Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 3 of 3
Full-Text Articles in Business
How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe
How Is Your Boss? Impact Of Transformational Leadership Behavior Of Manager On Customers' Selling Orientation-Special Reference To Corporate Banking Sector In Sri Lanka, Nalin Abeysekera, Ananda Wickramasinghe
Sydney Business School - Papers
Selling is paramount important in marketing and considered as a lifeblood in marketing. Customer oriented selling plays a vital role in this regards .On the other hand, managers need transformational leadership behavior to manage sales staff. This study aims to integrate the concept of customer orientation and transformational leadership of a manager by conceptualizing the concepts in Sri Lankan corporate banking sector. Responses were gathered via a questionnaire survey from a sample of 100 managers and 100 customer relationship officers(CRO). The results provide evidence for the significant relationship between transformational leadership of a manager and their customer orientation.
The Foundations Of Legal Citizenship: Community Law, Access To, Justice And The Community Legal Sector, Mark D. Rix, Scott Burrows
The Foundations Of Legal Citizenship: Community Law, Access To, Justice And The Community Legal Sector, Mark D. Rix, Scott Burrows
Sydney Business School - Papers
The conventional role of community legal centres (CLCs) is as specialists in community law. As specialists in community law. CLCs playa vital role in giving practical meaning to the notion of legal citizenship and to the concept of the citizen within the communities they serve. CLCs should also be seen as having a broader role beyond community law, one that encompasses legal citizenship. This concept of a broader role for CLCs is alien to the way most government funding authorities, CLC clients and many CLCs view themselves. However, viewing CLCs in terms of legal citizenship provides an opportunity to focus …
Vfm Audits For Private Sector?, John J. Glynn
Vfm Audits For Private Sector?, John J. Glynn
Sydney Business School - Papers
Legislation is long overdue: recent public sector developments could apply to a wide variety of profit and non-profit organisations in the private sector.