Business Commons^™

Voting And Commenting Mechanisms In Ongoing Crowdsourcing Platforms: A Case Study Of Lego Ideas Platform, Khalid Murzig M. Alharbi

Dissertations and Theses Collection (Open Access)

Although crowdsourcing, an innovative online call to help solve problems or generate new ideas, has gained much traction in the business word, not much research has been done on the commenting and voting mechanisms. Most of the research has focussed on the why and how businesses crowdsource. To fill the gap, this research focusses on the commenting and voting mechanisms and aims to analyse the effectiveness of the commenting and voting mechanism in an ongoing crowdsourcing platform, Lego Idea. Using Python software, 8663 comments were extracted from the Lego Ideas platform. These comments were then manually categorised into 10 variables …

The Business Of Accelerating The Acceleration Of Startups, David Wai Lun Ng

Dissertations and Theses Collection (Open Access)

The cross-domain and cross-border aspects of the Business Accelerator sector has resulted in an ecosystem that has seen actors in the space jostle for clear and competitive positioning. The evolution of Business Accelerators as a business entity, seeking to supply positive interventions to the journey of start-ups, is common to all growth and innovation orientated ecosystems. The ability for Business Accelerator managers to demonstrably impact their subject acceleratees positively has been an under-researched area. Against this background is the rising volume of capital being channeled into funding startups due to the widespread drive for innovation led growth which is increasingly …

An Exploratory Comparative Study Of Experts And Generalists As Change Management Leaders In Non-Core Areas Of Organizations, Steven Glenn Burton

Dissertations and Theses Collection (Open Access)

Large-scale organizational change is a necessary undertaking critical to the ongoing success of most firms. Despite the necessity of such change, it is also an undertaking that fails at approximately twice the rate that it succeeds. Prior work on change leadership primarily looks at characteristics of the individual leader and does not differentiate on areas of the organization where change will be occurring. The work conducted in this research compares categories of change leaders and looks at change within a specific area of a firm, its non-core business area.

This exploratory research compared core-area technical experts to generalists as change …

Essays On The Information Role Of Credit Default Swaps, Hao Cheng

Dissertations and Theses Collection (Open Access)

Chapter 1: Credit Default Swaps Pricing Errors and Related Stock Returns

This article investigates the impacts of Credit Default Swaps (CDS) pricing errors on related stock returns. Using a parsimonious CDS valuation model, which produces an above average adjusted R2 of 90%, I find that its pricing errors significantly predict cross-section stock returns. Further investigation reveals that the cross-market return predictability channels via Merton (1974)'s structural prediction and primary dealers' capital risk. This paper provides a novel view of the complex interactions of capital markets and offers insights on the relative market efficiencies.

Chapter 2: CDS Markets Informativeness and Related …

The Impact Of Camaderie On Customer Satisfaction And Loyalty In The Hotel Industry, Huiping Josephine Tan

Dissertations and Theses Collection (Open Access)

In the hotel industry, the relationship between customer satisfaction and loyalty has always been ambiguous, as a satisfied hotel guest may not necessarily be loyal. Loyalty is of greater interest to the hotel industry as it translates to more business opportunities. The primary purpose of this study is to investigate how camaraderie and emotional customer satisfaction can predict potential service loyalty. Empirical tests of the relationship between camaraderie, emotional satisfaction and loyalty had never been conducted before in the hotel industry. The findings of this research suggest that camaraderie has a direct and significant relationship to the four phases of …

An Exploratory Study Of How To Navigate Brand Management And Improve Sales Performance Through Control Policies, Pavuth Sriaranyakul

Dissertations and Theses Collection (Open Access)

The aim of this study was to examine the effects of alcohol and tobacco control policies on sales performance when two central elements of marketing, communication and promotion programs, are significantly restricted. The study took place in Thailand, which has some of the strongest tobacco control regulations in the world, along with moderately strong alcohol control regulations. Under these regulations, tobacco firms operate in a dark market, with near-total regulatory prohibition on advertising, promotion, and even the display of their products. Alcohol firms operate in a less restrictive or “grey” market, as they face restrictions on advertising and promotion content, …

Motivations To Engage In Word Of Mouth From Non-Market Participants: A Study Using Automotive Business As The Field Of Investigation, Yao Han Kwan

Dissertations and Theses Collection (Open Access)

Word of mouth (WOM) can have significant impacts on businesses. Positive WOM can go a long way in helping to grow a brand while negative WOM may cause considerable damages. Managers have constantly attempted to actively manage WOM but often find it difficult to control. Extensive academic research has also been conducted in this field, with a significant amount of literature built up over the last few decades. The advent of the Internet, social media and consequently electronic WOM (eWOM) further intensified practice and research interest in this area.

Despite decades of research and managerial precepts about WOM, the full …

Leading Mindfully In Dynamic Times: Can A Mindfulness-Based Leadership Training And Coaching Program Increase Leadership Effectiveness?, Nina Tan

Dissertations and Theses Collection (Open Access)

This research examined the influence of a Mindfulness-based Leadership Training and Coaching Program (MBP), in garnering three aspects of leadership effectiveness; extra employee effort, productive performance and followers’ satisfaction with leadership.

We hypothesized that mindfulness-based leadership training and coaching program can influence leaders’ frequency in adopting authentic, transformational and transactional leadership behaviors to enhance leadership effectiveness.

We tested these predictions separately on two control and intervention groups. Results suggested that the combined training and coaching mindfulness-based intervention program had predictive effects between the practice of mindful attunement of leaders’ behaviors and enhancement in leadership effectiveness, even in a short span …

The Relationships Of Team Diversity, Social Capital And Ambidexterity, Hock Seng Ng

Dissertations and Theses Collection (Open Access)

This study seeks to gain insights into the impact of team diversity on building ambidextrous teams, i.e., managing trade-offs of “exploiting the present” and “exploring the future.” Given the inconsistent findings of the effects of diversity on team outcomes to date, the effect (if any) will likely be mediated and/or moderated by contextual factors. Hence, in this study, I have examined team social capital to understand better its role in fostering the relationship between team diversity and team ambidexterity.

The results of this empirical study using 211 work teams (include 1,342 managers and employees) from two multi-national companies spanning fourteen …

Foreign Direct Investment, A Movement Toward Investors' Centricity, A Behavioral Perspective, Jimmy Wee Teck Tan

Dissertations and Theses Collection (Open Access)

This dissertation proposal studies the determinants of Foreign Direct Investment (FDI) in a frontier economy from the behavioral perspective of a manager. There are many determinants used in determining a Foreign Direct Investment. These determinants range from economic, social, institutional, technology, organization, and commercial down to cultural distance. The objective of this research is not to duplicate the methodologies of many quantitative research studies that have been conducted, in which many economists use quantitative analysis of several years of data to determine the many factors that correlate with levels of FDI. The behavioral aspect of a manager’s decision is noticeably …

From Digital Traces To Marketing Insights: Recovering Consumer Preferences For Digital Entertainment Services And Online Shopping, Ai Phuong Hoang

Dissertations and Theses Collection (Open Access)

IT innovations disrupt traditional business models and challenge conventional thinking. Thus, industry incumbents face fierce competition from start-ups with new business models and new ways of engaging customers. Digital entertainment goods and personalized services have become a lucrative market, which has undergone a transformation enabled by seamless Internet connections. Meanwhile, social networks and other online platforms have brought people and business even closer.

Identifying The Competencies Of Middle Managers Leading Successful Strategy Implementation, Zafar Abdulmajid Momin

Dissertations and Theses Collection (Open Access)

How does one successfully implement strategy? Persistent and alarmingly high failure rates of strategy implementation still prevail due to the myriad variables and complexities associated with execution, the brunt of which typically falls to middle management. Unfortunately, most organizations do not exercise sufficient rigor in the process and criteria to select the right middle managers for executing strategy, despite middle managers having a substantial impact on outcomes. Business leaders lack the necessary tools and frameworks for competency assessment to support their decision-making. This research seeks to provide evidence that selection of the right middle managers is more likely to lead …

Essays In Corporate Finance, Meng Gao

Dissertations and Theses Collection (Open Access)

This dissertation studies the impact of credit rating on firms’ financing behavior and investigates insider trading activities.

The first essay documents how firms’ concerns about credit rating change affect their choice between the use of debt and lease. Firms approaching a credit rating change tend to use less debt relative to operating leases to finance their new projects. In this paper, I propose a new method of measuring the potential of a credit rating change. Using the new measures, I find that not only the concerns about being downgraded but also the at- tempts to get upgraded have significant impacts. …

Essay On Asset Pricing, Fei Gao

Dissertations and Theses Collection (Open Access)

We uncover a novel stock return predictor from the options market, the volume-weighted strike-spot price ratio (VWKS) across all traded option contracts. High (low) VWKS indicates that the mass of options volume on an underlying stock centers at the out-of-the-money region of call (put) options. Empirically, VWKS has positive and robust predictive ability for underlying returns after controlling for a long list of variables including known return predictors from the options market, stock illiquidity, and past stock returns, and has more persistent and stronger predictive power for stocks with higher information asymmetry and arbitrage costs. We also find that VWKS …

Examining Outcomes Of Marketing Actions From Customer, Investor, And Operational Perspectives, Leon Gim Lim

Dissertations and Theses Collection (Open Access)

This dissertation examines the impact of three distinct marketing actions from three different perspectives, i.e., customer, investor, and operational. Specifically, the first essay examines investors’ evaluation of firms’ price-increase preannouncements, thereby responding to recent calls for exploring investors’ evaluation of a firm’s pricing actions which have been predominantly examined from consumers’ perspective. The second essay adopts an operations lens to present the first empirical examination about the impact of customer satisfaction on the future costs of selling and producing for a firm. The essay, therefore, is of direct importance to CEOs as they consider costs as their top priority. In …

Three Essays On Corporate Finance, Mengyao Kang

Dissertations and Theses Collection (Open Access)

This dissertation has three essays in corporate finance. In the first chapter, We investigate whether a CEO’s experience with mergers matter when her firm becomes a takeover target? We find that shareholders receive higher premiums when their CEO has experience. The evidence suggests this is due to learning rather than innate skills or selection. Consistent with superior negotiation of salient features of takeover offers, experienced target CEOs obtain either safer cash payments or higher premiums as the fraction of cash in the offer decreases. These benefits do not come at the cost of other contractual concessions or inefficiencies in takeover …

Three Essays On Corporate Finance, Yuan Zhuang

Dissertations and Theses Collection (Open Access)

My dissertation aims to better understand managers and financial analysts’ behavior, incentives, and constraints, as well as their impacts on firm decisions and financial markets. In Chapter 1, I show that peer firms play an important role in determining U.S. corporate cash saving decisions. Using an instrument variable identification strategy, I find that one standard deviation change in peer firms average cash savings leads to a 2.63% same-direction change in firm’s own cash savings, which exceeds the marginal effects of many previously identified determinants. The economic implications of such peer effects are large, which can significantly alter cash savings in …

Essays In Commodities And Freight Markets, Nelson Yap

Dissertations and Theses Collection (Open Access)

Chapter 1: Structural Changes in Functional Curves: Estimation and Testing

Abstract: This paper considers the estimation and testing of structural changes in functional curves that occurs at an unknown date. The functional principal component analysis is applied to the random functional curves, decomposing them into interpretable simple latent functions and random scalars. We model the random scalars using a simple autoregressive model and test for a change in parameters that occur at an unknown date. This method is applied to the crude oil futures market to estimate and date possible structural breaks during OPEC announcement periods from 1984 to 2017.

Essays On The Determinants Of Success Of Crowdfunding Projects, Yee Heng Tan

Dissertations and Theses Collection (Open Access)

Crowdfunding is a method of raising funds to support a venture, typically by raising small amounts from a large number of investors (backers or patrons). This whole process is conducted on an online platform that facilitates interactions between project creators and potential contributors. We explore in the dissertation, the determinants of the success of crowdfunding projects. The first essay, using data from Kickstarter (the leading crowdfunding platform), explores how backers to a project are interconnected with other backers through their backing of common projects thus forming an implicit backer network. We find that backers that are in central positions within …