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Liberty University

2023

Strategy

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Improving Strategic Management Planning In Non-Profit Organizations: Federally Qualified Health Centers, Esther Taylor Dec 2023

Improving Strategic Management Planning In Non-Profit Organizations: Federally Qualified Health Centers, Esther Taylor

Doctoral Dissertations and Projects

This qualitative multiple case study included the challenges non-profits, specifically Federally Qualified Health Centers (FQHC) leaders face when utilizing ineffective methods for strategic planning and management. The researcher conducted 21 semistructured interviews with critical decision makers involving executive, senior, and middle managers at three health centers in Texas to obtain a better understanding of their perspective on strategic planning and management. The results of the findings revealed that FQHC leaders face many barriers that limit their success or expansion of the mission, organizational growth, financial stability, and strategic alliances. However, the results demonstrated that leaders from non-profits, particularly FQHCs can …