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It Alignment With Business Strategies In Healthcare Organizations: An Empirical Analysis, Zach G. Zacharia, David S. Preston, Chad W. Autry, Charles W. Lamb
It Alignment With Business Strategies In Healthcare Organizations: An Empirical Analysis, Zach G. Zacharia, David S. Preston, Chad W. Autry, Charles W. Lamb
Journal of International Technology and Information Management
This paper describes a study that assessed the performance implications of aligning information technology (IT) strategy to overall business strategy across a variety of health care organization (HCO) structures. We obtained survey results from senior executives of 178 hospitals to identify key configurations of IT strategic practices, business strategy and HCO structures. Using K- means cluster analysis, we identified which business strategies correlate strongly with certain IT strategy types. Our results indicate that HCOs achieve superior performance through unique combinations of business and IT strategy, suggesting that correctly aligning these strategies is a critical decision for healthcare organizations.
Total Quality Management And Hoshin Kanri For Construction Organizations, Low Sui Pheng, Liu Jun Ying, Amos Cheong
Total Quality Management And Hoshin Kanri For Construction Organizations, Low Sui Pheng, Liu Jun Ying, Amos Cheong
Business Review
Quality trends in construction projects have advanced from quality assurance to quality management under the ISO 9000 standards. Having achieved ISO 9000 certification and established a systematic approach to operations, the journey towards Total Quality Management (TQM) seems to weigh significantly on the ability of an organization to translate, integrate and institutionalize TQM behaviour into its business culture. More importantly, there is a need for organizational-wide management and a need to provide alignment of processes and people in the TQM environment. The Japanese concept of Hoshin Kanri, a form of policy management which prescribes a participative way of quality management, …