut Down At 7 P.M.?, J. Mak, Shyam Sunder, Shigeyuki Abe, Kazuhiro Igawa

Shyam Sunder

No abstract provided.

Why Are There So Many Small Shops In Japan?, Shyam Sunder, James Mak

Shyam Sunder

No abstract provided.

Modernizing Small Manufacturers In Japan: The Role Of Local Public Technology Centers, Philip Shapira

Philip Shapira