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Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai
Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai
Computer Information Systems Faculty Publications
This paper focuses on strategic information flows between buyers and suppliers within logistics supply chain relationships and on subsequent relationship-specific performance outcomes. Our analysis of dyadic data collected from 91 buyer–supplier logistics relationships finds that buyer and supplier strategic information flows positively impact the relationship-specific performance of both sharing and receiving parties. Specifically, each party gains financially from improved management of assets, reduced costs of operations, and enhanced productivity. Moreover, each benefits operationally from improved planning, control, and flexibility of resources. Buyer dependence on the supplier increases buyer strategic information flows to the supplier. Additionally, buyer IT customization and both …