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Full-Text Articles in Business
Microcomputers And The Hotel Executive, Alan J. Parker
Microcomputers And The Hotel Executive, Alan J. Parker
Hospitality Review
Microcomputers are emerging as a potent source for decision- making for hotel management. This article provides the hotel executive with a short course on the possibilities of microcomputers in his or her everyday work.
The "Beef" About Beef, Leonard Berkowitz
The "Beef" About Beef, Leonard Berkowitz
Hospitality Review
The grading of beef has become a controversial issue, with both government and the cattle industry working to ensure uniformity. The author contends that meat quality, and the resulting tenderness, juiciness, and flavor desired by consumers, is being threatened by such pressures and actions.
Interpersonal Techniques Boost Your "Hospitality Batting Average", Gary S. Dessler
Interpersonal Techniques Boost Your "Hospitality Batting Average", Gary S. Dessler
Hospitality Review
The ability to listen and comprehend the intrinsic meaning behind the words people are saying is an important skill for those in the hospitality industry. The author provides some prescriptions for "winning friends and influencing people.”
Evaluating Hotel Marketing Effectiveness: The Audit, Peter Goffee
Evaluating Hotel Marketing Effectiveness: The Audit, Peter Goffee
Hospitality Review
Hotel management is increasingly looking for ways to evaluate marketing effectiveness. A system is needed to assess objectives, strategies, and performance. The Marketing Audit provides a workable, worthwhile tool for managers to assess current performances and long-range goals.
Sexual Harassment:A Long-Dormant Demon, Ello C. Bellucci
Sexual Harassment:A Long-Dormant Demon, Ello C. Bellucci
Hospitality Review
Because of its service nature, the hospitality industry is especially prone to cases of sexual harassment in the workplace, particularly from female employees. The author discusses Title VII of the Civil Rights Act of 1964 and the legal and moral implications of its guidelines for the industry.
Labor Cost Analysis For The Food Service Industry, Steven V. Moll
Labor Cost Analysis For The Food Service Industry, Steven V. Moll
Hospitality Review
There are many factors which can assist in controlling the cost of labor in the food service industry. The author discusses a number of these, including scheduling, establishing production standards, forecasting workloads, analyzing employee turnover, combating absenteeism, and controlling overtime.
America's Melting Pot, Peter Claudio Martini
America's Melting Pot, Peter Claudio Martini
Hospitality Review
The American public, in its increasing attention to foods, is demonstrating a desire for greater variety in restaurant service and foods. The author assesses recent restaurant food trends, including the emphasis on light food, entertainment in dining, and a broader range of ethnic foods.
Growth Of The Food Service Industry, Donald Greenaway
Growth Of The Food Service Industry, Donald Greenaway
Hospitality Review
The food service industry has come into its own recognition as a growing segment of the total food market. The author looks at the recent expansion of the industry in volume, diversification of restaurant types, and menu variety