Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Business
When And How Trustworthiness Matters: Knowledge Transfer And The Moderating Effect Of Causal Ambiguity, Robert J. Jensen, Gabriel Szulanski, Rossella Cappetta
When And How Trustworthiness Matters: Knowledge Transfer And The Moderating Effect Of Causal Ambiguity, Robert J. Jensen, Gabriel Szulanski, Rossella Cappetta
Faculty Publications
The recognition that better use of existing internal knowledge could enhance survival chances or organizations has spawned substantial interest in the transferability of routinized, experiential learning to additional settings within the organization Previous research has established that trustworthiness of the source enhances such knowledge transfer. More recent work, however, suggests that this may not always be the case. Yet, little systematic attention has been paid to moderating conditions. The major purpose of this paper is to identify a moderator, causal ambiguity, which delineates the conditions as to when and how a recipient's perception of the trustworthiness of a source affects …
Stickiness And The Adaptation Of Organizational Practices In Cross-Border Knowledge Transfers, Robert J. Jensen, Gabriel Szulanski
Stickiness And The Adaptation Of Organizational Practices In Cross-Border Knowledge Transfers, Robert J. Jensen, Gabriel Szulanski
Faculty Publications
The re-use of organizational practices in multiple locations is a fundamental way MNCs leverage knowledge to seek competitive advantage. Scholars approaching the issue of adaptation from both a market and an institutional perspective argue that, in order to achieve fit with the local environment, some degree of adaptation is advisable with the need for adaptation increasing as the institutional distance between source and recipient locations increases. However, arguments to date have examined the effect of adaptation primarily on a subsidiary's long term performance. A necessary precursor is to understand the effect of adaptation on the transfer process itself as transfer …