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California Polytechnic State University, San Luis Obispo

Accounting

Decision making process; decision synergy; holistic thinking; management by means; systems thinking; W.E. Deming

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Making Better Use Of Information: Aiming Towards "True North", Kathryn A.S. Lancaster, William J. Bellows Jan 2003

Making Better Use Of Information: Aiming Towards "True North", Kathryn A.S. Lancaster, William J. Bellows

Accounting

'If I only had the right information, I could make an informed decision'. How often have you heard that comment? With the information technology currently at our disposal, one would think that the right information would be available and that all decisions would be sound. However, users must still determine what data provides valuable information and what are the limitations of the soundness of a decision. What has been missing from most decision models is prediction awareness, as well as a 'true north' compass reading for the organization, based on goals that reflect the system within the organization and that …