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Bad News Reporting On Troubled It Projects: The Role Of Personal, Situational, And Organizational Factors, Chongwoo Park
Bad News Reporting On Troubled It Projects: The Role Of Personal, Situational, And Organizational Factors, Chongwoo Park
Computer Information Systems Dissertations
An individual’s bad news reporting behavior has been studied from a number of perspectives and has resulted in a variety of research streams including the MUM effect (or reluctance to transmit bad news), whistle-blowing, and organizational silence. While many scholars in different areas have studied reporting behavior, it has not been widely discussed in the information systems literature. This dissertation research addresses an individual’s bad news reporting behavior (and its antecedents) in the troubled IT project context. Many social phenomena are multi-causal (Hollander 1971). The silence phenomenon involved in an individual’s bad news reporting behavior is multi-causal too. While prior …