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Business Process Improvement Applied To Written Temporary Duty Travel Orders Within The United States Air Force, Philip W. Mcdowell, David W. Morgan

Theses and Dissertations

This study analyzed the process currently endemic to the activity of producing written TDY orders. Business Process Improvement BPI methodology using IDEF ICAM Integrated Computer Aided Manufacturing Definition and Activity Based Costing methods were used for this study. The objectives of the written TDY order activity were determined as identifying the travelers and verifying authenticity of the travel requirement and subsequent entitlements. Processing the TDY information, generating the TDY order, and processing the TDY order showed activities that add no value or limited value for either the traveler or the government. The activity costs incurred to produce a written TDY …