Business Commons^™

Is There A New Hrm? Contemporary Evidence And Future Directions, Lee Dyer, Thomas A. Kochan

Lee Dyer

[Excerpt] Is there a new human resource management? Yo. That is, yes and no. A new perspective -- strategic human resource management -- emerged during the 80s to take its place alongside the more traditional operational and programmatic perspectives as a major influence on the field. This perspective has rapidly progressed in terms of theory and research (if not practice). But, it continues to take many shapes and forms, and even with its various permutations, is far from universally embraced by scholars or practitioners. What follows is a brief look at the strategic perspective of the field. It begins with …

Toward A Strategic Human Resource Management Model Of High Reliability Organization Performance, Jeff Ericksen, Lee Dyer

Lee Dyer

In this article, we extend strategic human resource management (SHRM) thinking to theory and research on high reliability organizations (HROs) using a behavioral approach. After considering the viability of reliability as an organizational performance indicator, we identify a set of eight reliability-oriented employee behaviors (ROEBs) likely to foster organizational reliability and suggest that they are especially valuable to reliability seeking organizations that operate under “trying conditions”. We then develop a reliability-enhancing human resource strategy (REHRS) likely to facilitate the manifestation of these ROEBs. We conclude that the behavioral approach offers SHRM scholars an opportunity to explain how people contribute to …

Crop Updates 2008 - Farming Systems, John De Majnik, Paul Meibusch, Vince Logan, Louise Barton, Wahid Biswas, Daniel Carter, Nicolyn Short, Jodie Bowling, Glen Riethmuller, James Fisher, Moin Salam, Stephen Davies, Jim Dixon, Dennis Van Gool, Alison Slade, Bob Gilkes, Megan Abrahams, Caroline Peek, Daniel Gardiner, Kari-Lee Falconer, David Hall, Jeromy Lemon, Harvey Jones, Yvette Oliver, Tania Butler, Michael Robertson, Stephen Carr, Chris Gazey, David York, Joel Andrews, Michael Simeoni, G. Peter Mangano, Svetlana Micic, Dave Gartner, Adam Clune, Matthew Morell, Adam Umbers, Angelo Loi, Brad Nutt, Clinton Revell, Geoff Kew, Vivien Vanstone, Ali Bhatti, Ming Pei You, Imma Farre, Bill Bowden, Henry Smolinski, Jane Speijers, John Bruce, David Mccarthy, Gary Lang, David Rees, Rob Grima, John Young, Ross Kingwell, Chris Oldham, Derk Bakker, Ian Foster, David Beard, Wen Chen, Richard Bell, Ross Brennan, Art Diggle, Reg Lunt, Qifu Ma, Zed Rengel, Tim Hilder, Dusty Severtson, Shahajahan Miyan, Sam Clune, Barb Sage, Tenielle Martin, Chris Newman, Neal Dalgliesh, Caroline Peak, Andrew Blake, Megan Ryan, Richard Bennett, Tim Colmer, Daniel Real, Jiyan Pang, Lori Kroiss, Dion Nicol, Tammy Edmonds-Tibbett, Ron Mctaggart, Sean Kelly, Helen Hunter

Crop Updates

This session covers thirty nine papers from different authors:

PLENARY

1. Developments in grain end use, Dr John de Majnik, New Grain Products, GRDC, Mr Paul Meibusch, New Farm Products and Services, GRDC, Mr Vince Logan, New Products Executive Manager, GRDC

PRESENTATIONS

2. Global warming potential of wheat production in Western Australia: A life cycle assessment, Louise Barton1, Wahid Biswas2 and Daniel Carter3, 1School of Earth & Geographical Sciences, The University of Western Australia, 2Centre of Excellence in Cleaner Production, Division of Science and Engineering, Curtin University of Technology, 3Department of Agriculture and …

Linking Attitudes And Demographics In A Tourist Segmentation Model - A Two-Stage Approach, Uraiporn Kattiyapornpong, Kenneth E. Miller

Faculty of Commerce - Papers (Archive)

Segmentation has been widely studied in tourism research e.g. Dolnicar (2004). Dawley (2006) points that commonly used segmentation variables such as demographics lead to identifiable segments which are not actionable while other useful approaches e.g. psychographics, are actionable but not identifiable. The objective of this paper is to develop a two-stage linkage approach to segmentation whereby cluster analysis using psychographic variables is conducted within demographic group. Demographic groups are selected based on propensity to travel. This research utilizes data generated from a cross-sectional self-completed survey of 49,105 Australian respondents on travel and tourism. The managerial usefulness of this segmentation is …

A Model Of Predictors Of Managers Performance, Peter Hosie, Zeenobiyah N. Hannif

Faculty of Commerce - Papers (Archive)

The 'happy-productive worker' thesis is a commonsense theory that has recently evolved into the 'performing-managers' proposition. This paper summarises the research that was conducted to develop a Partial Model of Managers' Affective Wellbeing, Intrinsic Job Satisfaction and Performance. This lays the groundwork for developing a more comprehensive Model of Predictors of Managers' Performance. This represents a far more complete and sophisticated conceptualisation of the predictors of managers' performance than what is currently available in the literature. Job characteristics, role conflict, role overload, role ambiguity, organisational commitment and extrinsic job satisfaction are introduced as logical extensions to the Partial Model, and …

A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin

Journal of International Technology and Information Management

This paper identifies important performance measurements for the operation of CRM units in the call center industry, and then uses Data Envelopment Analysis (DEA) to compare the performances of a selected set of call centers. The results provide several managerial insights that will assist CRM managers in effective decision making, especially in the areas of increasing efficiencies and improving customer service. Overall, this paper contributes towards managing resources and processes that would aid in the acquisition and support of information technology within a firm.

The Use Of Strategic Forces To Understand Competitive Advantages Provided By Information Technology, Gerald E. Evans, Clyde Neu

Journal of International Technology and Information Management

Porter’s Five Forces model of business strategy is foundational to understanding strategic forces and the role of information technology in the larger strategic framework of an organization. The authors describe how information technology changes the strength and/or influence of the competitive forces in Porter’s model. Furthermore, understanding how specific technologies potentially change specific forces within Porter’s model is the foundation of IT strategy. This theoretical framework of strategic alignment is developed through cases demonstrating how specific technologies change the strategic forces within specific industries and how organizations should take advantage of these changing forces. Empirical evidence for the validity of …

A Primary Study Of Attributes Of Innovations During The Prediffusion Stage, Frank M. Valier, Richard V. Mccarthy, Jay E. Aronson

Journal of International Technology and Information Management

We provide a theoretical model for testing the adoption of information technology during the prediffusion stage (research and development and early trials) of an innovation. The model was tested using Linux based applications of Open Source Software (OSS). The results of surveying 1000 members of the Linux User Groups WorldWide (LUGWW) are presented. This study is significant because it provides empirical evidence that attributes of innovations correlate with adoption during the prediffusion stage (research and development) of an innovation. This extends diffusion of innovations research and has important implications for DOI theory and practice.

Antecedents And Outcomes Of The Flow Experience: An Empirical Study In The Context Of Online Gaming, Clyde W. Holsapple, Jiming Wu

Journal of International Technology and Information Management

This study uses flow theory and the technology acceptance model (TAM) to provide new insight into the impact of enjoyment, one important dimension of flow, on user satisfaction, user beliefs, and behavioral intention to use. In addition, based on the propositions that knowledge results in an increased ability for activity and that flow is an emotional state of activity, this paper adopts a process view of knowledge to examine the role of knowledge in predicting enjoyment. The foregoing concepts are represented in a nomological network of enjoyment. Associated hypotheses are tested by using questionnaire responses of 253 online game players.