Business Commons^™

Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker

Library Presentations, Posters, and Audiovisual Materials

Leatherby Libraries Librarians are committed to supporting and promoting diversity, equity, and inclusion for students, faculty, researchers, and staff. We demonstrate this commitment holistically through the provision of all resources and services in support of teaching, learning, and research. Our goal is to reduce obstacles to accessing diverse research resources, services, learning, and engagement through educational outreach in order to raise awareness of diversity related issues.

In 2020, Library administration selected a Diversity and Outreach librarian that was charged with creating a comprehensive Diversity, Equity and Inclusion (DEI) and Outreach plan. As a result, a number of practices and initiatives …

Understanding Equity, Diversity And Inclusion In Business Incubators, Valentina Depikolozvane

Capstone Research Posters

This research seeks to understand how incubators support equity, diversity, and inclusion (EDI) with the businesses that reach out to them. Qualitative research was used in this study by interviewing 5 participants online via WebEx. All participants work at a business incubator and gave a better understanding of what their own incubator does to support EDI. Participants were able to determine ways they support EDI in their responses such as bursaries offered, workshops, makeup of staff/team and mentorship. Participants were able to identify what their exact role is at their organization and what they personally do to help the businesses …

Flavors Of Migration: Exploring Cultural Restaurants In Canada, Thai Ramsay, Tomas Alfonso Arocena, Peter Tominc

Egypt Migrations Partnership and Comparative Immigrant Experiences

In the vibrant melting pot of Canada, the convergence of diverse cultures is a feast for the senses. From the bustling Greek tavernas exuding warmth and hospitality to the charming Italian trattorias where pasta is prepared with love, each immigrant group contributes a distinct flavor to the culinary landscape. The aromas of Egyptian spices mingle with the hearty fare of Polish delis, creating an irresistible fusion of tastes that reflects the tapestry of Canada’s multicultural society. Beyond mere gastronomy, these immigrant-owned businesses represent the embodiment of resilience and determination. Despite the challenges of starting anew in a foreign land, they …

Business Incubators And The Application Of Equity, Diversity, Inclusion (Edi), Daren Costin

Capstone Research Posters

The title of this research paper is, “How do incubators help entrepreneurs think about equity, diversity and inclusion (EDI) in relation to the ventures they are supporting? There is little literature on this combination of topics. It is an important topic because EDI is being integrated into public policy and rhetoric. Five incubator managers were interviewed, and their responses were similar despite the differences in their location and population being served. It was found that interviewed incubators were highly skilled, yet the responses demonstrated that EDI is still in the early stages of development and that they do aspire to …

Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna

TTRA Canada 2023 Conference

Immigration, as well as diversity, equity, and inclusion (DEI) are essential aspects of Canada, a multicultural country that relies on immigration. The paper describes the state of diversity management in Canadian tourism and makes recommendations to help foster a competitive tourism sector with improved worker management practices.

Law Enforcement Recruitment, Why It Matters, And Key Management Decisions, Part Two, Patrick Oliver

History and Government Faculty Publications

No abstract provided.

Strategic Leadership For Managing Diversity, Amdy Diene

Doctoral Dissertations and Projects

The changing workforce in organizations worldwide, including those in Africa, makes managing diversity a critical issue that must be a part of any organizational business strategy. This qualitative case study explored the success and failure of leadership strategies in managing diversity in organizations in the West African region and the adverse effects globalization, and ethnocentrism might have in managing diversity in the workplace. This study took place in Africa, and 15 participants from this West African organization participated in interviews and surveys. The data collection yielded themes the participants in the study thought could improve leaders' capabilities in managing a …

Measuring Diversity, Equity, And Inclusion In The Child Welfare Workforce, Quality Improvement Center For Workforce Development

QIC-Tips

Some child welfare professionals have stated that there is a critical need for systemic changes to improve diversity, equity, and inclusion, but where do child welfare agencies begin? Although change is never easy, the starting place on the journey to have a diverse, equitable, and inclusive (DEI) workforce is relatively simple. It starts with you—a child welfare supervisor, manager, or administrator. Start by considering what you think you know. Is your knowledge based on perception or data? What experiences shape your perceptions? What tools do you have to measure your workforce? Administrative data sets and surveys that gather both qualitative …

Exploring Target Marketing At Private Universities Directed To The Nontraditional Student Population, Connie Chester Christian

Doctoral Dissertations and Projects

Nontraditional Adult Learners exist worldwide. These potential students can improve self-confidence, increase their wages, and improve workforce opportunities with provided education opportunities. This current study explores value proposition within private institutions with the influence of marketing to the nontraditional adult learner. Exploration includes the challenges and constraints the nontraditional student faces and the impact these challenges present. Marketing programs directed to specific populations and the component that the marketing strategy implements for post-secondary educational opportunities.

Framing Esports’ Jedi Issues: A Case Study In Media Irresponsibility, David Painter, Brittani Sahm

Faculty Publications

Purpose: This investigation analyzes Asian, European, and North American coverage of esports’ justice, equity, diversity, and inclusion (JEDI) issues as a case study of media organizations’ communications on these topics.

Design/methodology/approach: This quantitative content analysis describes coverage of esports’ race, gender, age, and social class issues to draw inferences about media organizations’ abilities to meet their social responsibilities when reporting on organizational JEDI issues.

Findings: There were significant differences across continents; however, most stories only mentioned gender and age, seldom noting esports’ race or social class issues.

Research limitations/implications: Although all stories analyzed were published in English, the findings extend …

Attracting Talent Through Sustainability: Leading Question - Does Sustainability Help Attract And Retain Talent, Ralf Burbach, Julia Lenz, Stefan Joos

Books / Book chapters

Facing significant talent shortages, many hospitality organisations struggle to attract, develop, and retain talent, and ultimately are not able to develop sustainable talent pipelines. In this chapter, we consider how organisations in the hospitality industry can introduce sustainable practices to manage talent. The chapter first presents an overview of the meaning of talent and talent management. We then introduce sustainability in the context of talent management and present three aspects that relate to a sustainable approach: (1) diverse and creative talent, (2) employer branding and employee value proposition, and (3) coopetition as an alternative to the competitive narrative in the …

Handbook Of Diversity And Intercultural Inclusivity For Hospitality At Tu Dublin, Fernanda Lima Rabelo, Ana Maria Vieira Fernandes, Mariia Perelygina

Other resources

This handbook is the final output of the research project Diversity & Intercultural Inclusion in Hospitality (D&ICIH), a TU Dublin’s EDI-funded project that aimed to understand the challenges, barriers, and cultural differences that migrant workers experiences in cafes, cafeterias, catering services and restaurants on university campuses experiences. The research also focused on exploring the gender dimension of how migrant women perceive hospitality work, combined with an intersectionality approach (with a focus on gender and socio-economic status) looking to identify multiple factors of advantages and disadvantages in work and life with in-depth and thematic interviews. The Handbook particularly focuses on two …

Where Do I Start? A Pathway For Personal Growth For Faculty Committed To Creating Inclusive Classrooms, Robbie Bishop-Monroe, Joanna Garcia

2023 Faculty Bibliography

This commentary offers insights into how accounting faculty can begin to create more inclusive, equitable experiences for students. Many faculty are well intentioned and desire to improve the student experience but may not know where to start. We introduce a pathway of reflection, education, and action that we believe can help faculty get started on this process. Reflection is the process of assessing one’s own identity, influences, biases, and personal experiences with diversity and privilege. Education involves seeking out information and experiences that can enhance cultural competence, particularly around gaps identified through reflection. Action refers to practical steps taken to …

2021 Depaul University Library And Art Museum Climate Survey Report, Wendall Sullivan, Subcommittee For The Survey And Report, Idea Committee, Depaul University Library, April Hummons, Dorian Rodriguez-Spicer, Christine Mcclure, Matthew Krause

Climate Surveys and Reports

In the fall of 2021, the DePaul University Library and Art Museum’s IDEA (Inclusion, Diversity, Equity, Accessibility) Committee decided to conduct a survey of the library’s climate to establish a baseline for its work. The survey was sent to all full and part-time library staff and ran for six weeks. One of the goals of the IDEA committee is to bring awareness of implicit biases, micro-aggressions, exclusionary practices, and structural racism and discrimination within Library and Art Museum operations, environment, and culture; to review, audit and propose internal polices and processes for the Library and Art Museum to implement IDEA …

Diversity As An Influence On Talent Management And Competitive Advantage: The Absence Of Female African American Executive Leadership In The Insurance Industry, Lateisha Tamarra Rainey

Doctoral Dissertations and Projects

The purpose of this qualitative research case study was to examine the extent of which the significance of diversity has on the representation of African American females in top-executive leadership positions. Furthermore, to comprehend why African American females are unfairly represented and disparaged in C-suite level positions. The purpose of this research was to study the influence that diversity may have on the insurance industry’s talent management and competitive advantage. To what degree do biases whether conscious or unconscious affect promotional opportunities, recruitment, selection, and hiring practices of African American females pursuing elevation to higher level positions within the insurance …

Umaine Study Explores Diversity And Equity Practices In Higher Education Faculty Searches, University Of Maine Division Of Marketing And Communications

Social Justice: Diversity, Equity, & Inclusion

Screenshot of University of Maine Division of Marketing and Communications UMaine News webpage regarding a recent journal article from two University of Maine researchers suggests that despite good intentions, implicit and overt bias, as well as institutional and structural barriers, may still hamper colleges’ and universities’ efforts to diversify their faculty ranks. The study’s authors were associate professor of higher education Leah Hakkola and doctoral student in higher education Sarah Dyer.

Why, How, And When Divergent Perceptions Become Dysfunctional In Organizations: A Motivated Cognition Perspective, Zhanna Lyubykh, Laurie J. Barclay, Marion Fortin, Michael R. Bashshur, Malika Khakhar

Research Collection Lee Kong Chian School Of Business

Decades of research has demonstrated that people can arrive at starkly different perceptions in the same social situations. Divergent perceptions are not inherently dysfunctional. However, if divergent perceptions are not managed effectively, they can have deleterious effects that can undermine functioning in the workplace. Drawing on a motivated cognition perspective, we outline why divergent perceptions may emerge as well as overview the benefits and drawbacks of divergent perceptions in organizational contexts. Next, we highlight the complexities associated with divergent perceptions in the workplace, including why, how, and when divergent perceptions may become dysfunctional. We also showcase theoretical insights from a …

The Effects Of Team Surface-Level Diversity On Creativity & Innovation, Roman Mitchell

Faculty Publications

During the last 20 years, the global marketplace has become more competitive due to increased globalization, aggressive market competition, and changing customer demands. This has forced organizations to assemble teams with diverse knowledge, skills, and abilities to remain competitive. However, previous meta-analytic investigations examining the relationship between team surface-level diversity (i.e., race or gender identity), creativity, and innovation have indicated a small negative relationship. Despite the said positive effects of team diversity, theory and empirical evidence suggests that increased surface-level team diversity leads to decreased team collaboration, team cohesion, and diminished creativity and innovation (Bell, 2007).

This study explores the …

Law Enforcement Recruitment, Why It Matters, And Key Management Decisions, Part One, Patrick Oliver

History and Government Faculty Publications

No abstract provided.

Improving The Child Welfare Workforce Through Training: Common Questions And Evidence-Informed Answers From The Qic-Wd, Quality Improvement Center For Workforce Development

QIC-Tips

Training is often the first intervention child welfare agencies use to address critical workforce development issues. This QIC-Tip aims to answer child welfare agency leaders’ questions about effective training strategies to increase knowledge, enhance skills, and improve job performance. Answers are drawn from the QIC-WD Umbrella Summaries which present a synopsis of the published meta-analyses of specific workforce topics.

What broad-based training approaches can improve employee learning outcomes and job performance?

Coaching uses a structured learning process, over time, to help the learner reach specific goals. Meta-analytic research on the use of professional coaches (not managers or experienced coworkers) …

Unlocking The Creativity Potential Of Dialectical Thinking: Field Investigations Of The Comparative Effects Of Transformational And Transactional Leadership Styles, Roy Y. J. Chua, Jia Hui Lim, Wannwiruch (Fon) Wiruchnipawan

Research Collection Lee Kong Chian School Of Business

In a digital economy characterized by high volumes of information and ideas, many of which could be contradictory to one another, employees high in dialectical thinking should be well poised to connect disparate ideas to generate creative solutions for business problems. Yet, it is unclear whether dialectical thinking as a creativity-relevant skill can be realized in naturalistic workplace settings, given past mixed findings and the lack of field studies. We propose that supervisors’ leadership styles are important moderators that can unlock employees’ creativity potential in dialectical thinking. Additionally, we compare the activating effect of transformational leadership and the inhibiting effect …

Ums Transforms: Diversity, Equity, And Inclusion Event Update, Samantha Toner

Social Justice: Diversity, Equity, & Inclusion

On April 23, 2021, over 400 members of the University of Maine System (UMS) community gathered virtually to discuss barriers and potential ways to remove those barriers in order to provide diversity, equity, and inclusion within UMS.

When Virtual Spaces Meet The Limitations Of Traditional Sport: Gender Stereotyping In Nba2k, Lindsey Darvin, Ceyda Mumcu, Ann Pegoraro

Sport Management Faculty Publications

Video games have continued to increase in popularity. While the growth has been substantial, representation and acceptance of women throughout gaming environments, including those with traditional sport influences such as NBA2K, a basketball simulation game, have been lacking. Recently however, the NBA2K franchise added Women’s National Basketball Association (WNBA) player avatars to the NBA2K20 game. While this recent inclusion of WNBA avatars may be a great step in improving upon the concerning state of inclusion and representation of women throughout gaming, the reactions to and receptions of this change have not been fully explored. As a result, the current investigation, …

Using Macro Archival Databases To Expand Theory In Micro Research, N. Sharon Hill, Herman Aguinis, Josiah Drewry, Sanjay Patnaik, Jennifer J. Griffin

School of Business: Faculty Publications and Other Works

Databases containing macro-level data are an underutilized methodological tool for expanding theory in micro research (i.e., individual and team) to the macro (i.e., organizational and higher) level of analysis. We describe how macro archival databases support different theoretical approaches for upwardly expanding micro research and summarize unanswered research questions across micro domains requiring upward expansion. We describe 31 macro archival databases as a resource for testing research questions that upwardly expand theorizing in micro domains and how databases enable methodological best practices (i.e., data collection over time, multiple measures of a construct, multilevel statistical controls, missing data and outlier management) …

Why The Workplace Chameleon Is A Paradox For Diversity And Inclusion, Singapore Management University

Perspectives@SMU

Do employees need to be like chameleons to survive certain corporate cultures, despite the best efforts of diversity and inclusion initiatives?

Diversity Management: Perspectives Of A Diverse And Inclusive Workplace. Findings From The Ict Sector, Andrea Graham, Angela Wright

Conference Materials

Globally, diversity in the workplace has become more prominent than ever before and continues to rise (Shukla et al., 2019). To strategically manage the diverse workforce, a significant number of organisations have embraced the practice of diversity management. Diversity management refers to the formal and informal structures, methods and programs implemented by an organisation to promote organisational equality for employees (Sukalova and Ceniga, 2020). Diversity management programs have been introduced with a range of ostensible aims, including: increasing the rates of participation of women and ethnic minorities, improving career prospects for such groups, incorporating wider perspectives into the decision-making processes …

The Underrepresentation Of Minority Women In Senior-Level Positions Employed By The Federal Government, Amy M. Freeman

Doctoral Dissertations and Projects

The purpose of this study was to understand the underrepresentation of minority women in senior-level positions employed by the federal government. The study generated from the glass ceiling theory that has been previously studied and explored through different aspects related to barriers associated with discriminatory acts aimed at minorities and women. A thematic approach was utilized to display the data obtained from the participants, illustrating insufficient progress being made over the course of 40-plus years with regards to the advancement of minority women obtaining a senior-level role within the federal government. Participants defined their understanding of the glass ceiling and …

Visual Representation Of Black Students And Its Effect On Enrollment At Predominantly White, Faith-Based Universities, Namon Pope

McNair Scholars Research

As higher education institutions diversify their student body, they employ tactics specifically aimed at reaching prospective students from minority groups. This study examined marketing tactics used by universities through a content analysis of photographs posted to the Instagram accounts of three faith-based universities in the United States. Photographed individuals were classified into different ethnic groups to understand how frequently members of those groups were visually represented. A Pearson Correlation using data gathered from the content analysis and each university’s enrollment and retention data for Black students did not find statistical significance. Limitations of the study and future research are discussed.

Opening Accounting: A Manifesto, Chandana Alawattage, Diane-Laure Arjalies, Mereana Barrett, Julie Bernard, Silvia Pereira De Castro Casa Nova, Charles H. Cho, Christine Cooper, Mercy Denedo, Caecilia Drujon D’Astros, Russell Evans, Amanze Ejiogu, Lex Frieden, Alessandro Ghio, Nicholas Mcguigan, Yi Luo, Erica Pimentel, Lisa Powell, Paula Andrea Navarro Pérez, Paolo Quattrone, Andrea M. Romi, Stewart Smyth, Joanne Sopt, Matthew Sorola

Business Publications

Because accounting needs serious #change (it must go way beyond the narrow focus on capital markets but also let go of 'old school' traditions and gatekeeping, and embrace progressive mindsets)... watch and read our #Manifesto to #Open #Accounting below. #Decolonize #IndigenousPerspectives #Africa #LatinAmerica #Asia #DefenseIndustry #Feminism #Queering #Disability #Labour #PrefigurativePoliics #Engagement #Impact #EarlyCareerResearcher #PhDStudent #Journey #MakeChange Many thanks to all contributors listed here: www.openaccountingmanifesto.com

The Importance Of Strategic Communication For Building Employee Resource Groups In Aviation, Lynnette Darnell

Doctoral Dissertations and Projects

In this qualitative case study, the research explores the importance of strategic communication for building employee resource groups in aviation, specifically at a regional airline. To expand and develop knowledge regarding employee resource groups, the researcher looks at a widely distributed workforce to understand how the lack of strategically planned communication can impact employee resource group development and employee engagement. The data were collected through semi-structured interviews and a focus group of the employee resource group members, which provided insight on their experience engaging with the employee resource groups, preferred communication methods and tools, and their perception of leadership involvement. …