Business Commons^™

Developing A Customized Program Assessment Methodology For Assurance Of Learning: A Case Study, Hope Baker, Dorothy Brawley, Jane E. Campbell, Ernest Capozzoli, Linda Malgeri, Gary B. Roberts

Faculty and Research Publications

For most academic institutions, selecting and/or designing a Program Assessment methodology for Assurance of Learning is a challenging task. This paper describes the steps taken to establish goals, values and criteria driving this process for a College of Business. In this case analysis, we document the options we explored in finding the right vehicle for our particular situation. Our experience with a beta test and full rollout of our Program Assessment is detailed. After considerable research and a trial and error process, we have implemented a hybrid Program Assessment approach for our undergraduate students. This approach includes a business simulation …