Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 3 of 3
Full-Text Articles in Business
The International Hotel Industry In The New Millennium, Robert A. Brymer, A.J Singh
The International Hotel Industry In The New Millennium, Robert A. Brymer, A.J Singh
Hospitality Review
The top priorities of 170 hotel managers from 25 countries were identified as human capital, understanding customers, use of capital, alignment of stakeholder interests, use of information technology, and valuing brands in a Cornell University study.' The authors discuss how managers in a hotel's functional departments are ultimately responsible for addressing each of these concerns and issues.
Sandals Resorts International: The Quality Advantage, Ben Henry
Sandals Resorts International: The Quality Advantage, Ben Henry
Hospitality Review
Founded in 1981, Sandals Resorts International is now 17 properties and 3,880 rooms, and also has become a world-class success story with one of the 10 most recognizable brand names in the international hospitality industry, according to the author, group director for human resources development and training for Sandals.
Strategic Directions Of Hotel Industry Expectations, John W. O'Neill
Strategic Directions Of Hotel Industry Expectations, John W. O'Neill
Hospitality Review
A factor analysis is presented which indicates that among 20 potential strategic issues reated by hotl industry executives three fundamental strategic directions exist. The author summarizes an empiracle study that queried these individuals' beliefs regarding strategic issues they rated at most important.