Open Access. Powered by Scholars. Published by Universities.®
California State University, San Bernardino
Journal of International Technology and Information Management
Articles 1 - 11 of 11
Full-Text Articles in Business
The Impact Of The Web And Social Media On The Performance Of Nonprofit Organizations, Namchul Shin
The Impact Of The Web And Social Media On The Performance Of Nonprofit Organizations, Namchul Shin
Journal of International Technology and Information Management
This research empirically analyzes the impact of both the Web and social media on the performance of nonprofit organizations by using 100 nonprofit organizations ranked by web traction measures, including Facebook Likes and Twitter Followers. Our findings from ANOVA and non-parametric tests demonstrate that nonprofit organizations with higher web traction have greater contributions and grants than others with lower web traction. These findings suggest that the use of the Web coupled with social media promotes better, interactive (two-way) communications with the public, as well as fundraising and that nonprofit organizations that attract more supporters on the Web and social media …
The Classification Performance Of Multiple Methods And Datasets: Cases From The Loan Credit Scoring Domain, Jozef Zurada, Niki Kunene, Jian Guan
The Classification Performance Of Multiple Methods And Datasets: Cases From The Loan Credit Scoring Domain, Jozef Zurada, Niki Kunene, Jian Guan
Journal of International Technology and Information Management
Decisions to extend credit to potential customers are complex, risky and even potentially catastrophic for the credit granting institution and the broader economy as underscored by credit failures in the late 2000s. Thus, the ability to accurately assess the likelihood of default is an important issue. In this paper the authors contrast the classification accuracy of multiple computational intelligence methods using five datasets obtained from five different decision contexts in the real world. The methods considered are: logistic regression (LR), neural network (NN), radial basis function neural network (RBFNN), support vector machine (SVM), k-nearest neighbor (kNN), and decision tree (DT). …
The Study Of Competitive Priorities And Information Technology Selection: Exploring Buyer And Supplier Performance, Thawatchai Jitpaiboon
The Study Of Competitive Priorities And Information Technology Selection: Exploring Buyer And Supplier Performance, Thawatchai Jitpaiboon
Journal of International Technology and Information Management
Competitive priorities are the critical operational dimensions a process or supply chain must possess to satisfy its internal or external customers. The concept of competitive priorities is very important to organizations because it helps them set up achievable goals and it has long been known to be associated with organizational performance. This research introduces an alternative theory to explain the mechanism by which the buying firms and suppliers adopt different competitive priorities as they enter into buyer-supplier relationships and to explore further how technology choices influence the competitive priority adaptation. Using empirical data collected from the Society of Manufacturing Engineer’s …
Systems Dynamics Modeling For Collaboration And Information Sharing On Supply Chain Performance And Value Creation, Frank Lin, Conrad Shayo
Systems Dynamics Modeling For Collaboration And Information Sharing On Supply Chain Performance And Value Creation, Frank Lin, Conrad Shayo
Journal of International Technology and Information Management
Collaborations among various parties of the supply chain system are becoming more important in improving performance and creating value. Information sharing plays a vital role in supply chain management. This study proposes a general model for identifying interrelationships among information sharing, collaboration and supply chain performance. Then a systems dynamics approach is used to examine how information sharing and collaboration influence supply chain performance and value creation.
Managing Virtual Team Performance: An Exploratory Study Of Social Loafing And Social Comparison, Limin Zhang, Fang Chen, Joseph Latimer
Managing Virtual Team Performance: An Exploratory Study Of Social Loafing And Social Comparison, Limin Zhang, Fang Chen, Joseph Latimer
Journal of International Technology and Information Management
This study investigates the effects of social comparison and social loafing on virtual team performance when teams engage in asynchronous ideation process. The results of the study suggest that the effects of social comparison and social loafing co-exist in virtual teams. Team members may choose to engage in different behaviors (social loafing vs. social comparison) in different team interactions. Furthermore, team members tend to elaborate on the ideas generated by co-workers. As a result, teams with less social loafing will produce richer elaboration on ideas generated.
Impacts Of It Resources On Business Performance Within The Context Of Mergers And Acquisitions, Viet T. Dao
Impacts Of It Resources On Business Performance Within The Context Of Mergers And Acquisitions, Viet T. Dao
Journal of International Technology and Information Management
No abstract provided.
Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs
Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs
Journal of International Technology and Information Management
The link between IT investment and firm performance is indirect due to the effect of moderating variables. Employing a sample of 589 manufacturing firms based in the U.S., building on resource- and knowledge-based theories and the marketing literature, we use structural equation modeling to investigate the relationship between firm extent of IT usage, knowledge acquisition from customers and suppliers, competitive advantage and firm financial performance. Our results indicate that firm extent of IT usage positively impacts both knowledge from both customers and suppliers, which positively affect firm competitive advantage that, in turn, positively impacts firm financial performance. Further, our results …
It Alignment With Business Strategies In Healthcare Organizations: An Empirical Analysis, Zach G. Zacharia, David S. Preston, Chad W. Autry, Charles W. Lamb
It Alignment With Business Strategies In Healthcare Organizations: An Empirical Analysis, Zach G. Zacharia, David S. Preston, Chad W. Autry, Charles W. Lamb
Journal of International Technology and Information Management
This paper describes a study that assessed the performance implications of aligning information technology (IT) strategy to overall business strategy across a variety of health care organization (HCO) structures. We obtained survey results from senior executives of 178 hospitals to identify key configurations of IT strategic practices, business strategy and HCO structures. Using K- means cluster analysis, we identified which business strategies correlate strongly with certain IT strategy types. Our results indicate that HCOs achieve superior performance through unique combinations of business and IT strategy, suggesting that correctly aligning these strategies is a critical decision for healthcare organizations.
A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin
A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin
Journal of International Technology and Information Management
This paper identifies important performance measurements for the operation of CRM units in the call center industry, and then uses Data Envelopment Analysis (DEA) to compare the performances of a selected set of call centers. The results provide several managerial insights that will assist CRM managers in effective decision making, especially in the areas of increasing efficiencies and improving customer service. Overall, this paper contributes towards managing resources and processes that would aid in the acquisition and support of information technology within a firm.
Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai
Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai
Journal of International Technology and Information Management
A credible performance measurement system is imperative to evaluate SCM systems effectiveness. However, commonly accepted measurements for evaluating pharmacy supply chain management (SCM) are yet to be developed. This study models the dynamic behavior of pharmacy supply chains to include managerial policies and performance measuring systems based on a well-established theoretical framework. The system dynamics methodology is adopted to simulate three scenarios: (1) demand forecasting policy, (2) market need, and (3) manufacturing errors. Simulation results lead to important policy implications of pharmacy SCM.
The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim
The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim
Journal of International Technology and Information Management
Conflict is a pervasive phenomenon that permeates information systems development and implementation. The literature has indicated that conflicts, due to their association with negative emotion, will negatively influence IS project development, even after controlling for the effects of conflict management and resolution; however, the negative emotional characteristic of conflict alone has a limited explanatory power of IS project success. The purpose of this study is to provide additional insight, by including requirement uncertainty as the mediator variable, of the impacts of conflicts on project performance. Surveys were sent to Taiwan’s top 1600 companies and the results support the hypotheses. The …