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Why Software Projects Escalate: An Empirical Analysis And Test Of Four Theoretical Models, Mark Keil, Joan Mann, Arun Rai
Why Software Projects Escalate: An Empirical Analysis And Test Of Four Theoretical Models, Mark Keil, Joan Mann, Arun Rai
Computer Information Systems Faculty Publications
Software projects can often spiral out of control to become runaway systems that far exceed original budget and schedule projections. The behavior that underlies many runaway systems can best be characterized as escalation of commitment to a failing course of action. The objectives of this study were to: (1) understand the extent to which IS projects are prone to escalate, (2) compare the outcomes of projects that escalate with those that do not, and (3) test whether constructs associated with different theories of escalation can be used to discriminate between projects that escalate and those that do not. A survey …