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Can Caregivers Trust Information Technology In The Care Of Their Patients? A Systematic Review, Alice Noblin, Barbara Hewitt, Murad Moqbel, Scott Sittig, Lakesha Kinnerson, Vera Rulon Dec 2020

Can Caregivers Trust Information Technology In The Care Of Their Patients? A Systematic Review, Alice Noblin, Barbara Hewitt, Murad Moqbel, Scott Sittig, Lakesha Kinnerson, Vera Rulon

Information Systems Faculty Publications and Presentations

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that healthcare providers allow patients to engage in their healthcare by allowing access to their health records. Often patients need informal caregivers including family members or others to help them with their care. This paper explores whether trust is a key factor for informal caregivers’ decision to use health information technologies (HIT) including electronic health records (EHR), patient portals, mobile apps, or other devices to care for their patient. Six reviewers conducted a comprehensive search of four literature databases using terms that pertained to a caregiver and trust to …


A Predictive Analytics Approach To Building A Decision Support System For Improving Graduation Rates At A Four-Year College, Xuan Wang, Helmut Schneider, Kenneth R. Walsh Dec 2020

A Predictive Analytics Approach To Building A Decision Support System For Improving Graduation Rates At A Four-Year College, Xuan Wang, Helmut Schneider, Kenneth R. Walsh

Information Systems Faculty Publications and Presentations

Although graduation rates have interested stakeholders, educational researchers, and policymakers for some time, little progress has been made on the overall graduation rate at four-year state colleges. Even though selective admission based on academic indicators such as high school GPA and ACT/ SAT have widely been used in the USA for years, and recent statistics show that less than 40% of students graduate from four-year state colleges in four years in the US. The authors propose using an ensemble of analytic models that considers cost as a better form of analysis that can be used as input to decision support …


Sustaining Patient Engagement: The Role Of Health Emotion And Personality Traits In Patient Portal Continuous Use Decision, Murad Moqbel, Mohammed Sajedur Rahman, Sunyoung Cho, Barbara Hewitt Dec 2020

Sustaining Patient Engagement: The Role Of Health Emotion And Personality Traits In Patient Portal Continuous Use Decision, Murad Moqbel, Mohammed Sajedur Rahman, Sunyoung Cho, Barbara Hewitt

Information Systems Faculty Publications and Presentations

Healthcare providers increasingly rely on technology, such as patient portals, for asynchronous communication with their patients. Even though clinicians have increasingly adopted patient portals to enhance healthcare quality and reduce cost, few patients continue to use this technology. In this paper, we investigate the effect that individuals’ health emotion and personality traits as measured using the five-factor model (FFM) have on patients’ intention to continually use patient portals through the lens of emotional dissonance theory. We collected survey data from 187 patients at a major medical center in the Midwestern United States. After we analyzed the data using structural equation …


Why Do People Patronize Donation-Based Crowdfunding Platforms? An Activity Perspective Of Critical Success Factors, Yali Zhang, Chrissie Diane Tan, Jun Sun, Zhaojun Yang Nov 2020

Why Do People Patronize Donation-Based Crowdfunding Platforms? An Activity Perspective Of Critical Success Factors, Yali Zhang, Chrissie Diane Tan, Jun Sun, Zhaojun Yang

Information Systems Faculty Publications and Presentations

As a special type of social information systems, crowdfunding platforms draw researchers’ attention in recent years for their increasing popularity. In supplement to big-data analyses on user-generated content, behavioral research using survey and interview observations provide insights on why people like or hesitate to use such platforms. Nevertheless, extant studies focus on user intention and equity/reward-based projects, leaving the knowledge body on why people actually engage in donation-based crowdfunding underdeveloped. Based on Activity Theory, this study explores the critical success factors of crowdfunding in terms of website acceptance, crowd familiarity, and donation reciprocity. It then develops a research model that …


Decision Framework For Engaging Cloud-Based Big Data Analytics Vendors, Emmanuel Wusuhon Yanibo Ayaburi, Michele Maasberg, Jaeung Lee Oct 2020

Decision Framework For Engaging Cloud-Based Big Data Analytics Vendors, Emmanuel Wusuhon Yanibo Ayaburi, Michele Maasberg, Jaeung Lee

Information Systems Faculty Publications and Presentations

Organizations face both opportunities and risks with big data analytics vendors, and the risks are now profound, as data has been likened to the oil of the digital era. The growing body of research at the nexus of big data analytics and cloud computing is examined from the economic perspective, based on agency theory (AT). A conceptual framework is developed for analyzing these opportunities and challenges regarding the use of big data analytics and cloud computing in e-business environments. This framework allows organizations to engage in contracts that target competitive parity with their service-oriented decision support system (SODSS) to achieve …


Testing Mediation Via Indirect Effects In Pls-Sem: A Social Networking Site Illustration, Murad Moqbel, Rakesh Guduru, Ahasan Harun Oct 2020

Testing Mediation Via Indirect Effects In Pls-Sem: A Social Networking Site Illustration, Murad Moqbel, Rakesh Guduru, Ahasan Harun

Information Systems Faculty Publications and Presentations

Mediation analysis, in the context of structural equation modeling via partial least squares (PLSSEM), affords a better understanding of the relationships among independent and dependent variables, when the variables seem to not have a definite connection. In this paper, we demonstrate such an analysis in the context of social networking sites, using WarpPLS, a leading PLS-SEM software tool.


Inter-Organizational Systems Use And Supply Chain Performance: Mediating Role Of Supply Chain Management Capabilities, David Asamoah, B. Agyei-Owusu, Francis K. Andoh-Baidoo, Emmanuel Wusuhon Yanibo Ayaburi Aug 2020

Inter-Organizational Systems Use And Supply Chain Performance: Mediating Role Of Supply Chain Management Capabilities, David Asamoah, B. Agyei-Owusu, Francis K. Andoh-Baidoo, Emmanuel Wusuhon Yanibo Ayaburi

Information Systems Faculty Publications and Presentations

Inter-organizational Systems (IOS) are network-enabled information systems that extend boundaries of an organization. There is a growing interest among researchers and practitioners to understand how the use of IOS enhances firm performance. In this study, we examine how IOS use impacts an organization’s supply chain management (SCM) capabilities and supply chain performance. Drawing on the resource-based view theory, we examine two mechanisms that are essential for enhanced supply chain performance: (a) efficient IOS external utilization regarding its networked partners and (b) the maximization of IOS organizational management capabilities in supply chain management. Using data from 193 respondents from various manufacturers …


Critical Success Factors Of Green Innovation: Technology, Organization And Environment Readiness, Yali Zhang, Jun Sun, Zhaojun Yang, Yin Wang Aug 2020

Critical Success Factors Of Green Innovation: Technology, Organization And Environment Readiness, Yali Zhang, Jun Sun, Zhaojun Yang, Yin Wang

Information Systems Faculty Publications and Presentations

Many organizations carry out green innovation for sustainable development, but not all are successful. Based on the technology-organization-environment framework, this study examines how prepared enterprises are for green innovation in terms of technology readiness, organization readiness, and environment readiness. It hypothesizes that the necessary and sufficient conditions along each dimension enable and facilitate green innovation, leading to competitive advantage through the mediation of environmental performance and firm performance. To test the research model, survey observations were collected from 340 companies in China. Supporting the hypothesized relationships, the results show that the necessary and sufficient conditions of all dimensions make significant …


Patient Empowerment And Electronic Health Record Systems Sharing: A Design Perspective, Joseph A. Manga, Jun Sun Aug 2020

Patient Empowerment And Electronic Health Record Systems Sharing: A Design Perspective, Joseph A. Manga, Jun Sun

Information Systems Faculty Publications and Presentations

Patient empowerment through health information technology is a relevant area in healthcare transformation; however, research has not adequately addressed how electronic health record (EHR) systems design can enhance this phenomenon in the care process. This study proposes a design artifact (EHR sharing) that focuses on empowering patients and EHR use to achieve patient centered care. Using a sample of 154 in a real-world scenario (diabetes) and a design science approach, we tested and evaluated the effectiveness of our proposed artifact for both the traditional and the current design approaches. The t-test statistics results show that using the current approach, patients …


Flexible Versus Simple Trade-In Strategy For Remanufacturing, Zhaojun Yang, Xu Hu, Jun Sun, Yali Zhang Aug 2020

Flexible Versus Simple Trade-In Strategy For Remanufacturing, Zhaojun Yang, Xu Hu, Jun Sun, Yali Zhang

Information Systems Faculty Publications and Presentations

Some enterprises recently start to offer the flexible trade-in option to attract customers from competitors, in contrast to the simple one that only allows them to return used products to the same manufacturers for new. Based on analytical and numerical analyses, this study compares the environmental impacts of two trade-in strategies (simple versus flexible) in combination with different carbon tax policies. From the perspective of consumer switching behaviour, a Hotelling model with two market segments is established. Under the flexible trade-in strategy, the carbon emission of enterprises turns out to be significantly higher than that under the simple trade-in strategy. …


Physicians’ Perceived Threats And Electronic Medical Record Workaround, Joseph A. Manga, Nan Xiao Aug 2020

Physicians’ Perceived Threats And Electronic Medical Record Workaround, Joseph A. Manga, Nan Xiao

Information Systems Faculty Publications and Presentations

Electronic medical record (EMR) systems can improve patient care and their usages are mandatory in many health care organizations. Yet, some physicians engaged in workaround behaviors as a response to their negative experiences in using EMR. Leveraging protection motivation theory, we propose a theoretical framework to understand what causes physicians to use EMR systems less effectively. We posit that EMR systems’ usability and physicians’ technology capability affect their appraisal of threats associated with EMR use, which in turn influences their workaround behaviors. We conclude with some implications to research and practice, and opportunities for future research.


Juxtaposing Impacts Of Social Media Interaction Experiences On E-Commerce Reputation, Xinchen Li, Qinyu Liao, Xin Luo, Yaoyu Wang Jun 2020

Juxtaposing Impacts Of Social Media Interaction Experiences On E-Commerce Reputation, Xinchen Li, Qinyu Liao, Xin Luo, Yaoyu Wang

Information Systems Faculty Publications and Presentations

E-commerce enterprises use different social media channels to build their online reputation through customers’ rich interaction experiences, but no study has differentiated the individual impact of consumer-to-consumer and business-to-consumer interaction features on e-commerce online reputations. This study investigates the linkage between five interaction characteristics, consumers’ perceived values, and e-commerce online reputations. The results of our study show that only the perceived hedonic value has a significant influence on e-commerce online reputations. Perceived control, reciprocity, and responsiveness have a positive and significant influence on both perceived utilitarian value and perceived hedonic value. Sociability only shows a significant and negative influence on …


Understanding Crowdsourcing Contest Fitness Strategic Decision Factors And Performance: An Expectation-Confirmation Theory Perspective, Emmanuel Wusuhon Yanibo Ayaburi, Jaeung Lee, Michele Maasberg May 2020

Understanding Crowdsourcing Contest Fitness Strategic Decision Factors And Performance: An Expectation-Confirmation Theory Perspective, Emmanuel Wusuhon Yanibo Ayaburi, Jaeung Lee, Michele Maasberg

Information Systems Faculty Publications and Presentations

Contest-based intermediary crowdsourcing represents a powerful new business model for generating ideas or solutions by engaging the crowd through an online competition. Prior research has examined motivating factors such as increased monetary reward or demotivating factors such as project requirement ambiguity. However, problematic issues related to crowd contest fitness have received little attention, particularly with regard to crowd strategic decision-making and contest outcomes that are critical for success of crowdsourcing platforms as well as implementation of crowdsourcing models in organizations. Using Expectation-Confirmation Theory (ECT), we take a different approach that focuses on contest level outcomes by developing a model to …


Effect Of Penitence On Social Media Trust And Privacy Concerns: The Case Of Facebook, Emmanuel Wusuhon Yanibo Ayaburi, Daniel N. Treku Feb 2020

Effect Of Penitence On Social Media Trust And Privacy Concerns: The Case Of Facebook, Emmanuel Wusuhon Yanibo Ayaburi, Daniel N. Treku

Information Systems Faculty Publications and Presentations

Abuse of information entrusted to organizations can result in a variety of privacy violations and trust concerns for consumers. In the event of violations, a social media brand or organization renders an apology – a form of social account – to alleviate users’ concerns and maintain user membership and engagement with the platform. To explore the link between apology offered by a social media brand or organization and the users’ trust dynamics in the brand’s services, we study how organizational integrity can contribute to reducing individuals’ privacy concerns whiles increasing or repairing their trust. Drawing on organizational behavioral integrity literature, …


Carbon Tax Or Cap-And-Trade: Which Is More Viable For Chinese Remanufacturing Industry?, Xu Hu, Zhaojun Yang, Jun Sun Jan 2020

Carbon Tax Or Cap-And-Trade: Which Is More Viable For Chinese Remanufacturing Industry?, Xu Hu, Zhaojun Yang, Jun Sun

Information Systems Faculty Publications and Presentations

The debate between cap-and-trade and carbon tax, two major carbon emission reduction mechanisms to deal with global warming, has been going on for years unsettled. The strategy to implement one of them or both is by far mainly addressed at the national level, and there is a need to customize the policy-making for different sectors, especially the emerging remanufacturing industry that has the great potential to reduce material and energy consumptions. Based on a closed-loop supply chain model, this study analyzes the tradeoffs between carbon tax and cap-and-trade with a series of numerical studies. While keeping carbon emissions under control, …


Ubiquitous Computing Capabilities And User-System Interaction Readiness: An Activity Perspective, Jun Sun Jan 2020

Ubiquitous Computing Capabilities And User-System Interaction Readiness: An Activity Perspective, Jun Sun

Information Systems Faculty Publications and Presentations

Based on mobile computing technologies, ubiquitous systems enable people to access information anywhere and anytime. In addition to the capability of interactivity concerning inquiry processing based on user input through interfaces, ubiquitous systems may offer contextualization and personalization dealing with information filtering based on task contexts and user preferences, which help relieve user effort on the move. This study investigates how different combinations of these major ubiquitous computing capabilities affect user behavior. Using the unifying framework of Activity Theory, it conceptualizes user-system interaction as a tool-mediated activity, the different aspects of which are facilitated by interactivity, contextualization, and personalization. It …


Privacy Concerns And Benefits Of Engagement With Social Media-Enabled Apps: A Privacy Calculus Perspective, Mohsen Jozani, Emmanuel Wusuhon Yanibo Ayaburi, Myung Ko, Kim-Kwang Raymond Choo Jan 2020

Privacy Concerns And Benefits Of Engagement With Social Media-Enabled Apps: A Privacy Calculus Perspective, Mohsen Jozani, Emmanuel Wusuhon Yanibo Ayaburi, Myung Ko, Kim-Kwang Raymond Choo

Information Systems Faculty Publications and Presentations

Privacy threats in a social media-enabled application (app) can originate from either the institution or other app users. Although privacy in social media is well studied, the role of social (peer) privacy concerns is largely unknown and most privacy studies on mobile apps focus on initial adoption and ignore long-term behavioral outcomes. Drawing on the privacy calculus theory, this study examines the impact of both institutional and social privacy concerns on long-term user engagement with social media-enabled apps. Findings from the analysis of 354 survey responses reveal that both institutional and social privacy concerns decrease engagement. Regarding the antecedents, the …


Crowdsourcing Contests: Understanding The Effect Of Environment And Organization Specific Factors On Sustained Participation, Hanieh Javadi Khasraghi, Xuan Wang Jan 2020

Crowdsourcing Contests: Understanding The Effect Of Environment And Organization Specific Factors On Sustained Participation, Hanieh Javadi Khasraghi, Xuan Wang

Information Systems Faculty Publications and Presentations

Crowdsourcing has increasingly become a recognized problem-solving mechanism for organizations by outsourcing the problem to an undefined crowd of people. The success of crowdsourcing depends on the sustained participation and quality-submissions of the individuals. Yet, little is known about the environment-specific and organization-specific factors that influence individuals’ continued participation in these contests. We address this research gap, by conducting an empirical study using data from an online crowdsourcing contest platform, Kaggle, which delivers data science and machine learning solutions to its clients. The findings show the statistically significant effects of structural capital, familiarity with organization, and experience with the organization …


Understanding The Relationship Between Smartphone Addiction And Well-Being: The Mediation Of Mindfulness And Moderation Of Hedonic Apps, Murad Moqbel Jan 2020

Understanding The Relationship Between Smartphone Addiction And Well-Being: The Mediation Of Mindfulness And Moderation Of Hedonic Apps, Murad Moqbel

Information Systems Faculty Publications and Presentations

The advent of handheld devices such as smartphones has changed the way we connect, navigate, and entertain and has been recognized as a revolution in information and communication technologies (ICT). Despite the plethora of benefits of this new technology, concerns have been raised about the unintended adverse consequences to well-being in the form of addictive use. Past research has linked smartphone addiction to negative consequences, but it remains unclear how, why, and when (i.e., under what conditions) smartphone addiction, in turn, is related to well-being. This study attempts to fill this void by addressing these questions through the lens of …


Data Visualization In Online Educational Research, Xue Wen, Xuan Wang Jan 2020

Data Visualization In Online Educational Research, Xue Wen, Xuan Wang

Information Systems Faculty Publications and Presentations

This chapter presents a general and practical guideline that is intended to introduce the traditional visualization methods (word clouds), and the advanced visualization methods including interactive visualization (heatmap matrix) and dynamic visualization (dashboard), which can be applied in quantitative, qualitative, and mixed-methods research. This chapter also presents the potentials of each visualization method for assisting researchers in choosing the most appropriate one in the web-based research study. Graduate students, educational researchers, and practitioners can contribute to take strengths from each visual analytical method to enhance the reach of significant research findings into the public sphere. By leveraging the novel visualization …


Understanding Country Level Adoption Of E-Commerce: A Theoretical Model Including Technological, Institutional, And Cultural Factors, Punit Ahluwalia, Mohammad I. Merhi Jan 2020

Understanding Country Level Adoption Of E-Commerce: A Theoretical Model Including Technological, Institutional, And Cultural Factors, Punit Ahluwalia, Mohammad I. Merhi

Information Systems Faculty Publications and Presentations

This paper provides a theoretically grounded model of e-commerce adoption to explain differences in adoption rates among countries. The model extends the existing culture-policy-technology (CPT) framework to examine causal relationships between the technological, institutional, and cultural factors in order to examine country-level e-commerce adoption. Thus, interesting relationships among macro-level factors are hypothesized. The paper highlights the important of risk mitigating mechanisms or institutions to facilitate adoption of e-commerce in countries with high uncertainty avoidance. A call for empirical examination into country level adoption is answered by analyzing macro level data from 69 countries. The hypotheses are confirmed using PLS analytical …