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Florida International University

Series

2017

Social Exchange Theory

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Full-Text Articles in Business

An Empirical Study Of Health Information Exchange Success Factors, Peng Zhang Jul 2017

An Empirical Study Of Health Information Exchange Success Factors, Peng Zhang

FIU Electronic Theses and Dissertations

The healthcare system in the US faces substantial challenges related to cost, access and quality. Health Information Exchange (HIE) has been widely viewed as a viable solution for dealing with those challenges. Despite the potential contributions to the healthcare system that HIE promises, adoption and use of HIE have always been difficult, and the past two decades have witnessed significant HIE implementation failures.

The limited understanding of HIE is a major obstacle for HIE success. Only recently in-depth research about HIE starts to appear in top IS journals. In addition, the uniqueness of healthcare industry adds to the complexity to …