Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

PDF

University of Massachusetts Amherst

Series

2023

Discipline
Keyword
Publication

Articles 1 - 12 of 12

Full-Text Articles in Business

How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper Sep 2023

How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper

TTRA Canada 2023 Conference

With The Michelin Guide’s recent expansion into the Canadian market, and the highly stressful environment associated with the restaurant industry, this qualitative study looks to understand the stress that comes from trying to acquire and retain a Michelin star rating, along with the strategies restaurants employ to mitigate these stressors.


Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya Sep 2023

Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya

TTRA Canada 2023 Conference

Abstract
Sustainable practices are increasingly promoted in the restaurant sectors. While sustainability in luxury gastronomy restaurants (hereby Michelin-starred and luxury fine dining restaurants) has rarely been explored especially from Vancouver context. Michelin-starred and fine dining restaurants are significant influencers of sustainable food promotion. Therefore, this study explores chefs’ motivations to adopt and promote sustainable food experiences through extrinsic (planet and people) and intrinsic (plate, pleasure, and place) factors. A qualitative approach (semi-structured interview) will be employed to collect data from a sample of Michelin-starred and fine dining restaurants. It is anticipated that this study will be strengthening the existing literature …


Hosting Friends And Relatives In The Yukon, Tom Griffin Dr., Department Of Tourism And Culture, Yukon Government Sep 2023

Hosting Friends And Relatives In The Yukon, Tom Griffin Dr., Department Of Tourism And Culture, Yukon Government

TTRA Canada 2023 Conference

This study includes qualitative interviews of 54 residents of Whitehorse, Yukon, about their experiences of hosting friends and relatives, with implications for destination marketing and community development.


Volunteer Preparedness For Emergency Management At Festivals, Debbie Toluwanimi Olotu, Christine Van Winkle Phd Sep 2023

Volunteer Preparedness For Emergency Management At Festivals, Debbie Toluwanimi Olotu, Christine Van Winkle Phd

TTRA Canada 2023 Conference

This research provides insight into emergency preparedness and Management at Festivals. The study aims to enhance practice, advance theory and contribute to safe and secure event management, reducing risks for communities and event attendees. By using a service-dominant logic (SDL) framework, the study provided insight into the role of a festival stakeholder group, volunteers, and their contributions to emergency management.


Exploring Post-Secondary Students’ Perceptions Of The Quality Of Their Summer Tourism Jobs, Rebecca Gordon, Bruce Mcadams Sep 2023

Exploring Post-Secondary Students’ Perceptions Of The Quality Of Their Summer Tourism Jobs, Rebecca Gordon, Bruce Mcadams

TTRA Canada 2023 Conference

This exploratory study captures job quality perceptions of 14 post-secondary school students employed in summer tourism jobs. Students that lacked training, managerial support and consistent work hours saw their job as low quality and were less committed to their employer.


The Use Of Historical Heritage As A Factor In Sustainable Tourism Development: The Case Study Of Akbarieh Garden, A Unesco World Heritage Site In Birjand, Mahdieh Jahangir Bolourchian, Mahdi Hajikhani, Eghbal Chehri Dr. Sep 2023

The Use Of Historical Heritage As A Factor In Sustainable Tourism Development: The Case Study Of Akbarieh Garden, A Unesco World Heritage Site In Birjand, Mahdieh Jahangir Bolourchian, Mahdi Hajikhani, Eghbal Chehri Dr.

TTRA Canada 2023 Conference

The research explores the role of historical heritage in bolstering sustainable tourism, with a keen focus on Akbarieh Garden, a renowned UNESCO world heritage site situated in Birjand, Iran. Historical heritage sites often present a unique intersection between the preservation of cultural legacy and the promotion of local economies through tourism. Sustainable tourism emphasizes the balance between environmental, economic, and socio-cultural aspects, ensuring that these attractions remain preserved for future generations while still benefiting present-day communities.


Destination Design: A Design Thinking Approach To Tourism Development Through The Evolution Of Destination Management Organizations, Matthew Hardy Thomas Sep 2023

Destination Design: A Design Thinking Approach To Tourism Development Through The Evolution Of Destination Management Organizations, Matthew Hardy Thomas

TTRA Canada 2023 Conference

This research examines using design thinking methodologies to develop resilient tourist destinations amidst emerging trends. It explores the changing role of destination managers and their transition into designers rather than managers of communities. The proposed Destination Design Methodology provides a new approach to strategic planning, stakeholder partnerships, and establishing KPIs.


Does The Rising Tide Lift All Boats? : Navigating Datascapes At The Local Level, Scott Peters Msc, Peter Keller Phd Sep 2023

Does The Rising Tide Lift All Boats? : Navigating Datascapes At The Local Level, Scott Peters Msc, Peter Keller Phd

TTRA Canada 2023 Conference

The rhetoric surrounding data in tourism studies has undergone a shift from that of data scarcity to that of superabundance, but how does this actually play out with stakeholders on the ground? This paper explores the application of ‘datascapes’ to get a better understanding of data applications for tourism stakeholders.


From Crisis To Recovery: Analyzing Government Support For Canadian Restaurants During The Covid-19 Pandemic, Julie Kellershohn, Wayne W. Smith, Stephen W. Litvin, Robert Frash Sep 2023

From Crisis To Recovery: Analyzing Government Support For Canadian Restaurants During The Covid-19 Pandemic, Julie Kellershohn, Wayne W. Smith, Stephen W. Litvin, Robert Frash

TTRA Canada 2023 Conference

This study, utilizing qualitative analyses, evaluates the effectiveness of Canadian government policies and subsidies in providing relief to the restaurant industry during the COVID-19 pandemic. Insights into the effectiveness of support measures (mandatory closures, wage subsidies, rent relief, and business continuity support) and recommendations for future policymaking are provided.


Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna Sep 2023

Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna

TTRA Canada 2023 Conference

Immigration, as well as diversity, equity, and inclusion (DEI) are essential aspects of Canada, a multicultural country that relies on immigration. The paper describes the state of diversity management in Canadian tourism and makes recommendations to help foster a competitive tourism sector with improved worker management practices.


Why It Matters: The Tourist/Traveller Dichotomy In The Context Of Pandemic-Era Overtourism, Kelley A. Mcclinchey Sep 2023

Why It Matters: The Tourist/Traveller Dichotomy In The Context Of Pandemic-Era Overtourism, Kelley A. Mcclinchey

TTRA Canada 2023 Conference

This research investigates the traveller/tourist dichotomy through a discourse analysis of online blogs and travel writing in the context of pandemic-era overtourism. Results indicate that travellers/tourists are perceived in ways that validate one over the other, yet both are intricately weaved within the neocolonial structures of tourism, grounded in imperialism and the power dynamics visitors have on a place.


Enabling An Equitable Energy Transition Through Inclusive Research, Michael Ash, Erin Baker, Mark Tuominen, Dhandapani Venkataraman, Matthew Burke, S. Castellanos, M. Cha, Gabe Chan, D. Djokic, J.C. Ford, Anna P. Goldstein, David Hsu, Matt Lacker, C. Miller, D. Nock, A.P. Ravikumar, Allison Bates, Anna Stefanopoulou, E Grubert, D.M Kammen, M. Pastor, S.Z, Attari, S. Carley, D.L Clark, D. Dean-Ryan, U. Kosar, Kerry Bowie, Tina Johnson Jan 2023

Enabling An Equitable Energy Transition Through Inclusive Research, Michael Ash, Erin Baker, Mark Tuominen, Dhandapani Venkataraman, Matthew Burke, S. Castellanos, M. Cha, Gabe Chan, D. Djokic, J.C. Ford, Anna P. Goldstein, David Hsu, Matt Lacker, C. Miller, D. Nock, A.P. Ravikumar, Allison Bates, Anna Stefanopoulou, E Grubert, D.M Kammen, M. Pastor, S.Z, Attari, S. Carley, D.L Clark, D. Dean-Ryan, U. Kosar, Kerry Bowie, Tina Johnson

ETI Publications

Comprehensive and meaningful inclusion of marginalized communities within the research enterprise will be critical to ensuring an equitable, technology-informed, clean energy transition. We provide five key action items for government agencies and philanthropic institutions to operationalize the commitment to an equitable energy transition.