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Full-Text Articles in Business
Employee Perceptions Of Honesty And Integrity Within National Park Service Leadership, Christy Lea Strand
Employee Perceptions Of Honesty And Integrity Within National Park Service Leadership, Christy Lea Strand
Doctoral Dissertations and Projects
This study focuses on employee perceptions of leadership honesty and integrity within the National Park Service in response to the 2018 Federal Employee Viewpoint Survey results. Answers to two questions on the survey returned highly negative reactions to employee perspectives on senior leaders’ honesty and integrity and low measures of employee motivation and commitment levels. The qualitative nature of the research presents a case study design that develops an understanding of negative employee perceptions of honesty and integrity within leadership and employee commitment and motivation. It addresses the general problem of negative employee perceptions of leadership honesty and integrity and …
A Quantitative Examination Of The Relationship Between Leadership And Organizational Commitment In Employees Of Faith-Based Organizations, Kimberly Ann Maiocco
A Quantitative Examination Of The Relationship Between Leadership And Organizational Commitment In Employees Of Faith-Based Organizations, Kimberly Ann Maiocco
Doctoral Dissertations and Projects
The objective of this research was to examine the relationship between leadership practice and organizational commitment in employees in faith-based organizations. The research utilized Bass and Avolio's Multifactor Leadership Questionnaire (MLQ) Leader Form and Meyer and Allen’s Three-Component Model (TCM) Employee Commitment Survey. The purpose of the research was to determine whether there was a relationship between leadership style and organizational commitment. Attributed idealized influence (IIA), behavioral idealized influence (IIB), inspirational motivation (IM), and contingent reward (CR) predicted affective commitment. Attributed idealized influence (IIA), inspirational motivation (IM), intellectual stimulation (IS), individual consideration (IC), active management-by-exception (MBEA), and transactional leadership predicted …
A Quantitative Examination Of The Relationship Between Servant Leadership And Age On Organizational Commitment In Faith-Based Organizations, Frank Deno
Doctoral Dissertations and Projects
Servant leadership has grown slowly over the past four decades as an organizational style of leadership. Servant leadership is an excellent style for developing followers into their full potential, as it focuses first on the individual, while simultaneously developing capacity to achieve organizational goals. The workforce is constantly circulating, with older workers retiring and younger workers coming into the workforce. There are many factors influencing workers’ commitment to their organization, age is one of these factors and perception of leadership is another. Younger workers have different needs and different motivations than older workers. Faith-based organizations are a smaller segment of …
Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson
Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson
Kendrick W. Brunson
The success or failure of service-based organizations is determined in large part by consumers’ perceived value of those services. Value can be measured in terms of consumers’ perceived performance quality in comparison with the cost to consumers of purchasing the service. The ideal goal of service marketing organizations is to obtain and maintain a loyal base of delighted customers. Loyalty can be measured in terms of customer satisfaction, retention levels, and perception of service quality. In the higher education industry, private institutions compete for student enrollment with state-funded institutions on factors other than cost value. Standard quality and satisfaction survey …