Business Commons^™

The Challenges Of Leading Change In Health-Care Delivery From The Frontline, Vivienne Byers

Articles

Aim: The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change.

Background: Nurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person- centred policy, nurses can be seen to be doing the best they can within a constrained environment.

Method: A survey of nursing practice in person-centred health-policy …

The Impact Of Employee Engagement On Job Performance And Organisational Commitment In The Egyptian Banking Sector, Dr. Maha Ahmed Zaki Dajani

Business Administration

During the past two decades, employee engagement became a very popular managerial construct. Organisations use different engagement building tools in order to stay competitive and improve performance. Though there is an increasing contribution in human resource consulting agencies on the concept of employee engagement, yet there is a shortage of academic studies on that construct, especially in emerging economies countries. This engagement gap grew more in importance amidst the waves of ongoing recession and resource scarcity battles prevailing in the Middle Eastern Region, in general, and in Egypt in particular. This is an exploratory study that aims to identify the …

Leadership Transition And Long Term Ministry Sustainability, C. William Pollard

C. William Pollard Papers

Speaking to the Thornton Educational Fund Board of Directors, Pollard reflects upon what he considers the fundamentals of servant leadership and considers lessons he has learned from participating in several leadership transitions.

"You Wouldn't Like Me When I'M Sleepy": Leader Sleep, Daily Abusive Supervision, And Work Unit Engagement, Christopher M. Barnes, Lorenzo Lucianetti, Devasheesh P. Bhave, Michael S. Christian

Research Collection Lee Kong Chian School Of Business

We examine daily leader sleep as an antecedent to daily abusive supervisory behavior and work unit engagement. Drawing from ego depletion theory, our theoretical extension includes a serial mediation model of nightly sleep quantity and quality as predictors of abusive supervision. We argue that poor nightly sleep influences leaders to enact daily abusive behaviors via ego depletion, and these abusive behaviors ultimately result in decreased daily subordinate unit work engagement. We test this model through an experience sampling study spread over ten work days with data from both supervisors and their subordinates. Our study supports the role of the indirect …

The Importance Of Ethics And Ethical Leadership In The Accounting Profession, Mary Kay Copeland

Business Faculty/Staff Publications

The emergence of the twenty-first century was plagued with extensive, evasive and disheartening leadership failures. Despite the accounting profession’s standards of professional ethics, it was also tainted with ethical leadership indiscretions during this era. In response to these ethical leadership failings, renewed interest in developing accounting professionals with strong ethical principles and ethical leadership behaviors has emerged. In many firms training and development of ethical behavior is now at the forefront of the firm’s communications and professional development efforts. The question remains however, can the profession instill in its members the importance of ethical conduct? Can ethical leaders be developed …

Outline For Talk To Delta One Group, C. William Pollard

C. William Pollard Papers

This document is a brief outline of a talk Pollard gave at the 2016 Delta Group Meeting in Nashville, TN. In it Pollard covers everything from business growth to the relationship between leadership and belief.

In the original documents, Pollard attached Brian Oxley's poem "Life's Tracks" to the outline. It can be found here: http://oxvisionmedia.com/index.php?p=blog/lifes-tracks

Answering Your Question: Walking The Talk Of Servant Leadership, Dale Zevenbergen

Faculty Work Comprehensive List

"Servant leadership is a behavior, not just words. Words do matter."

Posting about putting servant leadership into practice from In All Things - an online hub committed to the claim that the life, death, and resurrection of Jesus Christ has implications for the entire world.

http://inallthings.org/answering-your-question-walking-the-talk-of-servant-leadership/

My Favorite Part Of Business, Dale Zevenbergen

Faculty Work Comprehensive List

"The operational function of an organization, whether product or service related, is really the heart of the firm. This is where the real action is."

Posting about business operations from a Christian perspective from In All Things - an online hub committed to the claim that the life, death, and resurrection of Jesus Christ has implications for the entire world.

http://inallthings.org/my-favorite-part-of-business/

University College Connection Summer 2015, Dennis K. George, Dean, Wendi Kelley, Univeristy College

UC Publications

No abstract provided.

The Epa P3 Program: An Opportunity For Growing Student Entrepreneurs, Marc Compere, Yan Tang, Yung Wong

Publications

In this paper we will share our experiences of fostering entrepreneurial spirit through projects funded by EPA (Environmental Protection Agency) P3 (People, Prosperity, and the Planet) Program which hosts the P3 collegiate competition for designing solutions for a sustainable future. Since 2012, we have integrated the P3 competition with the capstone design course of Clean Energy Systems track in mechanical engineering as an effective educational vehicle for introducing the concept of sustainable design. Since the competition focuses on designs which have values of real world application, it is also a great opportunity to create entrepreneurial spirit. We have successfully turned …

Slides: Perspectives On Water Management In Arizona, Kathy Jacobs

Innovations in Managing Western Water: New Approaches for Balancing Environmental, Social and Economic Outcomes (Martz Summer Conference, June 11-12)

Presenter: Kathy Jacobs, Director, Center for Climate Adaptation Science and Solutions (CCASS), Department of Soil, Water and Environmental Science, University of Arizona

25 slides

Leadership In Collegiate Soccer, Jack Mccann, Thomas Kohntopp, Power Home Remodeling Group

Walden Faculty and Staff Publications

One of the most significant athletic and social changes in the United States over the past two decades has been the growing popularity of soccer. Since the mid-1990s, soccer popularity has exploded, fueled by the emergence and growth of Major League Soccer (MLS) (Saporito, 2010). Though soccer is the world’s most popular sport in terms of attendance, U.S. soccer matches have modest attendance; however, this may be changing. Soccer popularity has increased through participation and media coverage while becoming integrated into the U.S. culture (Saporito, 2010). This research examined an extremely important aspect of the sport . . . the …

7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative Collections

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

The Truth Of God's Way, C. William Pollard

C. William Pollard Papers

In this speech at John Brown University's 2015 commencement exercises, Pollard encourages graduating students to build their future vocational endeavors upon God's truth as well as a commitment to servant leadership.

Outline For Talk To Delta One Group, C. William Pollard

C. William Pollard Papers

This document served as an outline of a speech Pollard gave to ServiceMaster's Delta One Group in which he discussed the relationship between change and leadership.

Become A Future-Focused Leader: Use Three Megatrends To Grow Your Rural Business, Connie Reimers-Hild, Alyssa Dye

Community Vitality Initiative Collections

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. This article discusses three megatrends shaping the future of rural businesses:

1) The Rise of the #GigEconomy

2) Living with Purpose and Meaning

3) The Decentralized Marketplace

The article also provides coaching tips for rural entrepreneurs on how to use megatrends to grow their businesses.

While many companies are struggling to keep up with the rapid rate of change, …

Business Women In The Middle East And North Africa: Barriers And Opportunities, Amanda L. Wolf

Senior Honors Theses

The Middle East and North Africa (MENA) region is a difficult business environment for women. Before deciding to join the MENA workforce, a woman must take into account barriers related to religious beliefs, oil booms, personal connections, and access to financing. She must also consider economic indicators of the region, some of which include GDP, population, and economic freedom. This paper focuses on female nationals and expatriates and provides information regarding the following: commonalities shared among nationals, definitions of nationals’ success, expatriate motivations, expatriate relational considerations, and an expatriate’s potential to succeed. The conclusion gives stories of Arab women in …

The Global Marketplace, C. William Pollard

C. William Pollard Papers

This document serves as an outline for a speech Pollard gave at Fuller Theological Seminary's De Free Leadership Center (Pasadena, CA). It indicates that the speech centered around three themes: globalization, vocation, and leadership.

Innovation And Leadership: When Does Cmo Leadership Improve Performance From Innovation?, Adam J. Bock, Andreas B. Eisengenrich, Dmitry Sharapov, Gerard George

Research Collection Lee Kong Chian School Of Business

Ensuring that organizational innovation generates value increasingly requires effective marketing management. Prior studies, however, report conflicting effects of chief marketing officer (CMO) leadership on how well the firm exploits innovation. These inconsistencies may be associated with firm-level innovation effort, customer focus, and industry type. We analyze archival data from 587 interviews with global CEOs to explain the effect of CMO leadership on outcomes of organizational innovation. CMO leadership of the firm's primary innovation mode is positively associated with product-market innovation effort but not marginal revenue from innovation. CMO leadership also moderates the relationship between customer focus and innovation revenue. Predictive …

What's In Your Leadership Toolbox?, Barbara M. Tarasovich, Bridget M. Lyons

WCBT Faculty Publications

Senior finance executives play a pivotal role in achieving corporate strategic vision, fostering growth, and enhancing return on invested capital. But their role is becoming more and more complex. In addition to traditional functions, they and their finance teams must now do financial modeling, integrate data analytics, handle strategies for cyber security and complicated risk management, and more. To find out what capabilities must today's financial leaders have to be successful, the authors interviewed CFOs and human resources (HR) executives and identified the key required competencies. They identified six competencies frequently named by finance and HR executives that they believe …

The Soul Of Our Work (Speech), C. William Pollard

C. William Pollard Papers

In this edited version of a speech delivered at the Faith at Work Summit, Pollard speaks of how Christians can be "ambassadors for Christ" in their work by adopting people-focused leadership strategies.

Teamskills And Community Development Toolkit: Activities And Exercises To Build High Performance Teams Engaging In High Impact Local Community Development Projects, Martha A. Reavley, Martha A. Reavley

Odette School of Business Publications

This open source toolkit has proven effective at building high performance teams and creating rewarding and impactful community engagement and development experiences for student teams. The text book has been used effectively with over 200 teams.

Ryanair Holdings, Nicole Blake Tran, Jamie Perkinson, Caron Sinnenberg, Lionel Tarcia, Jeffrey S. Harrison

Robins Case Network

The crass Irish CEO of Ryanair presides over a modern miracle. Ryanair, with its ridiculously low prices and poor reputation for service, has become one of Europe’s largest and most successful airlines. Employees pay for their own training, flights are cancelled if they won’t be full enough to be profitable, and the concept of “no frills” is heartily embraced. However, some new competitors have come on the scene, and Ryanair may be forced to improve its service and reputation to keep up.

Managing For Resilience: Lessons From Ecology, Nancy E. Landrum, Ray Dybzinski, Amina Smajlovic, Brian M. Ohsowski

School of Environmental Sustainability: Faculty Publications and Other Works

Understanding and developing resilience is becoming increasingly important in business for both leaders and organizations. Resilient organizations can successfully navigate uncertainty and change. Resilience, however, is a poorly understood attribute. We thus turn to ecosystem resilience theory to understand the concept of resilience. We identify four lessons that can be adapted from management for ecological resilience to management for business resilience: 1) resilience can be positive or negative depending on the nature of the function it supports, 2) diversity of individuals, departments, flows of information, perspective, and other attributes contributes to resilience, 3) because we have imperfect knowledge about the …

Department Chairs As Leaders: A Model Of Social Intelligence And Creative Performance In A State University, Afzal Rahim, Ismail Civelek, Feng Helen Liang

Management Faculty Publications

This study presents a structural equations model that represents relationships between department chairs’ social intelligence (SI) and their creative performance (CP) at a public university in the United States. SI was defined as the ability to be aware of relevant social situations, to manage situational challenges effectively, to understand others’ concerns and feelings, and to build and maintain positive relationships in social settings. Four components of SI were examined: situational awareness, situational response, cognitive empathy, and social skills. The model was tested with questionnaire data from 406 faculty members belonging to 43 departments in a state university. The data analyses …

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Antioch University Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working …

A Mixed Methods Perspective: How Integral Leaders Can Contribute To The Growth Of Emerging Leaders, Susan M. Hayes

Antioch University Dissertations & Theses

Given that organizational complexity continues to increase, leaders are looking for credible information, and a process that helps them become a better leader. Emerging leaders are faced with trying to be the best leader they can be while leading teams of people who think and act differently from them. To assist emerging leaders with their leadership, this study explores the literature and looks to highly respected and admired leaders for how they became the leader they are today. The purpose of this study was fourfold: first, to identify and describe first and second tier integral theory leaders from a sample …

Toward Transforming Health Systems: A Practice Study Of Organizing And Practical Inquiry In Academic Medicine, Thomas A. Ellison

Antioch University Dissertations & Theses

Transformation of health care systems will be grounded in new professional relations and collective, cross-disciplinary actions to impact care delivery. Organizing such relations and actions involves practical inquiry rather than applying professional knowledge. This dissertation presents an exploratory, performative study of the initial organizing of the Health Systems Innovation and Research (HSIR) Program in Health Sciences at the University of Utah. The HSIR program was conceived principally to catalyze cross-disciplinary innovation and health services research and enhance care delivery changes by documenting care improvements and publishing research. This study includes a composite narrative of the organizing and practical inquiry work …

Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin

Antioch University Dissertations & Theses

This study explored the lived-experiences of 15 correctional officers and 5 sergeants working in adult state-operated prison facilities in Michigan. In particular, this qualitative grounded theory study revealed the impact that budget driven decision-making had on the lives of correctional officers: its effect on institutional custody, security, and safety. The study finds that many recent policy changes resulted in a sense of powerlessness expressed by the participants of the study. Participants found themselves in a precarious position, situated in between the prison population and the administration. Having an understanding of how correctional officers make meaning of their work in relation …

Organizational Leaders’ Experience With Fear-Related Emotions: A Critical Incident Study, Al Barkouli

Antioch University Dissertations & Theses

This study used the Critical Incident Technique (CIT) to better understand how organizational leaders experienced fear-related emotions. Through semi-structured interviews, fifteen executive leaders, mainly chief executive officers (CEOs), shared their experiences in response to threatening, risky, or dangerous incidents. In addition to a phenomenological understanding of the experience, participants illuminated the role that fear-related emotions play in leader decisions, how these emotions influence leader-follower relationships, the impacts of fear-related emotions on leaders’ health and well-being, and the ways leaders managed their experience with fear-related emotions including the role courage played. Leaders often faced threats, risks, or dangers (stimuli) from within …